A global CRM deployment can build the consistency and efficiency that not only lowers costs but also enhances the customer experience. The Avanade CRM for Contact Center solution enables large enterprises to use Dynamics CRM across multiple contact centers and thousands of users to optimize the performance of high volume contact centers. See how leading global business services companies have partnered with Avanade to bring multiple global business divisions and disparate contact center resources together on one global CRM platform based on Microsoft Dynamics CRM. Learn how the right solution can reduce operational and maintenance costs as well as streamline workflow with redesigned processes to improve the customer experience. Learn more at http://www.avanade.com/advisor/crm/en-us/Pages/call-center-crm.aspx.