Using storytelling in learning


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We all love a story; it’s part of what we are as human beings. In fact it’s been said that the original learning technologies were the story and the conversation. But how can we use this natural way of learning for organisational learning? This presentation was part of the Learning and Skills Group webinar series where, Dr. Maureen Murphy, Managing Director at Aurion Learning and and Pat Kenny, eLearning Manager at HSE explored the practical side of developing and using stories for learning.

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Using storytelling in learning

  1. 1. Using storytellingin learningMaureen Murphy, Pat Kenny
  2. 2. What do you think of when youhear the word ‘storytelling’?
  3. 3. EncouragediscussionPersonalisethelearningWhy usestorytellingin learning?Improve the3 PsCapturetacitknowledgeMovebeyondsanitisedmessagesRetainknowledge&experienceCapture thelivedexperienceEncouragereflection
  4. 4. Something is missing!
  5. 5. EventNarratorMeaning
  6. 6. “ a story is not a story until it is told; itis not told until it is heard; once it isheard, it changes–and becomes opento the beauties and frailties of morechange: or: a story is not a story until itchanges. “Della Pollock
  7. 7. ”Do I want the other person to understandwhat I mean, or do I want the other person tosimply do as I say?
  8. 8. People everywhere assert meaning to theirlives and even to their work throughnarrative. It is how we value ourselves andothers.Narrative learning is a form of constructivistlearning, where learning occurs throughattaching meaning to an event or even tonew information.
  9. 9. It is a basic tenet of adult-learning-theory thatadults bring with them their lived-experience toany learning activity.As teachers, instructors or instructional designersthe choice is whether to ignore this experience,or whether to harness it. A very considerableamount of that passes for work-based learningignores the lived-experience.
  10. 10. Clarke and Rossiter describe three types ofnarrative learning– learning journals– concept-focused autobiographical writingand– instructional case studiesCommonly used in medicine, nursing,counseling therapies and publicadministration.
  11. 11. Stories, most notably those that reflect a livedexperience, are essentially unfinished. Thereis always more to tell. This is their strength.shared learning experience……engage people in the story to create newendings.Consider this story from Audre Lorde
  12. 12. How would you make use of thisstory to aid learning?
  13. 13. Using stories in practiceThe early identification of memory problems in olderpersons– Drama that reflects lived experience– Stories (Joe English, ABC News, Scottish DementiaAssociation)
  14. 14. Digital Stories ProjectsInvitation &‘Chat’RecordedConversationwithStorylistenerCreate aStoryNarrativeDigital Story
  15. 15. Telling the storySafe, relaxed environmentDuring the ‘conversation’– close relationship between the storyteller andstorylistener to get below the ‘surface’ – at the real storybelow the layers– vision of where you want to go after the story unfolds– deep immersion – extreme ‘active listening’– look for a theme or thread to tease out in the momentStoryteller needs to feel that they are well lookedafter and a ‘relief’ for them
  16. 16. UsingStories•Include in an eLearning orface:face programme for IMPACTInterestMotivationPresentationActivityClosureTry OutStorytelling in learning
  17. 17. Usingstories•Apprenticeship programmes•Training Advisor•Candidate•Employer (brain drain)•Reflective journals for CPD•Customer stories•Living brand stories forInductionStorytelling in learning
  18. 18. • Building on storytelling for advertising,sales & marketing• Looking for the personal & authenticstory – empathy• Alternative models for story captureStorytelling in learning
  19. 19. Capturing the StoriesPlan Script Build PublishDigitalStory
  20. 20. Current Research• Best way to use stories in the corporateenvironment (in and for the business)• How to encourage people to create their ownstories• Training on how to ‘script’ their story• Identifying types and templates for stories to guidestorytellers• Publishing formats• Ownership of stories• Workflow & corporate ‘stamp of approval’
  21. 21. Maureen Murphymaureen.murphy@aurionlearning.comPat
  22. 22. ReferencesFrank, A.W. (1997). The Wounded Storyteller: body, illness andethics. University of Chicago Press.Lorde, A. (1994). The Cancer Journals. Aunt Lute BooksPollock, D. (2006). Memory, remembering, and the histories ofchange. The Sage handbook of performance studies, 87–105.Rossiter, M, Clark, C (2007). Narrative and the practice of adulteducation. Krieger Publishing Company.
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