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Seamless nearshoring - Itera's way
Seamless nearshoring - Itera's way
Seamless nearshoring - Itera's way
Seamless nearshoring - Itera's way
Seamless nearshoring - Itera's way
Seamless nearshoring - Itera's way
Seamless nearshoring - Itera's way
Seamless nearshoring - Itera's way
Seamless nearshoring - Itera's way
Seamless nearshoring - Itera's way
Seamless nearshoring - Itera's way
Seamless nearshoring - Itera's way
Seamless nearshoring - Itera's way
Seamless nearshoring - Itera's way
Seamless nearshoring - Itera's way
Seamless nearshoring - Itera's way
Seamless nearshoring - Itera's way
Seamless nearshoring - Itera's way
Seamless nearshoring - Itera's way
Seamless nearshoring - Itera's way
Seamless nearshoring - Itera's way
Seamless nearshoring - Itera's way
Seamless nearshoring - Itera's way
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Seamless nearshoring - Itera's way

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  • 1. Seamless nearshoring
    Itera’s Way
    Seamless Nearshoring
    Page 1
    , 1/5/2011
  • 2. Vice President Global Outsourcing at Itera
    Vice President, “IT Ukraine” Association
    Scientific-Methodological Commission on Software Engineering, Ministry of Education and Science of Ukraine
    Co-founder of SoftServe, one of the largest software house in Eastern Europe with1200+ personnel
    Seamless Nearshoring
    Page 2
    Igor Mendzebrovski, VP Global Outsourcing
    , 1/5/2011
  • 3. Premium Nordic IT provider with nearshoring capability
    Seamless Nearshoring
    3
    Seamless Nearshoring: Vision
    1/5/2011
  • 4. Seamless Nearshoring
    Page 4
    , 1/5/2011
    Itera’s Hybrid Model
  • 5. Seamless Nearshoring
    Page 5
    , 1/5/2011
    Sourcing for Value vs. Sourcing for Volume
    Net realized savings ranging from 10% to 40%
  • 6. Seamless Nearshoring
    6
    1/5/2011
    The “Value” Parameters will give better business flexibility
    Ukraine
    Less pool, less spread
    India
    Large pool, large spread
  • 7. Seamless Nearshoring
    Page 7
    , 1/5/2011
    Client Engagement Options
  • 8. Seamless Nearshoring
    Page 8
    , 1/5/2011
    Delivery Framework
  • 9. Focused on life tested practices
    Seamless Nearshoring
    Page 9
    Quality of Seamless Nearshoring
    Mandatory project practices are tailored to meet client’s needs
    , 1/5/2011
  • 10. Seamless Nearshoring
    10
    1/5/2011
    Three ways to add business value to IT organization
  • 11. Local team is extended with nearshore one focused on development and support in a knowledge intensive development environment
    Unified project framework is established, that facilitates knowledge sharing and collaboration between geographically distributed teams
    Easy to scale up or down
    Minimum impact to efficient delivery and timeline due to possible rotation
    We call it “Hybrid Approach”, it is optimizedfor resource balancing for up- & down-scaling due to the organizational set-up with roles distributed more or less evenly (incl. knowledge sharing) across the shores (more like “staff augmentation” approach)
    Seamless Nearshoring
    11
    1/5/2011
    Goal #1: Maximizing sourcing flexibility
    Product 1
    Product 2
    Product m
    Product n
    Hybrid (Local / Nearshore) team
    BA and AD
    AM and Support
  • 12. Dedicated nearshore team takes on existing or new product
    Business and competitive analysis
    R&D planning and executing
    Next generation technologies and methodologies
    Hi-level knowledge sharing (incl. product strategy, road map) is involved
    Product innovation approach is optimized for faster time-to-market within agile management / communicationenvironment for relatively localized or stand-alone products or systems
    Seamless Nearshoring
    12
    1/5/2011
    Goal #2: Drive innovation and R&D
    Product 1
    Product 2
    Product m
    Product n
    Local team
    Nearshore team
    BA and consulting
    R&D and support
  • 13. Nearshore team backs up local R&D by delivering hours intensive services like: refactoring, technology improvements, extensive QA, etc., – freeing more hours to frontline workers and client intensive developments and services. Competitive advantage is gained through:
    Strong focus on clients and markets
    “Pure” R&D front office attracts talents
    More hours to invest into robust, bug-free products
    Roles distribution in horizontal functional split is optimized for focused teams and efficient services / product delivery
    Seamless Nearshoring
    13
    1/5/2011
    Goal #3: Increase customer focus
    Product 1
    Product 2
    Product m
    Product n
    Local team
    BA, R&D, consulting
    Nearshore team
    AM, fixing, tuning, etc.
  • 14. Management Overhead - Caused by more complex, distributed Project Environment
    Communication Overhead - Caused by Distance, Time and Cultural differences
    Business Domain and Regulations Expertise - Caused by lack of necessary expertise in Outsourcing Environment
    Seamless Nearshoring
    14
    1/5/2011
    Best Practices to Answer Outsourcing Challenges
  • 15. Seamless Nearshoring
    Page 15
    , 1/5/2011
    Collaboration Approach
  • 16. Seamless Nearshoring
    16
    1/5/2011
    4 steps to outsourcing partnership include
  • 17. Seamless Nearshoring
    Page 17
    Geographical and cultural proximity
    2.5 hours
    , 1/5/2011
  • 18. 20+ years global outsourcing player
    Seamless Nearshoring
    18
    Ukraine Nearshoring Destination
    1/5/2011
  • 19. Seamless Nearshoring
    19
    1/5/2011
    Geographical and cultural proximity
  • 20. Seamless Nearshoring
    20
    1/5/2011
    Our Nearshoring Facilities
    Co-located with Microsoft Ukraine in Kiev
    Appealing workspace
    Attracts talented people
  • 21. Nearshore Development Center (NDC) structure combines Production and G&A
    Production is services or business lines: Engineering, Operations, QA etc.
    G&A secures governance, legal, financial and etc. services for ODC
    Seamless Nearshoring
    21
    1/5/2011
    Itera Ukraine Organizational Structure
  • 22. Sourcing for Value, not for VolumeMaximizing efficiency instead of capacity only
    Flexibility of a Hybrid ModelCombine on- / near-shore resources for your best result
    Best Offshoring PracticesLearn from other’s offshoring outsourcing lessons
    Do More For LessRemove budget strains & optimize your costs
    Seamless Nearshoring
    22
    1/5/2011
    Summing Up
  • 23. Seamless Nearshoring
    23
    1/5/2011
    Looking forward to work with you!
    We heartily invite you to visit Ukraine

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