© 2012-2013 Avanade Inc. All Rights Reserved.
Introducing
AHCC
1
Presented by:
Joe Schurman
Solutions Architecture & Evang...
© 2012-2013 Avanade Inc. All Rights Reserved.
A personal passion &
the genesis of change…
 Undiagnosed Condition and
Diag...
© 2012-2013 Avanade Inc. All Rights Reserved.
3
© 2012-2013 Avanade Inc. All Rights Reserved.
Evidence &
Challenges
4
© 2012-2013 Avanade Inc. All Rights Reserved.
80%Patients without a
Primary Care Physician
35%
Obese adults in
the United ...
© 2012-2013 Avanade Inc. All Rights Reserved.
Physician Communication Challenges
6
 Inability to connect with
external / ...
© 2012-2013 Avanade Inc. All Rights Reserved.
Live Patient Care Challenges
7
 Limited access to Electronic
Medical Record...
© 2012-2013 Avanade Inc. All Rights Reserved.
Opportunities &
Solutions
8
© 2012-2013 Avanade Inc. All Rights Reserved.
Virtual Care – Big Rocks
 Declining reimbursement (PCP Medicare 2% a year)
...
© 2012-2013 Avanade Inc. All Rights Reserved.
10
© 2012-2013 Avanade Inc. All Rights Reserved.
90%Enterprise Customers
who have deployed
Microsoft SharePoint
Microsoft Lyn...
© 2012-2013 Avanade Inc. All Rights Reserved.
12
Communications Enabled Business Processes
© 2012-2013 Avanade Inc. All Rights Reserved.
Avanade Health
Collaborative
Care (AHCC)
13
© 2012-2013 Avanade Inc. All Rights Reserved.
AHCC Legal Notice
The Avanade Health Collaborative Care (AHCC) solution is a...
© 2012-2013 Avanade Inc. All Rights Reserved.
AHCC Legal Notice (Continued)
The following images, screenshots, and diagram...
© 2012-2013 Avanade Inc. All Rights Reserved.
Introducing AHCC
AHCC Components:
 Live Health Chat
 Patient Portal
 Mobi...
© 2012-2013 Avanade Inc. All Rights Reserved.
Live Health Chat
17
© 2012-2013 Avanade Inc. All Rights Reserved.
CEBP through the Connected Medical Center
AHCC Live Physician Chat
For demon...
© 2012-2013 Avanade Inc. All Rights Reserved.
CEBP through the Connected Medical Center
AHCC Live Physician Chat
 Web-Bro...
© 2012-2013 Avanade Inc. All Rights Reserved.
CEBP through the Connected Medical Center
AHCC Live Physician Chat
 Lync EM...
© 2012-2013 Avanade Inc. All Rights Reserved.
Patient Portal
21
© 2012-2013 Avanade Inc. All Rights Reserved.
CEBP through the Connected Medical Center
AHCC Patient Portal (Patient Dashb...
© 2012-2013 Avanade Inc. All Rights Reserved.
CEBP through the Connected Medical Center
AHCC Patient Portal (Diet)
Health ...
© 2012-2013 Avanade Inc. All Rights Reserved.
CEBP through the Connected Medical Center
AHCC Patient Portal (Fitness)
PCP ...
© 2012-2013 Avanade Inc. All Rights Reserved.
CEBP through the Connected Medical Center
AHCC Patient Portal (Consultation ...
© 2012-2013 Avanade Inc. All Rights Reserved.
CEBP through the Connected Medical Center
AHCC Patient Portal (Consultation ...
© 2012-2013 Avanade Inc. All Rights Reserved.
Mobile Health Kiosk
27
© 2012-2013 Avanade Inc. All Rights Reserved.
CEBP through the Connected Medical Center
AHCC Kiosk
Care Coordinator
Primar...
© 2012-2013 Avanade Inc. All Rights Reserved.
CEBP through the Connected Medical Center
AHCC Live Patient Care (Bedside)
W...
© 2012-2013 Avanade Inc. All Rights Reserved.
CEBP through the Connected Medical Center
AHCC Virtual Consult
Microsoft Lyn...
© 2012-2013 Avanade Inc. All Rights Reserved.
CEBP through the Connected Medical Center
AHCC Live Diagnostics
HealthVault
...
© 2012-2013 Avanade Inc. All Rights Reserved.
CEBP through the Connected Medical Center
AHCC Kinect™ Examinations
Exam Exe...
© 2012-2013 Avanade Inc. All Rights Reserved.
Health Professional
Unified Desktop
33
© 2012-2013 Avanade Inc. All Rights Reserved.
CEBP through the Connected Medical Center
AHCC Health Professional Unified D...
© 2012-2013 Avanade Inc. All Rights Reserved.
CEBP through the Connected Medical Center
AHCC HPUD (Virtual Consultation)
L...
© 2012-2013 Avanade Inc. All Rights Reserved.
CEBP through the Connected Medical Center
AHCC HPUD (Virtual Consultation)
M...
© 2012-2013 Avanade Inc. All Rights Reserved.
CEBP through the Connected Medical Center
AHCC HPUD (Virtual Consultation)
R...
© 2012-2013 Avanade Inc. All Rights Reserved.
CEBP through the Connected Medical Center
AHCC HPUD (Physician-to-Physician ...
© 2012-2013 Avanade Inc. All Rights Reserved.
CEBP through the Connected Medical Center
AHCC HPUD (Physician-to-Physician ...
© 2012-2013 Avanade Inc. All Rights Reserved.
CEBP through the Connected Medical Center
AHCC HPUD (Physician-to-Physician ...
© 2012-2013 Avanade Inc. All Rights Reserved.
AHCC Demo
41
© 2012-2013 Avanade Inc. All Rights Reserved.
Avanade Live Chat
Live Chat Plug-ins
AHCC Portal
AHCC Physician App
Translat...
© 2012-2013 Avanade Inc. All Rights Reserved.
CEBP Avanade
43
© 2012-2013 Avanade Inc. All Rights Reserved. 44
Thank You ta
xie xie
merci
danke
shokran
gracias
spasibo
obrigado
arigato...
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Avanade Health Collaborative Care

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This presentation provides an overview of the Avanade Health Collaborative Care (AHCC) solution, enabled by CEBP capability provided for enabling communications and collaboration software and services within the health industry.

Learn more about Avanade's Collaboration Solutions at http://www.avanade.com/en-us/offerings/Pages/communications-enabled-business-processes.aspx

Published in: Health & Medicine, Business
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Transcript of "Avanade Health Collaborative Care"

  1. 1. © 2012-2013 Avanade Inc. All Rights Reserved. Introducing AHCC 1 Presented by: Joe Schurman Solutions Architecture & Evangelism Avanade Software & Cloud Services (SCS)
  2. 2. © 2012-2013 Avanade Inc. All Rights Reserved. A personal passion & the genesis of change…  Undiagnosed Condition and Diagnosed with Crohn’s Disease and possible Leukemia August 2011.  Began intensive medical care in September 2011 through Memorial Healthcare system.  Removed Gallbladder  Moved to St. Luke’s in November 2011  32 individual procedures and tests  Moved to Baylor Medical Center March 2012  Reconstructed esophagus and fundoplication surgery. 2
  3. 3. © 2012-2013 Avanade Inc. All Rights Reserved. 3
  4. 4. © 2012-2013 Avanade Inc. All Rights Reserved. Evidence & Challenges 4
  5. 5. © 2012-2013 Avanade Inc. All Rights Reserved. 80%Patients without a Primary Care Physician 35% Obese adults in the United States …in 2012 20% increase US-wide obesity rates in each state 79 Million Americans with Diabetes 20 years & older 5
  6. 6. © 2012-2013 Avanade Inc. All Rights Reserved. Physician Communication Challenges 6  Inability to connect with external / non-medical center PCPs and Specialists  Disconnected data from conferencing service  Additional hosted or on- premise costs for conferencing services ($100 to $300 per month per host)  Little or no archiving capability for HIPAA compliance  No mobile or multi-device support
  7. 7. © 2012-2013 Avanade Inc. All Rights Reserved. Live Patient Care Challenges 7  Limited access to Electronic Medical Record (EMR)  Mobile/Remote end-user accessibility challenges  Lack of API integration with Healthcare Medical Software platforms  Multiple end-user device and operating system support challenges  Lack of innovation, typically web-based services only
  8. 8. © 2012-2013 Avanade Inc. All Rights Reserved. Opportunities & Solutions 8
  9. 9. © 2012-2013 Avanade Inc. All Rights Reserved. Virtual Care – Big Rocks  Declining reimbursement (PCP Medicare 2% a year)  Aging population (10,000 new Medicare patients everyday)  Physician shortage (37% of PCP have quit taking new Medicare patients)  Physician compensation (PCP’s losing $100,000+)  Health status of citizens (36% of Tennesseans are obese)  47 million people do not have insurance pre-2014  Primary Care physician office not structured or operated for preventive care 9
  10. 10. © 2012-2013 Avanade Inc. All Rights Reserved. 10
  11. 11. © 2012-2013 Avanade Inc. All Rights Reserved. 90%Enterprise Customers who have deployed Microsoft SharePoint Microsoft Lync Seats Sold Annual Microsoft revenue generation $2B Enterprise Customers who have purchased Microsoft Lync 70%1 Million+ 11
  12. 12. © 2012-2013 Avanade Inc. All Rights Reserved. 12 Communications Enabled Business Processes
  13. 13. © 2012-2013 Avanade Inc. All Rights Reserved. Avanade Health Collaborative Care (AHCC) 13
  14. 14. © 2012-2013 Avanade Inc. All Rights Reserved. AHCC Legal Notice The Avanade Health Collaborative Care (AHCC) solution is a combined set of software development accelerators and frameworks to assist organizations in enhancing existing capabilities and producing solutions for patient care and physician collaboration. AHCC software is not commercially available for purchase. The AHCC solution modules are enabled to accelerate software application development through professional services consulting engagement. Any and all AHCC software frameworks, source code, and integration modules are considered Avanade Intellectual Property (IP) with all rights reserved. Organizations installing, integrating, and deploying any or all AHCC software must meet applicable federal and industry certification, regulation, and compliance measures according to both FDA and FCC statutes, including medical device compliance and certifications, and applicable obligations under the Health Insurance Portability and Accountability Act (HIPAA). 14
  15. 15. © 2012-2013 Avanade Inc. All Rights Reserved. AHCC Legal Notice (Continued) The following images, screenshots, and diagrams are examples of capability provided through application development and consulting services, leveraging the Avanade CEBP Framework for Microsoft Unified Communications software, services, and devices. International Use Disclaimer Organizations purchasing and deploying any AHCC Solution Accelerator offering and/or component, operating outside of the United States must adhere to Regional, State, and/or Country-specific regulatory compliance. 15
  16. 16. © 2012-2013 Avanade Inc. All Rights Reserved. Introducing AHCC AHCC Components:  Live Health Chat  Patient Portal  Mobile Health Kiosk  Health Professional Unified Desktop For demonstration purposes only 16
  17. 17. © 2012-2013 Avanade Inc. All Rights Reserved. Live Health Chat 17
  18. 18. © 2012-2013 Avanade Inc. All Rights Reserved. CEBP through the Connected Medical Center AHCC Live Physician Chat For demonstration purposes only 18
  19. 19. © 2012-2013 Avanade Inc. All Rights Reserved. CEBP through the Connected Medical Center AHCC Live Physician Chat  Web-Browser Patient Interface  Lync-enabled Physicians  Real-Time Presence Integration  Click-to-Communicate Escalation  Web Chat (IM)  Audio / Voice  Video  Healthcare Plug-in Integration  Patient Surveys & Reports For demonstration purposes only 19
  20. 20. © 2012-2013 Avanade Inc. All Rights Reserved. CEBP through the Connected Medical Center AHCC Live Physician Chat  Lync EMR & PHR Integration  Click-to-Communicate Escalation  Web Chat (IM)  Audio / Voice  Video  HealthVault Device Integration For demonstration purposes only 20
  21. 21. © 2012-2013 Avanade Inc. All Rights Reserved. Patient Portal 21
  22. 22. © 2012-2013 Avanade Inc. All Rights Reserved. CEBP through the Connected Medical Center AHCC Patient Portal (Patient Dashboard) Digital Health Community Live Chat For demonstration purposes only 22
  23. 23. © 2012-2013 Avanade Inc. All Rights Reserved. CEBP through the Connected Medical Center AHCC Patient Portal (Diet) Health Coach Prescribed Diets with Social Sharing & Meal Preparation Videos For demonstration purposes only 23
  24. 24. © 2012-2013 Avanade Inc. All Rights Reserved. CEBP through the Connected Medical Center AHCC Patient Portal (Fitness) PCP & Health Coach prescribed Fitness Plans and Videos For demonstration purposes only 24
  25. 25. © 2012-2013 Avanade Inc. All Rights Reserved. CEBP through the Connected Medical Center AHCC Patient Portal (Consultation Scheduling) List of Previous & Upcoming Virtual Consultations Replay Results For demonstration purposes only 25
  26. 26. © 2012-2013 Avanade Inc. All Rights Reserved. CEBP through the Connected Medical Center AHCC Patient Portal (Consultation Scheduling) Microsoft Kinect Comparative Analysis For demonstration purposes only 26
  27. 27. © 2012-2013 Avanade Inc. All Rights Reserved. Mobile Health Kiosk 27
  28. 28. © 2012-2013 Avanade Inc. All Rights Reserved. CEBP through the Connected Medical Center AHCC Kiosk Care Coordinator Primary Care Physician Specialist Deployment Options: - Small Provider Practices - Clinics - Employer Sites - Retail Clinics Wellness Coach Select Features: - Face-to-face video - Integrated EMR/PM - Calendar Integration - Role-based queuing - Availability alerts - Refer/route to others - PC, tablet, mobile options Deployment Considerations: - Sign-on with benefit card - Biometric authentication - Optional onsite nurse assistance - Integrated health monitoring - Optional PHR access - Language translation support - Various HW options For demonstration purposes only 28
  29. 29. © 2012-2013 Avanade Inc. All Rights Reserved. CEBP through the Connected Medical Center AHCC Live Patient Care (Bedside) Windows Surface Pro Device Mounts For demonstration purposes only 29
  30. 30. © 2012-2013 Avanade Inc. All Rights Reserved. CEBP through the Connected Medical Center AHCC Virtual Consult Microsoft Lync Virtual Consult Native Windows 8 Client For demonstration purposes only 30
  31. 31. © 2012-2013 Avanade Inc. All Rights Reserved. CEBP through the Connected Medical Center AHCC Live Diagnostics HealthVault Wireless Scale HealthVault Instant Thermometer HealthVault Blood Pressure Monitor For demonstration purposes only 31
  32. 32. © 2012-2013 Avanade Inc. All Rights Reserved. CEBP through the Connected Medical Center AHCC Kinect™ Examinations Exam Exercise Instruction Kinect Tracking & Completion Analysis For demonstration purposes only 32
  33. 33. © 2012-2013 Avanade Inc. All Rights Reserved. Health Professional Unified Desktop 33
  34. 34. © 2012-2013 Avanade Inc. All Rights Reserved. CEBP through the Connected Medical Center AHCC Health Professional Unified Desktop (HPUD) Microsoft Lync IM Live Health Chats Physician/Patient Contact List Patient Lobby for Scheduled Kiosk Visits and Live Chats Patient Record & Contact CardsPatient/Physician Info Search Microsoft Lync Contact Search Microsoft Lync Presence For demonstration purposes only 34
  35. 35. © 2012-2013 Avanade Inc. All Rights Reserved. CEBP through the Connected Medical Center AHCC HPUD (Virtual Consultation) Live Patient HD Audio/Video Patient Record & Referral Info Real-Time & Previous Scans For demonstration purposes only 35
  36. 36. © 2012-2013 Avanade Inc. All Rights Reserved. CEBP through the Connected Medical Center AHCC HPUD (Virtual Consultation) Microsoft HealthVault Device & Microsoft Kinect Motility Scans For demonstration purposes only 36
  37. 37. © 2012-2013 Avanade Inc. All Rights Reserved. CEBP through the Connected Medical Center AHCC HPUD (Virtual Consultation) Real-Time Scans & Comparative Analysis For demonstration purposes only 37
  38. 38. © 2012-2013 Avanade Inc. All Rights Reserved. CEBP through the Connected Medical Center AHCC HPUD (Physician-to-Physician Communication) Physician-to- Physician IM, Audio/Video Patient Records & Scan Results Physician Search Physician Record For demonstration purposes only 38
  39. 39. © 2012-2013 Avanade Inc. All Rights Reserved. CEBP through the Connected Medical Center AHCC HPUD (Physician-to-Physician Communication) Patient Scan Results Desktop & Application Sharing For demonstration purposes only 39
  40. 40. © 2012-2013 Avanade Inc. All Rights Reserved. CEBP through the Connected Medical Center AHCC HPUD (Physician-to-Physician Communication) Patient Scan Results Received Physician/Specialist For demonstration purposes only 40
  41. 41. © 2012-2013 Avanade Inc. All Rights Reserved. AHCC Demo 41
  42. 42. © 2012-2013 Avanade Inc. All Rights Reserved. Avanade Live Chat Live Chat Plug-ins AHCC Portal AHCC Physician App Translator Patient & Physician Contacts Patient Record AHCC Administration & Services AHCC Patient Telehealth Patient Record Device Integration (Diagnostics) Disclaimers & Waivers Acceptance Health Assessment Login - Registration Avanade Live Chat AHCC Kiosk/Pod AHCC Patient Home-Health Audio/Video Conference PHR Single Sign On (SSO) Services EMR Session Monitoring Co-Browsing Health Coach Pages PCP Page Schedule Health Chat Admin Chat Diet Pages Fitness Pages MySite Patient Records Physician Records Physician Records Patient Scans Audio/Video & IM Lync CWE Lync IM SharePoint Content Social Admin Chat UI Active Directory User IDs Authentication Service IDs Live Chat Content Social Admin Chat UI Lync IM & P Audio-Video Administration SQL Server SharePoint Content Lync Settings Live Chat Settings Customer Admin Customer Agent Health Coach Physician AHCC Solution Architecture 42
  43. 43. © 2012-2013 Avanade Inc. All Rights Reserved. CEBP Avanade 43
  44. 44. © 2012-2013 Avanade Inc. All Rights Reserved. 44 Thank You ta xie xie merci danke shokran gracias spasibo obrigado arigato kamsa hamnida asantegrazie dank u
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