Localization Testing Aviram Eisenberg, CEO, Ignite

About Us A SW Development & Testing Management company Expertise in methodologies Agile/Scrum TOC Lean Customized flavor Expertise in Project Management Outsourced Projects Insource PM Expertise in Global Delivery models Distributed testing and development

A SW Development & Testing Management company

Expertise in methodologies

Agile/Scrum

TOC

Lean

Customized flavor

Expertise in Project Management

Outsourced Projects

Insource PM

Expertise in Global Delivery models

Distributed testing and development

What is Localization? Internationalization (I18N) The ability of a software product to support any language in the world UI should support any language UI should support any common standard to display numbers, dates , currency etc. System should store and fetch data in any language Localization (L10N) Leverage the I18N capability and localize the software product for specific destination(s) Software should look and behave the same Same exact edition/release of the software – only external files are changed

Internationalization (I18N)

The ability of a software product to support any language in the world

UI should support any language

UI should support any common standard to display numbers, dates , currency etc.

System should store and fetch data in any language

Localization (L10N)

Leverage the I18N capability and localize the software product for specific destination(s)

Software should look and behave the same

Same exact edition/release of the software – only external files are changed

The Need for Localization Global economy require global solutions Current financial crisis drive ISVs to inspect their business models Small to midsize ISVs are shifting focus to the BRIC countries While India does not require localization Brazil, Russia and China do 20% increase in localization projects started: Smaller-scale projects Several projects in parallel

Global economy require global solutions

Current financial crisis drive ISVs to inspect their business models

Small to midsize ISVs are shifting focus to the BRIC countries

While India does not require localization Brazil, Russia and China do

20% increase in localization projects started:

Smaller-scale projects

Several projects in parallel

Localization Outsourcing Localization projects are classic for outsourcing: Quick Ramp-up of large team After the first peak work load reduces significantly Requires skills which are rarely found in-house Require a large diversity of skills as in most cases localization are done to several languages in parallel Ignite’s edge: Create a multi-national cost-effective virtual team Manage the project end-to-end Accelerate delivery date using advanced PM methodologies (e.g. Agile & TOC)

Localization projects are classic for outsourcing:

Quick Ramp-up of large team

After the first peak work load reduces significantly

Requires skills which are rarely found in-house

Require a large diversity of skills as in most cases localization are done to several languages in parallel

Ignite’s edge:

Create a multi-national cost-effective virtual team

Manage the project end-to-end

Accelerate delivery date using advanced PM methodologies (e.g. Agile & TOC)

Localization Project - Overview A mixed team of translators, software developers and testers working together. SW developers: Create a I18N infrastructure Fix UI render issues Fix parameters/constants localization issues Translators Create Glossary Translate the resource files Proof read the resource files Testers Functional testing Localization testing

A mixed team of translators, software developers and testers working together.

SW developers:

Create a I18N infrastructure

Fix UI render issues

Fix parameters/constants localization issues

Translators

Create Glossary

Translate the resource files

Proof read the resource files

Testers

Functional testing

Localization testing

The Process

The Tools

Localization Testing All the tests that are executed in a regular project and: UI Render issues: screen changes its form Too long resources or too short resources Missing translations Inconsistent Translations Wrong translation Parameters translation

All the tests that are executed in a regular project and:

UI Render issues: screen changes its form

Too long resources or too short resources

Missing translations

Inconsistent Translations

Wrong translation

Parameters translation

The Main Challenge A localization tester must know the destination language! Ever tried to find a software tester that speaks Urdu? Well, there are plenty of them in … Pakistan

A localization tester must know the destination language!

Ever tried to find a software tester that speaks Urdu?

Well, there are plenty of them in …

Pakistan

The Main Challenge (cont) Most localization companies let translator execute testing A translator is not a tester A tester is not a translator Most localization companies employ local resources This is an expensive approach It is hard to find Urdu translators in Israel It is even harder to find Urdu speaking testers in Israel

Most localization companies let translator execute testing

A translator is not a tester

A tester is not a translator

Most localization companies employ local resources

This is an expensive approach

It is hard to find Urdu translators in Israel

It is even harder to find Urdu speaking testers in Israel

The Solution – Virtual Team A virtual team is a team which is globaly spread over different continents, time zones and cultures Using virtualization and SaaS technologies this team works as one cohesive unit The team is composed out of the following profiles: Project Manager SW Developers Translators Native X speaking testers (where X is the destination language)

A virtual team is a team which is globaly spread over different continents, time zones and cultures

Using virtualization and SaaS technologies this team works as one cohesive unit

The team is composed out of the following profiles:

Project Manager

SW Developers

Translators

Native X speaking testers (where X is the destination language)

Virtual Teams PM Translators Translators Translator Developers Developers Developer Tester Tester Tester Project Management Platform VM Desktop Sharing CM Issue Tracking Planning Task Management Time reporting Dashboard Customer

Waterfall-based Localization Build Glossary Test Fix Translate Translate Test Test Fix Fix Translate

Agile-based Localization Fix Fix Test Test Translate Translate Translate Translate Fix Fix Test Test Translate Translate Build Glossary Translate Test Fix Update Glossary Translate Test Fix

Global Delivery Model Marketing R&D Translation team Test team Acceptance Requirements I18N Ready SW Translated SW QA Leader Defects Localized SW

Q&A Aviram Eisenberg [email_address]