Tech Essentials New Detroit 2008

Slide 2: Tech Essentials Andy Wolber andy@npowermichigan.org

Slide 3: NPower’s Mission To inspire and empower nonprofits to use technology to better serve their communities.

Slide 4: NPower Locations Seattle Portland New Detroit York Philadelphia Indianapolis Denver Washington D.C. Los Angeles Charlotte Phoenix Atlanta Texas

Slide 5: http://nptechguide.pbwiki.com/

Slide 6: www.slideshare.net/awolber/

Slide 7: It’s all about you… • name • org/job • what you hope to learn today

Slide 8: Technology & Today’s Nonprofit

Slide 9: “IT accounts, on average, for nearly 7% of a company's operating expenses.” Source: “More Bang for the IT Buck,” McKinsey Quarterly, 2003 Number 2.

Slide 10: 68% of nonprofits do not track technology spending. Source: Bayer Center for Nonprofit Management Study, 2006.

Slide 11: 88% of nonprofits spend less than 4% of their budget on technology. Source: Bayer Center for Nonprofit Management Study, 2006.

Slide 12: Technology adoption identification correlates with spending Source: NTEN 2006 Nonprofit IT Staffing Survey Report.

Slide 13: Earned Income Non-operating Contributed Income Income People Non-operating Operating Expenses Expenses

Slide 14: Earned Income Non-operating Contributed Income Income People Non-operating Operating Expenses Expenses

Slide 15: Earned Income Non-operating Contributed Income Income People Non-operating Operating Expenses Expenses

Slide 16: By Joni Podolsky By Sue Bennett

Slide 17: del.icio.us/NPowerMichigan/

Slide 18: http://www.icthub.org.uk/publications/

Slide 19: <B> <W> <A>

Slide 20: WINDOWSKEY-L WINDOWSKEY-D ALT-TAB

Slide 21: www.MeetingWizard.com

Slide 22: Technology Essentials

Slide 23: TECH ESSENTIALS $4,420+

Slide 24: TECH ESSENTIALS: Purchasing Guide 1. Computer $1,000. 2. Software 80. 3. Printer 500. 4. Backup 400. 5. DSL 500. 6. Wireless router, firewall and print server 130. 7. Domain email and website 10. 8. Fax 100. 9. Training 200. 10. Smartphone $1,500. $4,420.

Slide 25: 1. Computer: $1,000 www.dell.com ($1,178): Optiplex 330 MiniTower,

Slide 26: Computer •Operating System: XP Professional or Vista Business •Processor: Intel Core 2 Duo or AMD Athlon 64 x2 •Hard Drive: 160 GB to 320 GB (7200 rpm vs. 5400 rpm) •Memory (RAM): 1 GB minimum •Optical Drive: CD-RW/DVD drive (DVD+/-RW is best) •Monitor: 17” LCD •Warranty: 1 year+ •Surge Protector •Bluetooth? Wifi?

Slide 27: reviews.cnet.com

Slide 28: “The average time before a buyer replaces a PC... [is] 41 months for business desktops and almost five years for consumer machines.” October 28, 2002 Fortune Magazine

Slide 29: Desktops vs. Notebooks $1,000-$1,500 $1,200-$2,000 1-year warranty 3-year warranty 5-year life 3-year life

Slide 31: Minimize Upgrades 1 2 3 4 5 10-20% of original cost

Slide 32: 2. Software: $80 www.techsoup.org: Office ($20), Internet Security ($15), Accounting ($45)

Slide 33: www.techsoup.org/stock/

Slide 34: www.xobni.com

Slide 36: Buy or Rent Software?

Slide 39: www.salesforcefoundation.org/product

Slide 41: •Email •Calendar •Contacts •Tasks

Slide 43: www.sherweb.com

Slide 44: www.google.com/nonprofits/

Slide 45: www.zoho.com

Slide 46: www.MyCommittee.com

Slide 47: http://sourceforge.net/projects/pdfcreator/

Slide 48: Financials Donor Programs Management or 2. Connect 1. Consolidate (Not necessarily two-way, real time)

Slide 49: www.idealware.org

Slide 50: www.Telosa.com

Slide 51: Estimating Costs Initial price Time to Cost of implement implementation Entry level $100 - $2.5k Up to 2 months 5 times initial price Small / medium $5k - $40k Up to 6 months 1 times the initial business price Small / medium $10k - $250k Up to 18 months 2 times the initial enterprise price tag Enterprise $250k - $50 Up to 36 months 1-5 times the resource million initial price tag planning Source: www.aicpa.org/pubs/jofa/sep2003/johnston.htm, accessed 6/5/2006

Slide 52: Maintenance 1 2 3 4 5

Slide 53: 2006 Software Development Success Rates Source: http://www.sdtimes.com/article/story-20070301-01.html accessed on 8/9/2007.

Slide 54: 3. Printer: $500 •Standardize •ppm •Networkable (n) •Laser vs. Inkjet •Duplex (d) www.cdw.com (680844) HP LaserJet P2015dn

Slide 55: Cost Per Page Networked Laser Color Inkjet copier 3-5 cents laser 10-35 cents <2 cents 7-9 cents Source: http://www.jeffersondavis.k12.ms.us/Departments/InformationTechnology/FAQs/tabid/72/Default.aspx accessed on 8/9/2007.

Slide 56: 4. Backup: $400 www.newegg.com ($165 each): Iomega 500Gb 7200rpm drives

Slide 57: NAS Device (Synology Disk Station 207+, $340) plus 2 hard drives (Seagate Barracuda 7200rpm, 500Gb, $130 x 2)

Slide 58: www.jungledisk.com

Slide 59: www.mozypro.com

Slide 60: 5. DSL or Cable: $500/yr www.att.com: AT&T Yahoo High Speed Internet Pro Package (1.5Mbps down / 384kbps up, dynamic IP, 1 year)

Slide 61: Mobile Broadband: $100 + $720/year www.sprint.com: According to the website, EVDO Rev. A supports “average download speeds of 450 – 800 kbps: and average upload speeds of 300 – 400 kbps.”

Slide 62: 6. Router and Firewall: $130 •Router: share internet connection •Firewall: protect your network •Wireless security: WPA2 (WEP not secure) •802.11n support NetGear, RangeMax Dual-Band Wireless-N Router with 4-Port Ethernet Switch: $130

Slide 63: 7. Domain Email and Website: $10/yr www.mynonprofit.org me@mynonprofit.org

Slide 64: Basic Content • Organization news • Contact us • Program information • Directions • Board and staff list • Search • Donor list • FAQs • 990 • Document publishing

Slide 65: Enhanced Content • Email lists • Online donations • Weblog • Discussion forums • Event calendar • Compliance with web standards / accessibility

Slide 66: Advanced Content • Event registration • Multiple database integration (single view of customer) • Multi-lingual support

Slide 67: By Carrie Bickner By Kelly Goto & Emily Cotler

Slide 68: www.GuideStar.org / www.NetworkforGood.org

Slide 69: www.GroundSpring.org/learningcenter

Slide 70: www.epolitics.com/download-online-politics-101/

Slide 71: www.SiteKreator.com

Slide 72: It’s NOT all about your site… Blog YouTube Flickr MySpace

Slide 73: Weblogs • Writing ordered by most recent items first • Focus on a defined set of topics • Publish “feeds” (RSS*) so people can “subscribe” to updates • One or more authors • Basic website content management system * RSS 2.0 = Really simple syndication

Slide 74: Common Craft’s “RSS in Plain English” http://www.blip.tv/file/205570/

Slide 79: www.bloglines.com

Slide 80: www.soscs.blogspot.com

Slide 81: www.Vox.com

Slide 82: images.businessweek.com/mz/07/24/0724_6insiid_a.gif

Slide 83: 8. Fax: $100 www.cdw.com (739718) HP Fax 1040

Slide 84: www.RapidFax.com

Slide 85: drop.io/fax

Slide 86: drop.io/voice

Slide 87: 9. Training: $200 per person per class www.nhgreatlakes.com

Slide 88: Office.Microsoft.com

Slide 89: IT Service Evolution Chaotic – Reactive – Proactive – Managed – Utility Full Managed Services: • Service Level Agreement with fixed monthly cost Degree of Virtualization and Efficiency for Client • HW as a Service (Hosting) • SW as a Service (Hosting) Partial Managed Services: • Proactive • Remote management • Allows detailed understanding of client IT as Investment: • Scheduled Support • Client understands value of IT Break/Fix: • Somewhat proactive • Totally reactive • Downtime reduced • Client pays for downtime • Low investment/low return Degree of Virtualization and Efficiency Source: NPower DC, slide modified to present generic picture of services.

Slide 90: www.everonit.com

Slide 91: www.everonit.com

Slide 92: $40 per desktop / $100 per server • NPower strategy, budgeting and planning • Help desk • Security (anti-spyware and anti-virus) • System patches and updates • Remote assistance • Software deployment • System monitoring Additional: IT project management (of either volunteers or IT professionals) at $75 per hour. On-site technician rates vary.

Slide 93: 10. Smartphone: $300 + $1,200/yr

Slide 94: www.pewinternet.org/PPF/r/244/report_display.asp

Slide 95: Source: Survey of 2,054 respondents. See http://www.pewinternet.org/PPF/r/244/report_display.asp.

Slide 96: Source: Survey of 2,054 respondents. See http://www.pewinternet.org/PPF/r/244/report_display.asp.

Slide 97: Source: Survey of 2,054 respondents. See http://www.pewinternet.org/PPF/r/244/report_display.asp.

Slide 99: Why? • Email anywhere • Faster scheduling • Task management (“to dos”) • Address book always available • Look up information / search • Directions

Slide 100: www.Scanr.com

Slide 101: www.grandcentral.com

Slide 102: www.gotvmail.com

Slide 103: www.MobileActive.org

Slide 104: TECH ESSENTIALS: Purchasing Guide 1. Computer $1,000. 2. Software 80. 3. Printer 500. 4. Backup 400. 5. DSL 500. 6. Wireless router, firewall and print server 130. 7. Domain email and website 10. 8. Fax 100. 9. Training 200. 10. Smartphone $1,500. $4,420. www.npowermichigan.org/resources/

Slide 105: TECH ESSENTIALS: Purchasing Guide 1. Computer Per person (5 years) 2. Software Per person (upgrades vary) 3. Printer Per ten+ users (4 years) 4. Backup drives Per office (3 years) 5. DSL Annually 6. Wireless router, firewall and Per office (3 years) print server 7. Domain email and website Annually 8. Fax Per office (4 years) 9. Training Per person, annually 10. Smartphone Per person (2 years)

Slide 106: One more tool…

Slide 107: www.google.com

Slide 108: www.google.com/advanced_search

Slide 109: http://linkbun.ch/iiz

Slide 110: Andy Wolber andy@npowermichigan.org