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EFFECTIVE TEAM LEADERSHIP

              Jesca N. Mbaka
        AWARD Fellow 2008-2010
        Mentor: Dr Lusike Wasilwa
Presented in the KARI-Thika Seminar Series
               15th May 2009
Background

• A current fellow in the African Women in Agriculture
  Research and Development (AWARD)

•   Competitive selection of Post Bsc, Msc, PhD women in
    Agriculture from 10 African countries

•   960 applicants in 2008
•   60 selected on basis of potential for leadership &

• Potential to impact on rural livelihoods of especially women
  and children
African Women Leadership and management
                     course
•    Designed and conducted by the Training
    Resource group (TRG) of USA
    (http:/www.trg.inc.com)

• Attended from 24th January-1st February 2009
  at Safari Park Hotel

• 360 feed back on leadership skills was done
  prior to this

• Appreciation to all who took their time to do it for
  me
Responsibilities of a leader


•    To identify & communicate core values and principles that
    guide organizational behavior and decision making

• To ensure re-enforcement of the reward system
• monetary and non monetary( inclusion and access)

•   Should recognize and promote desirable behavior

•   Should punish undesirable behavior
What leaders are
• Usually visionary

•   Effective communicators & decision makers
•   Intelligent

•   They respect and value individuals and their dignity

•   They have total honesty and integrity
•   They are kind

•   They often see themselves as “Teacher’
Difference between Leadership and Management


 Leadership                 Management


 Establishing Direction     Planning and budgeting


 Aligning people            Organizing and staffing


 Motivating and inspiring   Controlling and problem
                            solving
Emotional intelligence in leadership

Emotional intelligence is:
• Being aware of yours and others’ feelings

• Being smart with your emotions

• Using your passions to motivate yourself and
  others

• Knowing how to keep your distressing emotions
  under control
Emotional Competence Framework
Self Awareness
• Knowing what drives us and what we are
  passionate about. This leads to;

•   Jobs that make us happy, where we will be
    more productive

•   Relationships, both working and personal,
    where we will be more constructive and positive

• Lives that are more honest which will make us
  more satisfied
Emotional Competence Framework…..
Self Regulation
• Monitor your self talk (don’t feel like a victim,accept
  responsibility and take appropriate action- FMR report!!!)

•   Accept responsibility of your emotional responses at the
    workplace

•    Anticipate emotional triggers and prepare to manage
    them (Ample time, soothing music, body workouts)

•   Reframe an irritating situation into a problem solving
    exercise ( no chairs in the dining hall? What should be
    done?)
Emotional Competence Framework…..


Self Regulation
• Use Humor (give upset people something to
    laugh about to boost your mood and make
    you less critical)

•    Never under-estimate the power of taking
    deep breaths (increasing the level of oxygen
    in the brain eases tension, relaxes your
    psyche and body)

•    Remove your self from the situation and
    keep moving (redirect your energy to new
    areas-clearing desks, checking e-mail, a walk
    around the building)
Emotional Competence Framework…..
Self- Motivation
• Be aware of how to explain setbacks to your self

    realize you can control and choose what you are thinking
    and feeling (my own on KARI promotions and salaries)

•   Connect your goals with your values to get energized

    Tie your work to something that has meaning to you
    Keep your eyes to the goal and follow through
    Enjoy the satisfaction of completing whatever project you
    began
Emotional Competence Framework…..

Self- Motivation
• Strive for reaching a flow state while working on projects

  Be completely consumed in the moment

   Being so focused on the task at hand that your mind is
      oblivious of everything else

  It leads to performance in the best ability
Emotional Competence Framework…..


Self- Motivation
• Visualize
  Create a vision of the challenge you will be facing
   experience the feelings as you are already going through it
  This helps prepare and calm you for the real event
  Stirs up your enthusiasm and instills confidence
• Keep learning
  Pursuit of knowledge will build on your areas of strength
  Increases your value and versatility
Emotional Competence Framework…..

Empathy-Being able to see in another
  person’s perspective

•    Look for non verbal cues as well as
    listening for verbal ones

• Share and be honest about your feelings

•   Be consistent so that your spoken and
    unspoken messages match

• Take the kinder road whenever possible

•   Try to see from the other person’s
    perspective
Leadership in effective teams

A team
• people with different views and perspectives coming
  together

• putting aside their narrow self-interests

• and discussing issues openly and supportively

• in an attempt to solve a larger problem or achieve a
  broader goal
Functions of a team leader


Establishing direction
• Development and communication of vision

Aligning People
• Getting people to understand and believe the vision

• Communicating the vision repeatedly to all involved
Functions of a team leader….

Motivating and Inspiring
• To energize people to overcome major
  obstacles towards achieving a vision and
  producing change by;

  Communicating
  Involving others
  Supporting through feedback, coaching,
  modeling and enthusiasm
  Recognizing and rewarding all successes
Team member’s Actions/Attitudes
Core competency
• Having sufficient experience to do the job
    well

•  Having the necessary problem solving ability
  to overcome those obstacles that invariably
  arise on the team’s path to its goal
Openness
• Being able to say what is on one’s mind
• Listen and talk to each other about behaviors
  and attitudes that hinder team work
Team member’s Actions/Attitudes…
Supportiveness ‘Getting the best out of others’
• Encouraging someone whose confidence is
  wavering
• Helping others overcome obstacles
• Its not passive acceptance of whatever might be
  going on but
• Active attention to what needs to be done for the
  team to be successful
• Team members appreciate and acknowledge the
  contribution that others are making to the team’s
  success
Team member’s Actions/Attitudes…


Action orientation
• Makes deliberate effort to make something
  happen
• Willingness to prod, suggest courses of action
• Willingness to experiment, try something
  different
• Encourage others to take action
• Not waiting for others to do something about the
  problem or opportunity at hand
Team member’s Actions/Attitudes…
Positive Personal Style
• Energetic, optimistic, engaging, confident and
  fun to work with

• There are people who take the heart out of you
  and those who put it back

• something you might not even remember saying
  may have a devastating impact on someone
  looking to you for guidance and approval
Principles to follow when wanting to take team
 conversations and actions to deeper realm
               •    Acknowledge one another as
                   equals
               •    Stay curious about each other
               •    Recognize that we need each
                   other’s help to become better
                   listeners
               •   Slow down so we have time to
                   think and reflect
               •   Remember that conversation is
                   the natural way humans think
                   together
               •   Expect it to be messy at times
Strategic considerations in team building
Agreement and Trust (Dimensions of influence)
• Level of agreement on

  Goals

  Direction

  Issues
Strategic considerations in team building…
• Level of Trust (Behavior)

  Credibility ( can you trust what they say?)

  Predictability ( will they behave the same way?)

  Reliability ( can they be counted on to do what
  they say?)
Strategic influencing
Strategic considerations in team building…
Categories of people
Ally ( High agreement/High trust)

• Satisfied clients, colleagues, staff
• supportive
• trust them to talk honestly about vision, goals
  etc.
• can get advice from them to guide your decisions
• can do for you what you can’t do for yourself
  (deal with adversary)
Categories of people…

Bedfellow (High agreement/low trust)
Hidden agenda
• Will agree with you, but may not be able to
  commit for political reasons

• Never sure whether she/he will follow through

• Tend to say yes without checking to make sure
  they can deliver on promise
Categories of people…

Fence sitter )?Agreement ? Trust)

• Never sure where he or she stands

• riddled with doubt

• No evident agenda-yet they won’t commit
Categories of people…

Opponent: Low agreement/low trust
Brings the best in us

•   helps provide honesty to problem solving

•   dialogue with those who trust us but don’t agree with us
Categories of people…


Adversaries: Low agreement/low trust
Not to be confused for opponents. They just hate
  you
• When negotiations and attempts to influence
  them have failed
Strategic influencing Approaches
Allies
• seek their support in dealing with adversaries
• Share your plans, doubts, fears and needs with them
• Ask for their advice
Opponents
• Tell them you value them as they will tell you the truth
• Recognize where you disagree
• State your intention to work together and reach
   agreements
• Ask them what it would take them to agree and support
   your goals
Strategic influencing Approaches….

Bedfellows
• Identify shared goals
• Acknowledge the strain in your relationship and the luck
  of trust without going to details

•   Tell your hopes of an improved working relationship and
    any changes you plan to make in your behaviour/actions

• Ask them what they think would establish a better
  working relationship
Strategic influencing Approaches….

Fence sitters
• Tell them your position and ask where they stand
• State what you want in the way of support from them
• If they continue to be non-committal, express
  disappointment about not knowing where they stand
• Ask them what it would take for them to support your
  ideas
Strategic influencing Approaches….

Adversaries
• Acknowledge the strain in the relationship and the lack
  of trust
• Tell your concern about what is going on and invite
  them to do the same
• Tell them if you have contributed to the problem
• Express your hopes for an improved relationship
• Make no demands on them; do not try to change them
• If you have plans to pursue your agenda despite their
  opposition, say so
Parting Short
‘Allof us have a God in us, and that
God is the spirit that unites all life,
everything that is on this planet. It
must be this voice that is telling me to
do something, and I am sure it’s the
same voice that is speaking to
everybody who seems to be
concerned about the fate of the world,
the fate of this planet’


Wangari Maathai
Nobel Prize Winner 2004

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Effective Leadership In Team Building

  • 1. EFFECTIVE TEAM LEADERSHIP Jesca N. Mbaka AWARD Fellow 2008-2010 Mentor: Dr Lusike Wasilwa Presented in the KARI-Thika Seminar Series 15th May 2009
  • 2. Background • A current fellow in the African Women in Agriculture Research and Development (AWARD) • Competitive selection of Post Bsc, Msc, PhD women in Agriculture from 10 African countries • 960 applicants in 2008 • 60 selected on basis of potential for leadership & • Potential to impact on rural livelihoods of especially women and children
  • 3. African Women Leadership and management course • Designed and conducted by the Training Resource group (TRG) of USA (http:/www.trg.inc.com) • Attended from 24th January-1st February 2009 at Safari Park Hotel • 360 feed back on leadership skills was done prior to this • Appreciation to all who took their time to do it for me
  • 4. Responsibilities of a leader • To identify & communicate core values and principles that guide organizational behavior and decision making • To ensure re-enforcement of the reward system • monetary and non monetary( inclusion and access) • Should recognize and promote desirable behavior • Should punish undesirable behavior
  • 5. What leaders are • Usually visionary • Effective communicators & decision makers • Intelligent • They respect and value individuals and their dignity • They have total honesty and integrity • They are kind • They often see themselves as “Teacher’
  • 6. Difference between Leadership and Management Leadership Management Establishing Direction Planning and budgeting Aligning people Organizing and staffing Motivating and inspiring Controlling and problem solving
  • 7. Emotional intelligence in leadership Emotional intelligence is: • Being aware of yours and others’ feelings • Being smart with your emotions • Using your passions to motivate yourself and others • Knowing how to keep your distressing emotions under control
  • 8. Emotional Competence Framework Self Awareness • Knowing what drives us and what we are passionate about. This leads to; • Jobs that make us happy, where we will be more productive • Relationships, both working and personal, where we will be more constructive and positive • Lives that are more honest which will make us more satisfied
  • 9. Emotional Competence Framework….. Self Regulation • Monitor your self talk (don’t feel like a victim,accept responsibility and take appropriate action- FMR report!!!) • Accept responsibility of your emotional responses at the workplace • Anticipate emotional triggers and prepare to manage them (Ample time, soothing music, body workouts) • Reframe an irritating situation into a problem solving exercise ( no chairs in the dining hall? What should be done?)
  • 10. Emotional Competence Framework….. Self Regulation • Use Humor (give upset people something to laugh about to boost your mood and make you less critical) • Never under-estimate the power of taking deep breaths (increasing the level of oxygen in the brain eases tension, relaxes your psyche and body) • Remove your self from the situation and keep moving (redirect your energy to new areas-clearing desks, checking e-mail, a walk around the building)
  • 11. Emotional Competence Framework….. Self- Motivation • Be aware of how to explain setbacks to your self realize you can control and choose what you are thinking and feeling (my own on KARI promotions and salaries) • Connect your goals with your values to get energized Tie your work to something that has meaning to you Keep your eyes to the goal and follow through Enjoy the satisfaction of completing whatever project you began
  • 12. Emotional Competence Framework….. Self- Motivation • Strive for reaching a flow state while working on projects Be completely consumed in the moment Being so focused on the task at hand that your mind is oblivious of everything else It leads to performance in the best ability
  • 13. Emotional Competence Framework….. Self- Motivation • Visualize Create a vision of the challenge you will be facing experience the feelings as you are already going through it This helps prepare and calm you for the real event Stirs up your enthusiasm and instills confidence • Keep learning Pursuit of knowledge will build on your areas of strength Increases your value and versatility
  • 14. Emotional Competence Framework….. Empathy-Being able to see in another person’s perspective • Look for non verbal cues as well as listening for verbal ones • Share and be honest about your feelings • Be consistent so that your spoken and unspoken messages match • Take the kinder road whenever possible • Try to see from the other person’s perspective
  • 15. Leadership in effective teams A team • people with different views and perspectives coming together • putting aside their narrow self-interests • and discussing issues openly and supportively • in an attempt to solve a larger problem or achieve a broader goal
  • 16. Functions of a team leader Establishing direction • Development and communication of vision Aligning People • Getting people to understand and believe the vision • Communicating the vision repeatedly to all involved
  • 17. Functions of a team leader…. Motivating and Inspiring • To energize people to overcome major obstacles towards achieving a vision and producing change by; Communicating Involving others Supporting through feedback, coaching, modeling and enthusiasm Recognizing and rewarding all successes
  • 18. Team member’s Actions/Attitudes Core competency • Having sufficient experience to do the job well • Having the necessary problem solving ability to overcome those obstacles that invariably arise on the team’s path to its goal Openness • Being able to say what is on one’s mind • Listen and talk to each other about behaviors and attitudes that hinder team work
  • 19. Team member’s Actions/Attitudes… Supportiveness ‘Getting the best out of others’ • Encouraging someone whose confidence is wavering • Helping others overcome obstacles • Its not passive acceptance of whatever might be going on but • Active attention to what needs to be done for the team to be successful • Team members appreciate and acknowledge the contribution that others are making to the team’s success
  • 20. Team member’s Actions/Attitudes… Action orientation • Makes deliberate effort to make something happen • Willingness to prod, suggest courses of action • Willingness to experiment, try something different • Encourage others to take action • Not waiting for others to do something about the problem or opportunity at hand
  • 21. Team member’s Actions/Attitudes… Positive Personal Style • Energetic, optimistic, engaging, confident and fun to work with • There are people who take the heart out of you and those who put it back • something you might not even remember saying may have a devastating impact on someone looking to you for guidance and approval
  • 22. Principles to follow when wanting to take team conversations and actions to deeper realm • Acknowledge one another as equals • Stay curious about each other • Recognize that we need each other’s help to become better listeners • Slow down so we have time to think and reflect • Remember that conversation is the natural way humans think together • Expect it to be messy at times
  • 23. Strategic considerations in team building Agreement and Trust (Dimensions of influence) • Level of agreement on Goals Direction Issues
  • 24. Strategic considerations in team building… • Level of Trust (Behavior) Credibility ( can you trust what they say?) Predictability ( will they behave the same way?) Reliability ( can they be counted on to do what they say?)
  • 26. Strategic considerations in team building… Categories of people Ally ( High agreement/High trust) • Satisfied clients, colleagues, staff • supportive • trust them to talk honestly about vision, goals etc. • can get advice from them to guide your decisions • can do for you what you can’t do for yourself (deal with adversary)
  • 27. Categories of people… Bedfellow (High agreement/low trust) Hidden agenda • Will agree with you, but may not be able to commit for political reasons • Never sure whether she/he will follow through • Tend to say yes without checking to make sure they can deliver on promise
  • 28. Categories of people… Fence sitter )?Agreement ? Trust) • Never sure where he or she stands • riddled with doubt • No evident agenda-yet they won’t commit
  • 29. Categories of people… Opponent: Low agreement/low trust Brings the best in us • helps provide honesty to problem solving • dialogue with those who trust us but don’t agree with us
  • 30. Categories of people… Adversaries: Low agreement/low trust Not to be confused for opponents. They just hate you • When negotiations and attempts to influence them have failed
  • 31. Strategic influencing Approaches Allies • seek their support in dealing with adversaries • Share your plans, doubts, fears and needs with them • Ask for their advice Opponents • Tell them you value them as they will tell you the truth • Recognize where you disagree • State your intention to work together and reach agreements • Ask them what it would take them to agree and support your goals
  • 32. Strategic influencing Approaches…. Bedfellows • Identify shared goals • Acknowledge the strain in your relationship and the luck of trust without going to details • Tell your hopes of an improved working relationship and any changes you plan to make in your behaviour/actions • Ask them what they think would establish a better working relationship
  • 33. Strategic influencing Approaches…. Fence sitters • Tell them your position and ask where they stand • State what you want in the way of support from them • If they continue to be non-committal, express disappointment about not knowing where they stand • Ask them what it would take for them to support your ideas
  • 34. Strategic influencing Approaches…. Adversaries • Acknowledge the strain in the relationship and the lack of trust • Tell your concern about what is going on and invite them to do the same • Tell them if you have contributed to the problem • Express your hopes for an improved relationship • Make no demands on them; do not try to change them • If you have plans to pursue your agenda despite their opposition, say so
  • 35. Parting Short ‘Allof us have a God in us, and that God is the spirit that unites all life, everything that is on this planet. It must be this voice that is telling me to do something, and I am sure it’s the same voice that is speaking to everybody who seems to be concerned about the fate of the world, the fate of this planet’ Wangari Maathai Nobel Prize Winner 2004