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Corporate Training

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My thoughts on the training scenario ... in India.

My thoughts on the training scenario ... in India.

Published in: Education, Technology

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  • 1. Training – The Corporate Perspective
  • 2. The Goal … The goal of any training is to enable people who are delivering work to be skilled to a level of proficiency in the work they are delivering, which can bring out the desired level of output, both qualitatively, and quantitatively. Is this happening?
  • 3. What we see today
    • Inadequate skills
    • Skills mismatch
    • Inadequate training
    • Improper perspectives
  • 4. How Training has evolved … Guru-Shishya (took years; holistic, life-learning) Apprentice (took months; thorough in one area) Training (takes days; information dump)
  • 5. What trainees get
    • Information dump
    • Little or no context building
    • No understanding of bigger picture
    • Far less than thorough understanding
  • 6. Training approach
    • Hurried trainings
    • Throw a training at the problem, and the problem will go away
    • Have to spend the budget, so need to do trainings
    • Keyword search in catalogue to identify training needs
  • 7. The Issue … Not much understanding of the business problem. Training requirement Business problem No step before the TNA
  • 8. An Example … A developer is having trouble understanding what the client is saying … Send him to training on Communications Skills. Maybe the problem is that he doesn’t understand the business perspective of the technology?
  • 9. Adding to this … The long tail of training … More and more people need more and more trainings in more and more niches or technologies.  Training professionals need to understand more and more about more and more niches or technologies.
  • 10. Adding to the tail …
    • Too many technologies
    • Distributed workforce
    • Lack of post-training engagement
  • 11. Some solutions …
    • Expertise location as a tool to be available to training professionals
    • Virtual worlds to enable the organization to reach a distributed workforce engaged in different niches
    • Collaboration/web 2.0 tools to enable collaboration, to generate post-training engagement