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How Collaboration Can Change the World: Inclusion and Diversity
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How Collaboration Can Change the World: Inclusion and Diversity

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  • 1. How Collaboration Can Change the World: Inclusion and Diversity Oct. 2009 Small Acts of Inclusion will make diversity take hold immediately
  • 2. Creating a Shared Understanding Inclusion and Diversity As A Business Enabler Key Business Priority Proposed Plan
  • 3. Network as the Platform Technology Architecture Business Architecture Collective mixture of differences and similarities including but not limited to race, color, religion, national origin, sex, sexual orientation, gender expression, age, physical abilities, culture, occupation, position, education, work, and behavioral styles and the perspectives of each individual shaped by his/her nation and experiences Inclusion: How we come together to meet business goals Diversity Collective mix of who we are as individuals To be inclusive is to leverage diversity by bringing together a mix of unique individual backgrounds to collectively and more effectively meet our business objectives
  • 4. Inclusion & Diversity Continuum Visible Invisible Relationship Status Work Style National Identity Gay Lesbian Bisexual Transgender (GLBT) Age/Generation Person with Disability Ethnicity Gender Identity
  • 5. Creating a Shared Understanding Inclusion and Diversity As A Business Enabler Key Business Priority Proposed Plan
  • 6. Top 10 Business Drivers IBM expanded minority markets dramatically by promoting diversity in its own workforce. The result: a virtuous circle of growth Central and Eastern Europe produces 13% of the 108 million worldwide student population, despite making up only 8% of the overall global population. Companies with high employee engagement had a 19% increase in operating income and almost 28% growth in earnings per share Over a ten-year period, publicly traded companies on Diversity Inc.’s 2005 list of Top 50 Companies for Diversity outperformed the Standard & Poor’s 500 by 23.5% Top-listed European companies with gender diversity in management achieved higher than average stock performance – 64% versus 47% growth from 2005-2007
  • 7. Top 10 Business Drivers Engineering and sales are among the top 10 jobs that employers across the globe are having difficulty filling in 2009 86% of Gen Y employees say they would leave an employer if corporate social responsibility values no longer reflected their own Around 10% of the world’s population, or 650 million people, live with a disability. They are the world’s largest minority 78% of GLBT and their friends/relatives would switch brands to companies that are known to be GLBT-friendly Across the world, women-owned firms comprise between one- quarter and one-third of the business population
  • 8. The Biggest Emerging Market in the History of the Planet … More than twice the size of developing markets, India and China Women’s earned income growing 8.1% vs. 5.8% for men in developing world More than 30% female legislatures in Uganda, Burundi and Macedonia Sources: Goldman Sachs, Boston Consulting Group, Newsweek www.newsweek.com/id/215304 Globally, women control nearly $12 trillion of the overall $18.4 trillion in consumer spending. By 2014, women will control $15 trillion
  • 9. The Biggest Emerging Market in the History of the Planet … More than twice the size of developing markets, India and China Women’s earned income growing 8.1% vs. 5.8% for men in developing world More than 30% female legislatures in Uganda, Burundi and Macedonia Fueling Economic Growth New Growth Markets Health, Education & Employment Sources: Goldman Sachs, Boston Consulting Group, Newsweek www.newsweek.com/id/215304 Globally, women control nearly $12 trillion of the overall $18.4 trillion in consumer spending. By 2014, women will control $15 trillion
  • 10. In the News in Emerging Markets
  • 11. Diversity Fuels Innovation: Innovation is Achieved in Inclusive Environments *Business Week and Diversity Inc. 2007/2008 Twelve of the top 50 companies recognized for innovation were also among the top 50 for diversity*
  • 12. Workplace Culture: Diversity and Innovation  Twelve of the top 50 companies for innovation were also named among the top 50 for diversity Verizon named #1 for Diversity in 2008 Business Week and Diversity Inc. 2007/2008 (red=2008; black=2007)
  • 13. Diversity Journey Year 2 Year 3 Year 4 Year 5 Mainstream Expansion Creating Awareness and Building Foundation Accountability/Process Integration Building Community of Change Agents
  • 14. Creating a Shared Understanding Inclusion and Diversity As A Business Enabler Key Business Priority Proposed Plan
  • 15. Business Value Next Generation Company  Building on the foundation  Reflecting market realities and changes  Key business enabler in transition to collaboration, innovation, globalization and virtualization  Using technology to create greater inclusion and diversity  Helps leaders identify insertion points and drives community
  • 16. Three Key Market Transitions Driven by Video and Collaboration Future of Connected Life Future of Work Future of Computing
  • 17. Leaders Often Communicate Opposite to Employees’ Needs Big Picture/Market Vision/Mission/ Strategy My Role What’s in it for Me Employees Leadership Communication Communication Vehicles & Media Internal Systems & Processes 60-70% Communication Effectiveness 20-30% Less than 10% How Employees Change Behavior?
  • 18. It’s Not What You SAY That Matters, It’s What You Do.
  • 19. Creating a Shared Understanding Inclusion and Diversity As A Business Enabler Key Business Priority Proposed Plan
  • 20. Moving to Inclusion and Diversity FROM TO INDEPENDENT PROCESS TRANSFORMATIONALTRANSACTIONAL ACTIVITY COLLABORATIVE LEADERSHIPRESOURCES
  • 21. Awareness Understanding Translation Adoption Internalization Drive awareness of integrating into day-to-day activities Ensure management and leaders understand business importance Provide tools to integrate in day- to-day activities Secure widespread shift in behaviour How we work Leadership Say/Do Alignment Business Integration & Focus Education, Training & Engagement Accountability & Measurement Integrating Inclusion and Diversity in Emerging Markets
  • 22. Key Leadership Principles TRANSLATION
  • 23. TRANSLATION
  • 24. Community

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