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Building a bridge using web 2.o,[object Object],Information and communication technologies seminar,[object Object],Ray Stephens, Moreland Hall                                 22nd Aug 2011 ,[object Object]
Web 2.0 @ Moreland Hall,[object Object],To provide a multi-faceted model for integrating Web 2.0 and other ICT-based approaches within all service areas at Moreland Hall.  ,[object Object],To increase the agency’s capacity to engage with and respond to the needs of potential service users and community members.  ,[object Object]
Why do we need to get involved?,[object Object]
What is web 2.0?,[object Object]
Where to start,[object Object],Quick poll: ,[object Object],Does your work block access to social media?,[object Object],Facebook,[object Object],Youtube,[object Object],Twitter,[object Object],Ning,[object Object],Why?  Does it work?,[object Object]
DrugInfo seminar: Building a bridge to get over it: bringing treatment services and users closer together with Web 2.0
DrugInfo seminar: Building a bridge to get over it: bringing treatment services and users closer together with Web 2.0
DrugInfo seminar: Building a bridge to get over it: bringing treatment services and users closer together with Web 2.0
180 friends and fans,[object Object]
Twitter,[object Object],Twitter ye not(Nigel Brunsdon – Injecting Advice),[object Object]
Marketing,[object Object],you need to engage them in dialogue. Don’t be a one-way information channel. Talk to your customers. Answer their questions and address their concerns. Bonus points if you can give your company a unique personality while doing that. Be funny, snarky, sweet, comforting—whatever best fits your brand image.,[object Object]
DrugInfo seminar: Building a bridge to get over it: bringing treatment services and users closer together with Web 2.0
DrugInfo seminar: Building a bridge to get over it: bringing treatment services and users closer together with Web 2.0
Before,[object Object]
Now,[object Object]
DrugInfo seminar: Building a bridge to get over it: bringing treatment services and users closer together with Web 2.0
DrugInfo seminar: Building a bridge to get over it: bringing treatment services and users closer together with Web 2.0
DrugInfo seminar: Building a bridge to get over it: bringing treatment services and users closer together with Web 2.0

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DrugInfo seminar: Building a bridge to get over it: bringing treatment services and users closer together with Web 2.0

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