Ad Agency is a service organised which provides specialized services in the field of advertising. It:
Plans
Designs
Executes,and
Promtes
the ad campaingns in return of [mainly]:
Fee by clients
Commission by ad vehicles
the first advertising agents
1843 volney palmer
agent for media , not advertisers
1864 - george p. rowell
“ the johnny appleseed of advertising”
Rowell’s American Newspaper Directory
space wholesaler
shared his “secret”
1888 - “Printer’s Ink”
founded in 1864 by francis w. ayer, 20
the first advertising agency
“ & son” made the business seem more established
worked for advertiser
slogan - “keeping everlastingly at it brings success.”
n.w. ayer & son
major types of agency:
mega-agency groups
independent agencies
national, regional, and local
specialized/niche agencies
agency service suppliers
media buying, creative services
mega-agency groups
prompted by mergers and client globalization
financial pressures
service multinational accounts
subsidiaries provide “IMC” (integrated marketing communication) services
martin sorrell, chairman WPP
mega-agency pros & cons
positives:
larger talent pool
negotiating clout
financial rewards
account security
competitive edge
strong partnerships
more services
international link
negatives:
people vs. profit
creativity vs. size
conflict of interests
people business
national, regional & local
these are independent agencies
there are now fewer national agencies which are not part of mega-agency groups
regional and local agencies work with smaller clients who are usually located nearby
specialized/niche agencies
industry specialists
ethnic agencies
specialized/niche agencies
industry specialists
ethnic agencies
internet agencies
specialized/niche agencies
industry specialists
ethnic agencies
internet agencies
business-to-business agencies
creative boutiques and design houses
other suppliers
provide “unbundled” services
one part of what an agency does
media buying services
freelancers & consultants
production companies
in-house or “house” agencies
agencies owned by clients
primary roles of agencies
idea generation
brand-building
primary services:
complete a marketing analysis
develop an advertising plan
prepare a creative strategy
create advertising executions
develop and implement a media plan
handle billing and payments
integrate other marketing communications
integrated marketing communication
“ done right, IMC is the planning and implementation of the various communications disciplines as a single, overall communications system -- making all the channels work.”
integrated marketing communication
advertising
public relations
direct response
sales promotion
personal selling
the imc promotion mix
ad agency departmentalization
Following are the types of department in a normalized ad agency:
Accounts management
Creative management
Media department
Research department
liaison between agency and client
responsible for understanding...
the client’s business
the client’s marketing needs
strategy development
representing client point of view within the agency
account management
account management director
management supervisor
account supervisors
account executives
assistant account execs
account coordinators
traffic
account management
responsibility
creative department
the creative department is responsible for creating and producing the print and broadcast advertising
strategy is key
good creative work is always guided by a creative strategy that sets forth goals to be accomplished and key message points to be relayed
creative department
executive & group creative directors
creative director
associate creative director
copywriters
art directors
broadcast producers
print production managers
traffic coordinators
media department
The media department has two main functions - planning and buying.
The planning group handles more strategic marketing and media issues.
The buying group handles media negotiations and implementation.
media director
associate media directors
media supervisors
media planners
media buyers
media analysts
media department
mega-agency media departments have now become profit centers
agencies have set up their media departments as free-standing units
many large clients now look at media as a separate service
big changes in the media department
interpret market environment
gather and analyze research data.
primary and secondary techniques
determine consumer needs/perceptions
understand problems
advise how ads can meet strategic goals
help find solutions
research department
research director
research project managers
research assistants
outside research specialists
research department
auxiliary agency functions
account planning
strategy/creative review board
office management
human resources
legal services
accounting
recruitment
ways agencies make money
commissions
usually 15% of gross costs
fees
usually based on negotiated hourly rate
incentives
still relatively new and problematic
usually based on performance goals
agency commissions
media commission system
15% media commission
adjustable commission rates
negotiate to match client budget
sliding scale
markups-production & service
add a percentage markup to costs
17.65% of net = 15% of gross
types of fee systems
fixed fee (retainer)
cost-plus fee
performance fee
hybrid fee & commission
incentives
in theory, a good way to work
get paid based on how well you do, not how much you bill
in practice, difficult to implement
if client makes final decision (instead of agency), how can agency be responsible for final results?
results based on many factors, such as competitive efforts, not just advertising
new business
three primary sources
build existing client’s business
add and sell new IMC services
solicit new accounts
two ongoing problems
“ spec” work
teams “walking” with accounts
“ The critical objective and role of any ad agency is gaining new business.”
beyond 2K10”
advertising agency trends
agency trends
clutter, overload , “overchoice”
increased media options
increasing audience fragmentation
more messages everywhere
doing more with less
economic pressures, “downsizing”
ongoing client budget pressures
managing size
more mergers and mega-agencies
agency trends
managing technology
interactive marketing
e-mail, web sites
improving internal systems
account planning
re-engineering agency organization
improving delivery of imc services
as long as marketers need ideas to build their brands, they’re going to need in conclusion... advertising agencies
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