Quality Learning & Development Edxcare

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Quality Learning & Development Edxcare

  1. 1. Quality Learning & Development
  2. 2. More than machines, more than buildings, More than processes and fixed assets, It is PEOPLE who determine the fate of an organization
  3. 3. It is PEOPLE
  4. 4. Agenda <ul><li>Who are we </li></ul><ul><li>What do we do </li></ul><ul><li>What have we done so far </li></ul><ul><li>How do we do it </li></ul><ul><li>The Way Forward </li></ul>
  5. 5. Who are we <ul><li>Professionally qualified team </li></ul><ul><li>20 years’ leadership exposure each </li></ul><ul><li>Employed with reputed brands </li></ul><ul><li>Blend of Indian and overseas expertise </li></ul><ul><li>Pan India presence </li></ul><ul><li>Servicing reputed clients </li></ul><ul><li>Multi domain exposure </li></ul><ul><li>Wide network of L & D professionals </li></ul>
  6. 6. Agenda <ul><li>Who are we </li></ul><ul><li>What do we do </li></ul><ul><li>What have we done so far </li></ul><ul><li>How do we do it </li></ul><ul><li>The Way Forward </li></ul>
  7. 7. Provide Quality Learning & Development solutions to reputed corporate houses and educational institutions What do we do
  8. 8. What do we do <ul><li>Provide people development solutions: </li></ul><ul><ul><li>Personal Effectiveness </li></ul></ul><ul><ul><li>Team Effectiveness </li></ul></ul><ul><ul><li>Leadership Effectiveness </li></ul></ul><ul><ul><li>Sales Effectiveness </li></ul></ul>
  9. 9. Personal Effectiveness <ul><li>How do I get my work done? </li></ul><ul><li>How do I juggle so many priorities! </li></ul><ul><li>How do I write neat reports? </li></ul><ul><li>So many emails! What to do? </li></ul><ul><li>How to talk so people listen? </li></ul><ul><li>How to stay within budget? </li></ul><ul><li>Plan? What’s that! </li></ul><ul><li>How do I use Excel at work </li></ul>
  10. 10. Team Effectiveness <ul><li>Email? Or Call up! </li></ul><ul><li>How to get things done thru others </li></ul><ul><li>How not to spoil relationships </li></ul><ul><li>How to work with my boss ! </li></ul><ul><li>The internal customer!!! </li></ul><ul><li>What do I do in a meeting? </li></ul>
  11. 11. Leadership Effectiveness <ul><li>How do I get my team to work </li></ul><ul><li>How do I handle conflicts </li></ul><ul><li>How to delegate </li></ul><ul><li>How to keep them motivated </li></ul><ul><li>How do I develop each member </li></ul><ul><li>How to develop myself </li></ul><ul><li>… </li></ul><ul><li>… </li></ul><ul><li>… </li></ul>
  12. 12. Typical Modules Facilitated <ul><li>Personal Effectiveness </li></ul><ul><ul><li>Effective Communication </li></ul></ul><ul><ul><li>Managing Priorities </li></ul></ul><ul><ul><li>Positive Mental Attitude </li></ul></ul><ul><ul><li>Creative Problem Solving </li></ul></ul><ul><ul><li>Effective Decision Making </li></ul></ul><ul><ul><li>Grooming at Work </li></ul></ul><ul><ul><li>Presentation Skills </li></ul></ul><ul><li>Team Effectiveness </li></ul><ul><ul><li>Interpersonal Relationship </li></ul></ul><ul><ul><li>Email Etiquette </li></ul></ul><ul><ul><li>Conflict Management </li></ul></ul><ul><ul><li>Negotiation Skills </li></ul></ul><ul><ul><li>Building Winning Teams </li></ul></ul><ul><ul><li>Managing Internal Customers </li></ul></ul>
  13. 13. Typical Modules Facilitated … <ul><li>Leadership Effectiveness </li></ul><ul><ul><li>Leading Winning Teams </li></ul></ul><ul><ul><li>Values, Vision, Mission </li></ul></ul><ul><ul><li>Performance Coaching </li></ul></ul><ul><ul><li>Interview Skills </li></ul></ul><ul><ul><li>Conducting Performance Appraisals </li></ul></ul><ul><ul><li>Understanding Leadership Styles </li></ul></ul>
  14. 14. Sales Effectiveness <ul><li>The Universal Buying Selling Process </li></ul><ul><li>Attributes of a Professional Sales Professional </li></ul><ul><li>Innovative Lead Generating Techniques </li></ul><ul><li>Need Based Selling </li></ul><ul><li>Creative Objection Handling and Closing </li></ul><ul><li>Relationship Based Selling </li></ul><ul><li>Major Account Selling </li></ul><ul><li>Key Account Management </li></ul>
  15. 15. Agenda <ul><li>Who are we </li></ul><ul><li>What do we do </li></ul><ul><li>What have we done so far </li></ul><ul><li>How do we do it </li></ul><ul><li>The Way Forward </li></ul>
  16. 16. Corporate organizations trained by our trainers
  17. 17. BANK INSURANCE FINANCE F M C G AUTOMOBILE OTHERS TELECOM
  18. 18. What is our Track Record Quality Learning & Development Solutions <ul><li>20 years in leading business and training teams </li></ul><ul><li>Global academic and vocational certification </li></ul><ul><li>Servicing reputed brands in telecom, BFSI, … </li></ul><ul><li>Complete end to end solution in L & D </li></ul><ul><li>Handled national roll outs </li></ul><ul><ul><li>Insurance domain, product and sales roll outs </li></ul></ul><ul><ul><li>Performance Management System </li></ul></ul><ul><ul><li>Learning & Development Road Map </li></ul></ul><ul><ul><li>Senior Level facilitation </li></ul></ul><ul><ul><li>Certification of trainers </li></ul></ul>
  19. 19. Agenda <ul><li>Who are we </li></ul><ul><li>What do we do </li></ul><ul><li>What have we done so far </li></ul><ul><li>How do we do it </li></ul><ul><li>The Way Forward </li></ul>HOW ?
  20. 20. How do we add value … <ul><li>Learner Centric Approach </li></ul><ul><li>Adult Learning Techniques </li></ul><ul><li>Bloom’s Taxonomy :: Setting Objectives </li></ul><ul><li>Kirkpatrick Phillips Model :: Assessment </li></ul><ul><li>Different strategies for different learners </li></ul>
  21. 21. Competency based Learning Role Holder : Name? KPI : His targets? Key Competencies : What would enable him to achieve his targets? Role : What is his title at work? JD : What does he do? KRA : His Key Responsibilities?
  22. 22. COMPETENCIES IN A PROFESSIONAL
  23. 23. TECHNICAL BEHAVIORAL
  24. 24. How do we add value <ul><li>Focus on Pre-Session Priorities </li></ul><ul><li>Deliver Quality Sessions </li></ul><ul><li>Facilitate implementation of Learning </li></ul><ul><li>Review </li></ul><ul><li>Details of each step to be provided on discussions </li></ul>
  25. 25. How do our participants learn Individual Exercise Group Exercise Psycho Profiling Global Case Study AV Clippings ??? ??? Activity Based Simulation
  26. 26. Kirkpatrick – Phillips Model
  27. 27. Implementing Learning <ul><li>Transforming Learning to Action Plan </li></ul><ul><li>Actionable Action Plans! </li></ul><ul><li>Facilitating Implementation </li></ul><ul><li>Analysis of Implementation </li></ul><ul><li>Feedback based on Learning Levels </li></ul><ul><li>Enhancing Learning Inventory for the organization </li></ul>
  28. 29. Agenda <ul><li>Who are we </li></ul><ul><li>What do we do </li></ul><ul><li>What have we done so far </li></ul><ul><li>How do we do it </li></ul><ul><li>The Way Forward </li></ul>
  29. 30. The Way Forward <ul><li>Identify a key Training Need </li></ul><ul><li>Identify a Target Segment </li></ul><ul><li>Start the Process </li></ul>
  30. 31. “ It is not the strongest of the species that survives, nor the most intelligent. It is the one that is the most adaptable to change.” Charles Darwin
  31. 32. Growing old is mandatory Growing UP is optional !
  32. 34. Together let us create a Learning Organization
  33. 36. Thank You! Edxcare Learning Services 148 Jodhpur Park, Kolkata 700 068 Tel : 033 6526 1461 098743 06851 www.edxcare.com

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