Transcript of "DrugInfo seminar: Building a bridge to get over it: bringing treatment services and users closer together with Web 2.0"
Building a bridge using web 2.o<br />Information and communication technologies seminar<br />Ray Stephens, Moreland Hall 22nd Aug 2011 <br />
Web 2.0 @ Moreland Hall<br />To provide a multi-faceted model for integrating Web 2.0 and other ICT-based approaches within all service areas at Moreland Hall. <br />To increase the agency’s capacity to engage with and respond to the needs of potential service users and community members. <br />
Twitter<br />Twitter ye not(Nigel Brunsdon – Injecting Advice)<br />
Marketing<br />you need to engage them in dialogue. Don’t be a one-way information channel. Talk to your customers. Answer their questions and address their concerns. Bonus points if you can give your company a unique personality while doing that. Be funny, snarky, sweet, comforting—whatever best fits your brand image.<br />