• Like

Magento Your Passport to Global Growth | Imagine 2013 Business solution

  • 214 views
Uploaded on

 

More in: Business , Technology
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Be the first to comment
    Be the first to like this
No Downloads

Views

Total Views
214
On Slideshare
0
From Embeds
0
Number of Embeds
7

Actions

Shares
Downloads
3
Comments
0
Likes
0

Embeds 0

No embeds

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
    No notes for slide

Transcript

  • 1. Your Passport to Global Growth
  • 2. Cross-Border Trade Roadmap (Agenda)• Cross-Border Opportunity• Roadmap for Cross-Border Expansion1. Global Fulfillment: Serving international buyers2. Using Marketplaces to Validate Foreign Markets3. Establishing a Local Presence• Retailer Case Study• Resources
  • 3. International Logistics and Fulfillment• Hurdles• Hidden Carrier Fees• Billable/Dimensional Weight• Refused and Rejected Packages• Credit Card Chargebacks & Fraud• Global Trade Compliance• Solutions• Fulfillment Services• 3rd Party SolutionsTake-Away Tip:Get “landed cost”right
  • 4. Cross-Border: Challenge vs Opportunity$$$$*eCommerce volume represents relative figures, not absolute valuesSource: Forrester Online Retail Forecasts: Europe, US, Latin America, AsiaeCommerce(2012)*Operational Challenge
  • 5. Leading Global MarketplacesCanadaAustraliaBrazilChinaUKGermanyFranceItalySpainJapanTake-Away Tip:Use marketplacesto validate newmarkets
  • 6. Establishing a Local Presence• Hosting• Global CDN• Localized data centers• Country-specific laws (Safe Harbor, Patriot Act)• Localization• Translation• Customer Service• Payment MethodsTake-Away Tip:Separate assetsfrom e-commercefunctionalityTake-Away Tip:Internationalbuyers want alocal experience
  • 7. Retailer Case Study: QVC Italy
  • 8. Retailer Case Study: QVC Italia• QVC Italia launched e-commerce in September 2011 usingMagento EE• Challenging implementation:• Complex business features• Italian-specific requirements• Very complex integration with backend systems• Leveraged Magento EE extensibility and the extension market• QVC.it was launched in only 3 monthsTake-Away Tip:Know therequirements of eachmarket
  • 9. Get “landedcost” rightSeparate assetsfrome-commercefunctionalityInternationalbuyers want alocal experienceUsemarketplaces tovalidate newmarketsTake-Away TipsKnow therequirements ofeach market
  • 10. Additional slides
  • 11. Retailer Case Study: QVC ItaliaA successful story
  • 12. Resources• Translation• Cross-Border Trade Checklist• Retailer’s Guide to International Tax