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Chat bot analysis

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Comparison and analysis of 3 traditional chatbots

Comparison and analysis of 3 traditional chatbots

Published in: Technology, Education

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  • 1. ChatBot AnalysisEliza, Alice & Captain Kirk Aung Thu Rha Hein
  • 2. Introduction• ChatBot- 3 main parts include in ChatBox- • Parser/NLP • Knowledge • Reply/NLG• Also known as ‘chatterbot’, ’Conversational Agents’
  • 3. Evaluation Method• Organize the questions into 4 categories according to complexity » Basic conversation » Asking Opinion » Knowledge » Basic problem solving• Turing test- C-Test• Measure the intelligence based on quantity of questions that can respond properly
  • 4. Experiments (Q & A test cases) Question Eliza Alice Captain Types KirkBasic Conversation Respond with 70% Same as Alice questions Asking Opinion Respond with 60% 50% questions Knowledge Respond with 80% Same as Alice questions Problem Solving Respond with 30% 20% questions
  • 5. Analysis & ResultsEliza• Psychiatrist• only responding you with questions• Trigger by only keywords• Not intelligenceALICE• answer most of the questions properly• Also interactive and ask you some follow-ups• Can talk about most topicsCaptain Kirk• Some answers are the same as ALICE  Especially in Knowledge and Opinion sections• Answers doesn’t make sense in some questions
  • 6. Discussions & Conclusions• Eliza is design for medical purpose and have only machine intelligence level• Difficult to tell which bots in intelligence between Captain Kirk and ALICE – Using same resource• In my opinion, ALICE is more convincing as humans