Get more BI Value with Avanade and Microsoft SQL Server 2012

Agenda • Who we are • Business intelligence overview – Business landscape – Customer challenges – Big data • What to watch for, where to act – BI value experience: agility – Industry insights: analytics – Cloud platform: BI as a service • Our expertise © 2012 Avanade Inc. All Rights Reserved. 2 Confidential

Unique connectionsIntegrated, innovative solutions that realize results• Deep industry knowledge and • Specialization on the Microsoft • Provider of industry leading business acumen platform to deliver mission critical technology innovation, software• Process, Strategy and Human solutions and managed services products and services Performance expertise • Industry and cross-industry • Comprehensive enterprise• Capacity to manage large solutions platform transformational programs • Engineered assets, reference • Superior price, performance implementing complex architectures, and delivery • Commitment to research and information systems methods development • Deep product expertise and capacity to put “skin in the game”“Working together, Accenture, Avanade and Microsoft deliver businesssolutions that enable companies to improve performance, increase strategicadvantage, and create real business value. The great strength of this alliancecomes from our unique combination of innovative technologies, deep expertiseand a proven track record of success.”Steve Ballmer, CEO, Microsoft Corporation © 2012 Avanade Inc. All Rights Reserved. Confidential 4

Perspectives on BI in the enterpriseCxO challenges Business landscape Daily issues• One of the greatest gaps between • In the US, managers say they miss CEO CIOs’ capabilities today and their target information about 4 to 5 times a week • No single version of the truth is in effectively managing information. (UK: 5-6 times per week). • Inconsistent enterprise performance metrics• Regulatory and compliance changes • Managers feel only about 50% of the • Data is not consistent or actionable has meant C-level executives need to information they receive is valuable. CFO rethink their approach to information • Not meeting profitability goals • Managers use the wrong information • Reports are stale, inaccurate management. about once a week in the US (UK: one forecasting• 9 out of 10 executives of large US to two times a week). • Extreme focus on data gathering, rather companies believe they need stronger than analysis • Information Workers spend 48% of their CIO information management capabilities to time searching for and analyzing • No single version of the truth thrive and grow. information, costing organizations • Legacy, poorly defined data $28,000 per worker per year. 1 warehouses • Data explosion, nonintegrated new data sources CMO • Multiple marketing vendors creates complexity and overlap • Nonintegrated campaign analytics • Soaring marketing costs with new frontiers Sources: 1 IDC © 2012 Avanade Inc. All Rights Reserved. Confidential 5

A new era for BI projectsDespite investments, businesses still don’t have better datafor better decisions• Old-style “waterfall” system development has not delivered on elusive promises – Inability to realize profit and competitive advantage• Advent of big data brings a new dimension in complexity – Issues with poor quality and relevance• BI is not yet consumer-driven – Outdated static reporting not delivered visually in context © 2012 Avanade Inc. All Rights Reserved. Confidential 6

Big data driving bad decisions Nearly half, 43% of all companies are , 46% of companies report they dissatisfied with their have made an inaccurate current tools to filter out business decision as a irrelevant data. result of bad or outdated data. Source: Avanade Global Survey: The Business Impact of Big Data November 2010 © 2012 Avanade Inc. All Rights Reserved. Confidential 7

Gartner recognized Microsoft as a leaderin Business IntelligenceFactors in Identifying Microsoft as the Leader inthe 2011 Business Intelligence Magic Quadrant:• Self Service & Ad hoc functionality through intuitive and familiar interfaces - to enable actionable data insights and discoveries• Strong BI capabilities, with attractive packaging and pricing - that builds on existing investments• Low Total cost of ownership with the ability to deploy to a wide range of users• Ability to execute and meet client expectations• Dispelling the “Mid-Market” misnomer - Ability to handle larger user bases and volumes of data (Enterprise Class)• Coordination of BI with Collaboration and Social Computing capabilities• Microsoft has been executing a more coordinated and unified BI strategy – creating integration across its business and product units – for a seamless information management platform• Gartner expects that Microsoft will continue to grow its BI investments, leveraging the integration and product strength of Office and SQL Server, become a stronger competitor and, ultimately, a clear leader in the marketplace by 2012. © 2012 Avanade Inc. All Rights Reserved. Confidential 8

Convergence of social and technology trendsNow it’s possible to predict where your business is going• Modern BI approach, analytics and BI in the cloud – Agility with a BI value experience: new processes lead to a different implementation and user experience – Industry insights with predictive analytics: new capabilities drive industry- specific business insights – BI as a service platform: utility-like cloud capabilities provide speed, scale, flexibility, cost effectiveness, on-demand, elastic use © 2012 Avanade Inc. All Rights Reserved. Confidential 10

BI value experienceFundamental shift toward user-oriented BI • Fast • Flexible • IterativeBI that is • Adaptive = Adoption = Value • Interactive • Visually intuitive © 2012 Avanade Inc. All Rights Reserved. Confidential 11

User-driven workplace is catalyst for changeMost organizations have deployed technology in a structured manner through formaldeploymentsFormal deployments will still be required, but enterprises should also incorporate a user-driven model IT/businessTraditional collaborate to pilot use case and IT evaluates new technologies Users embrace manage risk and determines standard workplace new devices/ environment services IT embarks on wide-scale deployment planning/refresh IT incorporates innovation into on- Users provided with new workplace going deployments technology Innovative business use cases envisioned © 2012 Avanade Inc. All Rights Reserved. Confidential 12

Change your BI resultsThink differently, act differently • Provide tools and data for mash ups Enable the business • Enable “consumer” style discovery and reporting differently • Change “rules” to allow “spreadsheet” BI • Use techniques and tools to enable rapid and iterative Design and build discovery and evaluation differently • Embrace highly visual presentation of data • Change roles of Business and IT • “Rules” allow for all types of BI including “spreadsheets” Manage and govern • Governance models balanced with usage risk profiling differently • Business creates content, IT engineers and manages data © 2012 Avanade Inc. All Rights Reserved. Confidential 13

Avanade consumer-driven approach drivesnew BI valueSelf-serviceVisualisation Faster adoptionConsumerization New Better insightsBig data BI Higher valueCloudTechnology © 2012 Avanade Inc. All Rights Reserved. Confidential 14

Financial institution addresses risk managementwith BI solution that improves reporting processesBusiness SituationThe financial institution needed to centralize, standardize and automateits regulatory reporting and data management process across all Major Australianbusiness divisions. To eliminate current process problems, the groupembarked on a cross-group regulatory reporting compliance project Financial Institutioncalled IRIS.SolutionAvanade is providing the skills required for the analysis, design and delivery of the data model for the IRIS project. OurBI solution meets the business objectives including data quality, reduced process cycle time, ongoing costreduction, operational risk management and flexibility to supply data to multiple Risk and Corporate Affairs applications. Results • A flexible data platform that meets current and known future regulatory reporting requirements for the countries in which our customer operates • A solution that meets future demands in data while delivering valued data stores that are trusted by the business • Data profiling and data quality tools that support embedded data quality improvement initiatives • Remediation of technology and process issues that cause rework in the current regulatory reporting process © 2012 Avanade Inc. All Rights Reserved. Confidential 15

Business intelligence integration improvesliquidity risk management and oversightBusiness SituationOur customer needed to replace the existing Microsoft Access-basedsystem used to manage its liquidity position in Australia and overseas.Business objectives required detailed design, build and installation of a Financial Institutionnew liquidity risk management system to consolidate existing processesand systems.SolutionAvanade replaced the current Liquidity Risk and Asset Management systems with a single robust system for datamanagement and reporting. Liquidity positions from the two data warehouses are extracted into a data mart on theMicrosoft® BI technology stack and linked to a consolidated liquidity risk management system for a single data view. Wedeveloped the new liquidity system in Microsoft SQL Reporting Services, and reports are flexibly delivered viaSharePoint Services. Results • More efficient management and oversight of the institution’s liquidity risk positions • Reduced operational risk addressing high levels of system instability and late delivery of key management information • Improved customer service by helping call center staff reduce average call times through access to all relevant customer information in a centralized location © 2012 Avanade Inc. All Rights Reserved. Confidential 16

Business valueSpeed time to value Increase ROI Boost performance• Focuses and aligns decision- • Helps lower total cost of ownership • Ensures that everyone in your makers around the key drivers of and implementation risk with organization can make informed value industry-standard hardware decisions using the same data• Delivers an iterative • Applies an industry-specific • Effectively streamline operations implementation for minimal approach for your business needs using easily understood visuals of business disruption and potential growth areas reliable, relevant information• Empowers management to craft • Provides a deeper understanding • Increase customer satisfaction strategies that deliver quickly on of your organization, so you can • Gain competitive advantage long-term objectives effectively manage critical• Supports ongoing business value business functions creation • Enables your organization to remain competitive with extensible data models © 2012 Avanade Inc. All Rights Reserved. Confidential 19

Get BI value today with cloud servicesBI as a Service delivers:• Faster time to market – Accelerate speed to insights value with prebuilt, industry-specific content• Lower cost than building infrastructure and skills in-house – Enhance mission-critical decision-making across the enterprise © 2012 Avanade Inc. All Rights Reserved. Confidential 23

Our BI as a Service on Microsoft BI platformis the bridge to valueWhat is the platform?• A subscription environment that provides analytics to clients on a pay-as-you- go basis• Provides access to managerial scientist, operations team and support and maintenance services• Enables clients to perform advanced analytics on data at a lower total cost of ownershipComparing cloud service to in-house implementation• Easier and quicker to implement• Less expensive as costs are spread across all subscribers• Provides broad capabilities by leveraging the latest Microsoft visualization tools, including Power View, and Azure Data Market © 2012 Avanade Inc. All Rights Reserved. Confidential 24

Our people are the differenceMicrosoft expertise Certifications• 1st in certifications per employee of any Microsoft partner• 1st in .NET developer certifications• 1st in Dynamics CRM certifications• 1st in Dynamics AX certifications• 1st in SharePoint certifications• 19 elite Microsoft Certified Architects• Greatest number of certifications in: – Designing and Implementing Database Solutions with Microsoft SQL Server – Designing and Implementing Business Intelligence Solutions with Microsoft SQL Server – Application Development with Microsoft SharePoint technologies Competencies • 24 Microsoft Gold Competencies, the most of any partner Source: Microsoft 2012. © 2012 Avanade Inc. All Rights Reserved. Confidential 32

Energy management company plans for growthwith integrated BI strategy using SQL Server 2012Business SituationA utilities expense management company needed to re-platform its Utilities Expensebusiness as a result of mergers and acquisitions. Management CompanySolutionAvanade provided recommendations in a BI Strategy road map to develop an entirely new custom platform fromdatabase to user experience design, based on Microsoft SQL Server 2012 and SharePoint 2010. Our customer choseAvanade for our deep Microsoft expertise. With the Avanade BI Value Experience, we delivered an agile, interactive andcost-effective solution, making it among the first SQL 2012 implementations of its kind. Results Our customer manages huge volumes of mission-critical data, all available on a secure extranet. Avanade strategized and implemented a leading-edge solution that has raised the value of the company’s services and improved customer satisfaction. © 2012 Avanade Inc. All Rights Reserved. Confidential 34

We can help you predict where you’re goingAgility with a BI value Industry insights with BI as a service platformexperience predictive analyticsNew processes lead to a New capabilities drive Utility-like cloud capabilitiesdifferent implementation and industry-specific business provideuser experience insights speed, scale, flexibility, cost effectiveness, on- demand, elastic use © 2012 Avanade Inc. All Rights Reserved. Confidential 36

Get more BI Value with Avanade and Microsoft SQL Server 2012

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