4 Dimensions Of Relational Work

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4 Dimensions Of Relational Work

  1. 1. 4 Dimensions of Relational Work Butler and Waldroop Influence, Interpersonal Facilitation, Relational Creativity and Team Leadership
  2. 2. <ul><li>The 4 Dimensions of Relational Work of Timothy Butler and James Waldroop is presented in the HBR of June 2004 </li></ul><ul><li>Managers can boost productivity by: </li></ul><ul><li>A. hiring the right employees </li></ul><ul><li>B. make the best work (project) assignments </li></ul><ul><li>C. reward performance in the right way </li></ul><ul><li>D. promote career development. </li></ul>
  3. 3. <ul><li>However, contrary to mainstream thinking, Waldroop and Butler say one should distinguish between 4 types of relational interests and skills: </li></ul>
  4. 4. 1. Influence <ul><li>Professionals who enjoy developing and extending their sphere of interpersonal influence. They take pleasure in persuasion, negotiation and the power of holding valuable information and ideas. Typical for Sales Managers, Marketing Managers, Negotiators and M&A dealmakers. </li></ul>
  5. 5. Interpersonal Facilitation <ul><li>People that are keenly attuned to the interpersonal aspects of work situations. They intuitively focus on others' experiences and usually quietly behind the scenes to keep their colleagues committed and engaged so that projects run smoothly. Typical for HR managers. </li></ul>
  6. 6. 3. Relational Creativity <ul><li>People who are good at forging connections with groups of people through visual and verbal imagery. Typical for advertising people and brand managers. </li></ul>
  7. 7. . Team Leadership <ul><li>People with a strong need to see and interact with other people (team members and customers) frequently to feel satisfied. They love managing and working through high-energy teams in busy service environments. Typical for Program Managers and Managers of Direct Service Delivery Units. </li></ul>

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