Introduction:
Old and New Models of
Mobile Work Order
Dispatch
The Differences Between the Independent
Operator and Fleet Models.
&
Directed vs. Dual-Slated Itinerant Job Execution.
Alan Wilensky abmadw@gmail.com http://bizcast.typepad.com

The Confusion is My
Mistake !
• I have been Pitching ThruDispatch for 2 years and
have been hitting a wall explaining its competitive,
market, and product advantages
• There has been a problem conveying the model; why
it is unique and an answer to a BIG problem
• Did not realize this until I recently presented to very
knowledgeable mobile tech guru from a large
cellular data business unit....aha!
• I now realize we have to explain the basics, as there
is no current model for what I am proposing

Fleet Dispatch
• Fleet dispatching supposes that the Job Submitter has a
captive, ownership relationship to the mobile unit.
• It is a command relationship - the job is transmitted, and
there are no issues of refusals or preemption. There may be
service exceptions, but units do not, as a rule, decline.
• Who owns the truck is immaterial; they are aggregated by
the membership to the dispatcher desk
• Almost 100% live dispatch via messaging app or voice. If
automated, one way to mobile pending on status
• Summary: One agency, many mobiles, commanded by
single point, no automation, no provisioning for casual
refusals due to outside work slate

Independent (Thru)Dispatch
• The servicing operator (tow truck), is self employed, and is
not owned by ANY submitting agency.
• Refusing, declining, or deferring a job is commonplace
• Jobs are submitted via many channels. Itinerant
canvassing by the servicer, ad-hoc discovery by new
agency, existing casual relationships.
• Many to one to Many relationships. All can preempt each
other. New jobs can be added en-route. More lucrative jobs
may displace less pressing jobs.
• It is, unlike Fleets, a workflow issue, and a real-world social
business model made real / virtual.
• It is an opportunistic model. Agencies always dropping one
servicer for another, servicers finding new agencies.

There is not one self-enrolling mobile portal that allows
independent mobile businesses to sign up and receive work from
new agencies. Or to manage the existing agencies they receive jobs
from.
The Agencies have no open portal to send work to ANY available
mobile servicer chosen automatically by best location, lowest bid,
fastest execution, quality rating, etc.
There are no dispatching solutions, amongst all the Fleet
solutions, server based OR hosted SAAS, that allows small agencies
to compose virtual fleets from non-affiliated independents.
There is NOT ONE solution that allows agencies to submit multiple
jobs, preview the availability of execution, and to specify the price
they are willing to pay.

Similarly, from the mobile servicer’s perspective, there are no
solutions for a one or two truck business, with no one minding the
office to ‘man’ a messaging console.
There are no hosted dispatch solutions that ‘make a market’ for
job orders, where a small operator can bid on open, recurring, and
standing orders.
Most Important:
There is NOT ONE solution for managing the casual jobs that a
operator may add outside of the Dispatch system.
Such a system must account for bi-directional preemption, backup
and standby servicers, and proper handling of communications with
agencies that have submitted the jobs Through the Portal.

This is New
I am Designing the Architecture
I am Seeking Partners to capitalize or
provide the technical assets
I can build the first market to
profitability, based on my contacts in the
NE automotive Auction and Service
Markets

Contact Me
• Be Partner
• Form a team
• Take Equity
• Have a consumer mobile messaging project that is
running into steep competition? Consider this
vertical.
• I will steer product, evangelize market, step to a
minority position.
Alan Wilensky abmadw@gmail.com http://bizcast.typepad.com