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Spring 2013 IOLUG Conference Presentation: Instructional Design in Libraries - Working Smarter, Not Harder

Spring 2013 IOLUG Conference Presentation: Instructional Design in Libraries - Working Smarter, Not Harder



Spring 2013 Indiana Online Users Group (IOLUG) conference presentation: Instructional Design in Libraries - Working Smarter, Not Harder

Spring 2013 Indiana Online Users Group (IOLUG) conference presentation: Instructional Design in Libraries - Working Smarter, Not Harder



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    Spring 2013 IOLUG Conference Presentation: Instructional Design in Libraries - Working Smarter, Not Harder Spring 2013 IOLUG Conference Presentation: Instructional Design in Libraries - Working Smarter, Not Harder Presentation Transcript

    • Instructional Design in LibrariesWorking Smarter, Not Harder!Presented by Austin Stroud
    • Overview• Introduction• Getting to know your audience• Deciding instructional programming and documentation• Finding resources to save you time• Ideas for further promoting digital literacy in your library
    • Work BackgroundName: Austin StroudCurrent Positions: Instructional Designer at the Monroe County PublicLibrary and Adjunct Faculty in Ivy Tech Community College’s LibraryTechnical Assistant programPast Work: Mitchell Community Public Library, Bedford Public Library,Brownsburg Public Library, Indiana University Main Library, WebLinkInternational, Harrison College, Ivy Tech Community CollegePepe Biggie Lily
    • Education BackgroundEducation: Bachelor of Science in Labor StudiesMaster of Science in Education (Instructional Systems Technology)Master of Library Science – Indiana University
    • Audience Information• In the public library environment, I see a wider variety of patron needs –in the academic environment, however, I do see many non-traditionallearners that present challenges from the norm• Patrons taking more advanced computer classes generally have abetter understanding of how to use a computer• Patrons in the basic computer classes (computer basics, email,Microsoft Word, etc.) generally need more one-on-one attention• For staff members, each department has its own unique training needsand desires• Adapt to your audience – always have handouts and tip sheets on handas take home job aids, but if only a couple of people show up: find outwhat they want to learn and go from there
    • Characteristics for Success• Kindness• Approachability• Patience• Versatility• Ability to think quick on your feet• Desire to continually learn• Sense of humor
    • Needs Assessment• Survey staff and patrons to identify specific needs• Some class topics are a given for having an interest, such asMicrosoft Word – basic computer classes are always needed• Some things to consider when building a class/training:– How long should the training be?– What time of day and day of week should the training be offered?– Where should the training be held (think of equipment needs)?– Who is the target audience for the training (what skills are necessary)?– What instructional methods should be used (video, lecture, books, PowerPoint,handouts, etc.)?– Should the training be online only, face-to-face, or both?– Should the topic be broken up into multiple sessions?• These questions and more can ALL be answered through surveyingthe staff and patrons you are serving• Different branches have different training needs – survey eachseparately
    • Needs Assessment• Introduce what you are hoping to accomplish• Provide prompts when soliciting feedback to avoidgeneral answers like “anything” or “everything”• Don’t ask two questions at once• Multiple choice response options need to be balanced –Examples:Very Good, Good, Fair, Poor, Very Poor OR Very satisfied,satisfied, Undecided, Unsatisfied, Very unsatisfied
    • Try New Things - Experiment• Some classes you try will not work• If registration is low, there probably is not much need for that class(or the timing is off)• Be open to trying new things and experimenting to find what worksbest in instructing a given topic• Use a variety of instructional methods, as not everyone learns thesame way• Be mindful of staff and patrons with disabilities – create classes thatanyone could take• If you show it in the class, have it in a handout for the staff orpatrons to take with them (or a link to a resource at the very least)• Have a backup plan in case the technology fails – don’t put all ofyour eggs in one basket
    • Course OfferingsPast/Present/Future Offerings:Microsoft Word, Microsoft Excel, Microsoft PowerPoint, MicrosoftAccess, Microsoft Publisher, Organizing/Editing Photos (Gimp),Taking Pictures (Staff Cameras), Computer Basics, Internet Basics,Gmail, Open Source Software, Typing/Keyboarding, Online JobSearching, Budgeting with Microsoft Excel, Twitter, Facebook,LinkedIn, Web Design, Open Lab Technology Question & Answer,Video Editing (Windows Movie Maker), GIS
    • Don’t Reinvent the Wheel• Where possible, utilize some free training materials available on theInternet (be mindful of copyright)• Find out what other libraries are doing – ask to use what theyalready have created• Seek some volunteer or intern assistance• Play off of staff strengths – you could have a subject matter experton a given topic already on staff
    • Network for Ideas and Help• ALA Think Tank:https://www.facebook.com/groups/ALAthinkTANK/• LibraryAware Lab:https://www.facebook.com/groups/lalab/• LinkedIn Groups:– American Library Association– WebJunction– Training&Development
    • Free Training ResourcesNorthstar Digital Literacy Projecthttp://www.digitalliteracyassessment.org/•Engaging assessments for learners on: computer basics,the Internet, Microsoft Word, email, Windows 7, and MacOS X•Assessment standards can be found here:http://www.digitalliteracyassessment.org/standards.php
    • Free Training ResourcesGoodwill Community Foundationhttp://www.gcflearnfree.org/•Engaging videos and tutorials for learners on: computerbasics, the Internet, Microsoft Office, social media,operating systems, etc. (as well as math/readingresources)•All of the technology course offerings can be found here:http://www.gcflearnfree.org/computers
    • Free Training ResourcesCustomGuidehttp://www.customguide.com/•Helpful tip sheets for learners on: computer basics, mobiledevices, Microsoft Office, operating systems, etc.•Quick reference guides are free, just fill out the contactform to sign up:http://www.customguide.com/computer-training/quick-references
    • Free Training ResourcesMicrosoft Officehttp://office.microsoft.com/•Free tip sheets and self-paced courses on all parts ofMicrosoft Office (any version)•Just do a search for what you are looking for!
    • Ideas for Promoting Digital Literacy• Blog about technology – keep it short (writing orscreencasts)• Don’t implement any new service or piece of equipmentwithout properly training a variety of staff members• Offer one-on-one sessions – MCPL has a series of staffmembers that rotate in monthly rotations to offer these• Offer open labs where those you are servicing can comeask anything or bring in a tablet/e-reader for help• Don’t forget the needs assessment – the patrons you areserving have a voice, too
    • Ideas for Promoting Digital LiteracyA vision of students today (looking to the future):http://www.youtube.com/watch?v=dGCJ46vyR9o
    • My Contact InformationAustin Stroud303 East Kirkwood AvenueBloomington, IN 47408812-349-3050 ext. 1666astroud@mcpl.infohttps://www.facebook.com/austintstroudhttps://twitter.com/austroudhttp://www.linkedin.com/in/austinstroud/
    • Connect with theMonroe County Public LibraryWebsite: http://mcpl.info/Facebook: https://www.facebook.com/mcpl.infoTwitter: https://twitter.com/mcplindiana
    • Questions/Comments?Thank you!