• 1000s listen to me every day.
• My own support organisation in China.
• I program the VCR when I’m on the bus.
• I can see where my friends and family are on a
map, right now.
• Free, instant dialogue with politicians.
• I can answer any question in minutes.
• My own magazine with free, global distribution.
• Can walk down the street and see through walls.
• Every week I Watch TV with strangers.
• I loan 25 dollars to strangers in Liberia.
“The Americans have need of the
telephone, but we do not. We have plenty
of messenger boys.”
— Sir William Preece, Chief Engineer,
British Post Office, 1878.
“The horse is here to
stay but the
automobile is only a
novelty – a fad.”
— The president of the
Michigan Savings Bank
advising Henry Ford’s
lawyer, Horace Rackham,
not to invest in the Ford
Motor Co., 1903
“The cinema is little
more than a fad. It’s
canned drama. What
audiences really want
to see is flesh and
blood on the stage.”
— Charlie Chaplin, actor,
producer, director, and
studio founder, 1916
“The wireless music box has no imaginable
commercial value. Who would pay for a
message sent to no one in particular?”
— Associates of David Sarnoff responding to the
latter’s call for investment in the radio in 1921.
“Television won’t last. It’s a flash in the pan.”
— Mary Somerville, pioneer of radio educational broadcasts, 1948.
“[TV] won’t be able to hold on to any market it
captures after the first six months. People will soon
get tired of staring at a plywood box every night.”
— Darryl Zanuck, movie producer, 20th Century Fox, 1946.
A very happy customer tells
3 other people.
An unhappy customer tells
12 other people.
A very unhappy customer tells
20 other people.
Sources:: TARP, Bain & Co., ECSW
(from the book Customer Genius by Peter Fiske)
David Carroll and his band
Sons of Maxwell
"I should have flown with someone else, or gone by
car, 'cause United breaks guitars."
•150 000 views in 1 day
• 5 million in 2 months
• 9 million in 1 year
• Speaker incomes...
400 million copies sold
in over 65 languages
Time to release Chinese
translation on the
Time to release
translation to the world:
with acts of
If you wish to steal from me you can start with this
presentation. Find it here:
Just remember to share with other thieves.
Sooner or later we will all learn something.
copyleft - all rights reversed