ACE your website. AWE your users.
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ACE your website. AWE your users.

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Are you at Scandinavian Developer Conference? The talk is on April 16, 2012 in room J1 at 17:10. See you there! =) ...

Are you at Scandinavian Developer Conference? The talk is on April 16, 2012 in room J1 at 17:10. See you there! =)

My slides for my talk at Scandinavian Developer Conference 2012. Introducing my mnemonic experience model that has proven successful in many projects. 6 steps to mastering UX. And one more.

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ACE your website. AWE your users. ACE your website. AWE your users. Presentation Transcript

  • WHEN I SAYJUMP, YOU JUMP. OK.
  • - DetNOBODY IS WALKING THROUGH THAT DOOR! – kommer nästan ingen genom den där dörren.Jag visste väl att I KNEW THE INTERNET WOULDN’T WORK! webben inte skulle leverera!
  • IMPRESSIONS ENTRY RESULT EXPERIENCE EXPECTATIONS INTERACTION EXIT
  • MARKETING WEB SALESIMPRESSIONS ENTRY RESULT EXPERIENCE EXPECTATIONS INTERACTION EXIT
  • MARKETING WEB SALES CUST OMER SERVICE / SUPPORTIMPRESSIONS ENTRY RESULT EXPERIENCE EXPECTATIONS INTERACTION EXIT
  • ATTRACT CLARIFY ENGAGE ADAPT WOW EXTEND
  • ATTRACT CLARIFY ENGAGE ADAPT WOW EXTEND
  • ATTRACT CLARIFY ENGAGE ADAPT WOW EXTEND
  • ATTRACT CLARIFY ENGAGE ADAPT WOW EXTEND
  • ATTRACT CLARIFY ENGAGE ADAPT WOW EXTEND
  • CAN I GET THIS DELIVERED TOMORROW? YES, OF COURSE! HOWNO, I’M AFRAID THAT WOULD YOU LIKE TO COSTS EXTRA... PAY FOR THAT?
  • ATTRACT CLARIFY ENGAGE ADAPT WOW EXTEND
  • ATTRACT CLARIFY ENGAGE ADAPT WOW EXTEND
  • ONE MORE...
  • CONSIDERcan you build an upload form forpublishing photos to a website?
  • CONSIDERcan you help people share photos online?
  • #7 SOLVE THERIGHT (USER’S) PROBLEM
  • Create superior websites byeliminating hurdles throughout theuser journey. Advice from @axbom at #sdc2012 http://axbom.se/sdcWant to learn more? Listen to uxpodcast.com and follow @axbom on Twitter.