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How Collaboration Can Change the World: Inclusion and Diversity

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    How Collaboration Can Change the World: Inclusion and Diversity How Collaboration Can Change the World: Inclusion and Diversity Presentation Transcript

    • How Collaboration Can Change the World: Inclusion and Diversity
      Oct. 2009
      Small Acts of Inclusion will make diversity take hold immediately
    • Business Case
      Business Need
      Inclusion and Diversity As A Business Enabler
      Key Business Priority
      Common Language
      Creating a Shared Understanding
      Accountability
      Proposed Plan
    • Collective mixture of differences and similarities including but not limited to race, color, religion, national origin, sex, sexual orientation, gender expression, age, physical abilities, culture, occupation, position, education, work, and behavioral styles and the perspectives of each individual shaped by his/her nation and experiences
      To be inclusive is to leverage diversity by bringing together a mix of unique individual backgrounds to collectively and more effectively meet our business objectives
      Business Architecture
      Network as the Platform
      Technology Architecture
      Inclusion:
      How we come together to meet business goals
      Diversity
      Collective mix of who we are as individuals
    • Gender Identity
      Ethnicity
      Person with Disability
      Relationship Status
      Age/Generation
      Inclusion & Diversity Continuum
      Visible
      Invisible
      Gay Lesbian Bisexual Transgender (GLBT)
      National Identity
      Work Style
    • Business Case
      Business Need
      Inclusion and Diversity As A Business Enabler
      Key Business Priority
      Common Language
      Creating a Shared Understanding
      Accountability
      Proposed Plan
    • Top 10 Business Drivers
      Over a ten-year period, publicly traded companies on Diversity Inc.’s 2005 list of Top 50 Companies for Diversity outperformed the Standard & Poor’s 500 by 23.5%
      1
      Companies with high employee engagement had a 19% increase in operating income and almost 28% growth in earnings per share
      2
      IBM expanded minority markets dramatically by promoting diversity in its own workforce. The result: a virtuous circle of growth
      3
      Top-listed European companies with gender diversity in management achieved higher than average stock performance –
      64% versus 47% growth from 2005-2007
      4
      Central and Eastern Europe produces 13% of the 108 million worldwide student population, despite making up only 8% of the overall global population.
      5
    • Top 10 Business Drivers
      Engineering and sales are among the top 10 jobs that employers across the globe are having difficulty filling in 2009
      6
      86% of Gen Y employees say they would leave an employer if corporate social responsibility values no longer reflected their own
      7
      Around 10% of the world’s population, or 650 million people, live with a disability. They are the world’s largest minority
      8
      78% of GLBT and their friends/relatives would switch brands to companies that are known to be GLBT-friendly
      9
      Across the world, women-owned firms comprise between one-quarter and one-third of the business population
      10
    • Women’s earned income growing 8.1% vs. 5.8% for men in developing world
      More than 30% female legislatures in Uganda, Burundi and Macedonia
      The Biggest Emerging Market in the History of the Planet… More than twice the size of developing markets, India and China
      Globally, women control nearly $12 trillion of the overall $18.4 trillion in consumer spending. By 2014, women will control $15 trillion
      Sources: Goldman Sachs, Boston Consulting Group, Newsweek
      www.newsweek.com/id/215304 
    • Women’s earned income growing 8.1% vs. 5.8% for men in developing world
      More than 30% female legislatures in Uganda, Burundi and Macedonia
      The Biggest Emerging Market in the History of the Planet… More than twice the size of developing markets, India and China
      Fueling Economic Growth
      New Growth
      Markets
      Health, Education & Employment
      Globally, women control nearly $12 trillion of the overall $18.4 trillion in consumer spending. By 2014, women will control $15 trillion
      Sources: Goldman Sachs, Boston Consulting Group, Newsweek
      www.newsweek.com/id/215304 
    • In the News in Emerging Markets
    • Diversity Fuels Innovation: Innovation is Achieved in Inclusive Environments
      Twelve of the top 50 companies recognized for innovation were also among the top 50 for diversity*
      *Business Week and Diversity Inc. 2007/2008
    • Workplace Culture: Diversity and Innovation
      Twelve of the top 50 companies for innovation were also named among the top 50 for diversity
      Verizon named #1for Diversityin 2008
      Business Week and Diversity Inc. 2007/2008
      (red=2008; black=2007)
    • Diversity
      Diversity Journey
      Mainstream
      Expansion
      Accountability/Process Integration
      Building Community of Change Agents
      Creating Awareness and Building Foundation
      Year 5
      Year 4
      Year 2
      Year 3
    • Business Case
      Business Need
      Inclusion and Diversity As A Business Enabler
      Key Business Priority
      Common Language
      Creating a Shared Understanding
      Accountability
      Proposed Plan
    • Collaboration
      Video
      Next Generation
      Company
      Globalization
      Virtualization
      Business Value
      • Building on the foundation
      • Reflecting market realities and changes
      • Key business enabler in transition to collaboration, innovation, globalization and virtualization
      • Using technology to create greater inclusion and diversity
      • Helps leaders identify insertion points and drives community
    • Three Key Market Transitions
      Future of Computing
      Future of Work
      Future of Connected Life
      Driven by Video and Collaboration
    • Big Picture/Market
      Leaders
      Vision/Mission/
      Strategy
      Communication Effectiveness
      Less
      than
      10%
      20-30%
      My Role
      Employees
      What’s in it for Me
      Leaders Often Communicate Opposite to Employees’ Needs
      How Employees Change Behavior?
    • It’s Not What
      You SAY That
      Matters, It’s
      What You Do.
    • Business Case
      Business Need
      Inclusion and Diversity As A Business Enabler
      Key Business Priority
      Common Language
      Creating a Shared Understanding
      Accountability
      Proposed Plan
    • PROCESS
      COLLABORATIVE
      INDEPENDENT
      TRANSFORMATIONAL
      Moving to Inclusion and Diversity
      FROM
      TO
      ACTIVITY
      LEADERSHIP
      RESOURCES
      TRANSACTIONAL
    • Understanding
      Translation
      Internalization
      Awareness
      Adoption
      Drive awareness of integrating into day-to-day activities
      Ensure management and leaders understand business importance
      Provide tools to integrate in day-to-day activities
      Secure widespread shift in behaviour
      How we work
      Integrating Inclusion and Diversity in Emerging Markets
      Leadership Say/Do Alignment
      Business Integration & Focus
      Education, Training & Engagement
      Accountability & Measurement
    • Key Leadership Principles
      TRANSLATION
    • TRANSLATION
    • Community