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Etsy @ Nagios World Conf 2013

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Etsy has been pushing the idea of how we do monitoring. …

Etsy has been pushing the idea of how we do monitoring.
Beyond just monitoring devices and services, we discuss reducing alert fatigue, the impact of alerts on operations engineers, and how we can learn about monitoring from other industries.

Published in: Technology, Business

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Transcript

  • 1. Nagios at Etsy How the marketplace we make together, is growing its monitoring Monday, October 7, 13
  • 2. http://www.flickr.com/photos/anokarina/8636778980/ Monday, October 7, 13
  • 3. http://www.flickr.com/photos/erinnsimon/4552289373/ Monday, October 7, 13
  • 4. http://www.flickr.com/photos/guysie/6025265885/ Monday, October 7, 13
  • 5. http://www.flickr.com/photos/kellan/5891282791/ Monday, October 7, 13
  • 6. But first! A little story... Monday, October 7, 13
  • 7. Monday, October 7, 13
  • 8. Monday, October 7, 13
  • 9. http://www.flickr.com/photos/kplanz/4346257309/ Monday, October 7, 13
  • 10. http://www.flickr.com/photos/countylemonade/5915958401/ Monday, October 7, 13
  • 11. http://www.flickr.com/photos/gokrzy/1130465322/ Monday, October 7, 13
  • 12. Monday, October 7, 13
  • 13. http://www.flickr.com/photos/baggis/6949884032/ Monday, October 7, 13
  • 14. Monday, October 7, 13
  • 15. Monday, October 7, 13
  • 16. Holy crap! Monday, October 7, 13
  • 17. Monitoring Hygiene Monday, October 7, 13
  • 18. 0 75 150 225 300 2011 Avg pages / day Monday, October 7, 13
  • 19. “Information is not a scarce resource. Attention is.” - Herb A. Simon (1971) Monday, October 7, 13
  • 20. 2011: Nagios Hack Week Monday, October 7, 13
  • 21. Load Average Monday, October 7, 13
  • 22. Load Average Monday, October 7, 13
  • 23. http://www.flickr.com/photos/karlwatsonphotos/8755632960/sizes/l/in/photostream/ Monday, October 7, 13
  • 24. http://www.flickr.com/photos/jeanm1/4764874755/sizes/l/in/photostream/ Monday, October 7, 13
  • 25. http://www.flickr.com/photos/71256895@N00/7256880218 Monday, October 7, 13
  • 26. check_check all the things! Monday, October 7, 13
  • 27. 0 75 150 225 300 2011 2012 2013 Avg pages / day Monday, October 7, 13
  • 28. 0 75 150 225 300 2011 2012 2013 Avg pages / day Email pages / day Monday, October 7, 13
  • 29. 0 75 150 225 300 2011 2012 2013 0 275 550 825 1100 Avg pages / day Num servers Num services Monday, October 7, 13
  • 30. Bzzt! Not good enough! http://www.flickr.com/photos/27376974@N02/8824043730 Monday, October 7, 13
  • 31. “If it moves, graph it!” http://www.flickr.com/photos/russss/2108719104/sizes/o/in/set-72157603450205027/ Monday, October 7, 13
  • 32. Monday, October 7, 13
  • 33. Nagdash OpsWeekly Monday, October 7, 13
  • 34. https://github.com/lozzd/Nagdash Monday, October 7, 13
  • 35. Monday, October 7, 13
  • 36. Alert fatigue Monday, October 7, 13
  • 37. http://www.flickr.com/photos/kentbrew/257897489 Monday, October 7, 13
  • 38. Sleep is good! Monday, October 7, 13
  • 39. http://www.flickr.com/photos/phae_/8241147038/sizes/o/in/photostream/ Monday, October 7, 13
  • 40. Monday, October 7, 13
  • 41. http://codeascraft.com/2013/09/28/nagios-sleep-data-and-you/ Monday, October 7, 13
  • 42. http://www.flickr.com/photos/piper/5543098291/ Monday, October 7, 13
  • 43. Questions? Monday, October 7, 13