Tech Essentials New Detroit 2008

Andy Wolber [email_address] Tech Essentials

NPower’s Mission

To inspire and empower nonprofits to use technology to better serve their communities.

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It’s all about you …

Technology & Today’s Nonprofit

“ IT accounts, on average, for nearly 7% of a company's operating expenses.” Source: “More Bang for the IT Buck,” McKinsey Quarterly, 2003 Number 2.

68% of nonprofits do not track technology spending. Source: Bayer Center for Nonprofit Management Study, 2006.

88% of nonprofits spend less than 4% of their budget on technology. Source: Bayer Center for Nonprofit Management Study, 2006.

Technology adoption identification correlates with spending Source: NTEN 2006 Nonprofit IT Staffing Survey Report.

Earned Income Contributed Income People Operating Expenses Non-operating Income Non-operating Expenses

By Joni Podolsky By Sue Bennett

del.icio.us/NPowerMichigan/

http://www.icthub.org.uk/publications/

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www.MeetingWizard.com

Technology Essentials

TECH ESSENTIALS $4,420+

TECH ESSENTIALS: Purchasing Guide 1. Computer $1,000. 2. Software 80. 3. Printer 500. 4. Backup 400. 5. DSL 500. 6. Wireless router, firewall and print server 130. 7. Domain email and website 10. 8. Fax 100. 9. Training 200. 10. Smartphone $1,500. $4,420.

1. Computer: $1,000 www.dell.com ($1,178): Optiplex 330 MiniTower,

Computer

Operating System: XP Professional or Vista Business

Processor: Intel Core 2 Duo or AMD Athlon 64 x2

Hard Drive: 160 GB to 320 GB (7200 rpm vs. 5400 rpm)

Memory (RAM): 1 GB minimum

Optical Drive: CD-RW/DVD drive (DVD+/-RW is best)

Monitor: 17” LCD

Warranty: 1 year+

Surge Protector

Bluetooth? Wifi?

reviews.cnet.com

“ The average time before a buyer replaces a PC... [is] 41 months for business desktops and almost five years for consumer machines.”

October 28, 2002

Fortune Magazine

Desktops vs. Notebooks $1,000-$1,500 1-year warranty 5-year life $1,200-$2,000 3-year warranty 3-year life

Minimize Upgrades 1 2 3 4 5 10-20% of original cost

2. Software: $80 www.techsoup.org : Office ($20), Internet Security ($15), Accounting ($45)

www.techsoup.org/stock/

www.xobni.com

Buy or Rent Software?

www.salesforcefoundation.org/product

Email

Calendar

Contacts

Tasks

www.sherweb.com

www.google.com/nonprofits/

www.zoho.com

www.MyCommittee.com

http://sourceforge.net/projects/pdfcreator/

Financials Donor Management Programs 1. Consolidate 2. Connect (Not necessarily two-way, real time) or

www.idealware.org

www.Telosa.com

Estimating Costs Source: www.aicpa.org/pubs/jofa/sep2003/johnston.htm , accessed 6/5/2006 Initial price Time to implement Cost of implementation Entry level $100 - $2.5k Up to 2 months 5 times initial price Small / medium business $5k - $40k Up to 6 months 1 times the initial price Small / medium enterprise $10k - $250k Up to 18 months 2 times the initial price tag Enterprise resource planning $250k - $50 million Up to 36 months 1-5 times the initial price tag

Maintenance 1 2 3 4 5

2006 Software Development Success Rates Source: http://www.sdtimes.com/article/story-20070301-01.html accessed on 8/9/2007.

3. Printer: $500 www.cdw.com (680844) HP LaserJet P2015dn

Standardize

Networkable (n)

Duplex (d)

ppm

Laser vs. Inkjet

Cost Per Page Laser 3-5 cents Inkjet 10-35 cents Networked copier <2 cents Color laser 7-9 cents Source: http://www.jeffersondavis.k12.ms.us/Departments/InformationTechnology/FAQs/tabid/72/Default.aspx accessed on 8/9/2007.

4. Backup: $400 www.newegg.com ($165 each): Iomega 500Gb 7200rpm drives

NAS Device (Synology Disk Station 207+, $340) plus 2 hard drives (Seagate Barracuda 7200rpm, 500Gb, $130 x 2)

www.jungledisk.com

www.mozypro.com

5. DSL or Cable: $500/yr www.att.com : AT&T Yahoo High Speed Internet Pro Package (1.5Mbps down / 384kbps up, dynamic IP, 1 year)

Mobile Broadband: $100 + $720/year www.sprint.com : According to the website, EVDO Rev. A supports “average download speeds of 450 – 800 kbps: and average upload speeds of 300 – 400 kbps.”

6. Router and Firewall: $130

Router: share internet connection

Firewall: protect your network

Wireless security: WPA2 (WEP not secure)

802.11n support

NetGear, RangeMax Dual-Band Wireless-N Router with 4-Port Ethernet Switch: $130

7. Domain Email and Website: $10/yr www.mynonprofit.org [email_address]

Basic Content

Organization news

Program information

Board and staff list

Donor list

990

Contact us

Directions

Search

FAQs

Document publishing

Enhanced Content

Email lists

Online donations

Weblog

Discussion forums

Event calendar

Compliance with web standards / accessibility

Advanced Content

Event registration

Multiple database integration (single view of customer)

Multi-lingual support

By Carrie Bickner By Kelly Goto & Emily Cotler

www.GuideStar.org / www.NetworkforGood.org

www.GroundSpring.org/learningcenter

www.epolitics.com/download-online-politics-101/

www.SiteKreator.com

It’s NOT all about your site… Blog Flickr MySpace YouTube

Weblogs

Writing ordered by most recent items first

Focus on a defined set of topics

Publish “feeds” (RSS*) so people can “subscribe” to updates

One or more authors

Basic website content management system

* RSS 2.0 = Really simple syndication

Common Craft’s “ RSS in Plain English ” http://www.blip.tv/file/205570/

www.bloglines.com

www.soscs.blogspot.com

www.Vox.com

images.businessweek.com/mz/07/24/0724_6insiid_a.gif

8. Fax: $100 www.cdw.com (739718) HP Fax 1040

www.RapidFax.com

drop.io/fax

drop.io/voice

9. Training: $200 per person per class www.nhgreatlakes.com

Office.Microsoft.com

IT Service Evolution

Break/Fix:

Totally reactive

Client pays for downtime

Low investment/low return

IT as Investment:

Scheduled Support

Client understands value of IT

Somewhat proactive

Downtime reduced

Partial Managed Services:

Proactive

Remote management

Allows detailed understanding of client

Full Managed Services:

Service Level Agreement with fixed monthly cost

HW as a Service (Hosting)‏

SW as a Service (Hosting)‏

Chaotic – Reactive – Proactive – Managed – Utility Degree of Virtualization and Efficiency Degree of Virtualization and Efficiency for Client Source: NPower DC, slide modified to present generic picture of services.

www.everonit.com

$40 per desktop / $100 per server

NPower strategy, budgeting and planning

Help desk

Security (anti-spyware and anti-virus)

System patches and updates

Remote assistance

Software deployment

System monitoring

Additional: IT project management (of either volunteers or IT professionals) at $75 per hour. On-site technician rates vary.

10. Smartphone: $300 + $1,200/yr

www.pewinternet.org/PPF/r/244/report_display.asp

Source: Survey of 2,054 respondents. See http://www.pewinternet.org/PPF/r/244/report_display.asp.

Why?

Email anywhere

Faster scheduling

Task management (“to dos”)

Address book always available

Look up information / search

Directions

www.Scanr.com

www.grandcentral.com

www.gotvmail.com

www.MobileActive.org

TECH ESSENTIALS: Purchasing Guide www.npowermichigan.org/resources/ 1. Computer $1,000. 2. Software 80. 3. Printer 500. 4. Backup 400. 5. DSL 500. 6. Wireless router, firewall and print server 130. 7. Domain email and website 10. 8. Fax 100. 9. Training 200. 10. Smartphone $1,500. $4,420.

TECH ESSENTIALS: Purchasing Guide 1. Computer Per person (5 years) 2. Software Per person (upgrades vary) 3. Printer Per ten+ users (4 years) 4. Backup drives Per office (3 years) 5. DSL Annually 6. Wireless router, firewall and print server Per office (3 years) 7. Domain email and website Annually 8. Fax Per office (4 years) 9. Training Per person, annually 10. Smartphone Per person (2 years)

One more tool…

www.google.com

www.google.com/advanced_search