organizational change

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  • organizational change

    1. 1. Organizational Change and Stress Management
    2. 2. Learning Objectives <ul><li>Describe the forces that stimulate change </li></ul><ul><li>Learn about planned/unplanned changes </li></ul><ul><li>Learn how individuals and organizations resist change </li></ul><ul><li>Discuss overcoming resistance to change </li></ul><ul><li>Describe potential sources of stress </li></ul><ul><li>Learn how individual variables moderate the stress-outcome relationship </li></ul>
    3. 3. Forces For Change Workforce Competition World Politics Technology Social Trends Economic Shocks
    4. 4. Planned and Unplanned Organizational Changes <ul><li>planned Changes </li></ul><ul><li>Changes in products and services </li></ul><ul><li>Changes in administrative systems </li></ul><ul><li>Changes in organizational size or structure </li></ul><ul><li>Introduction of new technologies </li></ul><ul><li>Advances in information processing and communication </li></ul><ul><li>Unplanned Changes </li></ul><ul><li>Changing employee demographics </li></ul><ul><li>Performance gaps </li></ul><ul><li>Governmental regulations </li></ul><ul><li>Economic competition in the global arena </li></ul>Organizational Change
    5. 5. Structure Technology People Structure, Technology, and People as Targets of Organizational Change Organizational Change
    6. 6. Resistance to Change Selective Information Processing Fear of the Unknown Force of Habit Need for Security Economic Factors Individual
    7. 7. Education and Communication Participation Negotiation Facilitation and Support Coercion Manipulation and Cooptation Overcoming Resistance to Change
    8. 8. Action Research Process One: Diagnosis Two: Analysis Three: Feedback Four: Action Five: Evaluation
    9. 9. Organizational Development <ul><li>Respect for people </li></ul><ul><li>Trust and support </li></ul><ul><li>Power equalization </li></ul><ul><li>Confrontation </li></ul><ul><li>Participation </li></ul>
    10. 10. Sources of Innovation Human Resources Structural Variables Organizational Culture
    11. 11. Managing Change: It’s Culture Bound! <ul><li>Is change possible? </li></ul><ul><li>How long will it take? </li></ul><ul><li>Does culture influence resistance? </li></ul><ul><li>Does culture influence implementation? </li></ul><ul><li>Does culture influence idea champions? </li></ul>
    12. 12. Importance Uncertainty What Is Stress? Demands Constraints
    13. 14. A Model of Stress Potential Sources Consequences Environmental Factors Organizational Factors Individual Factors Individual Differences Psychological Symptoms Physiological Symptoms Behavioral Symptoms Experienced Stress
    14. 15. Individual Stress Management Time Management Social Support Relaxation Training Physical Exercise
    15. 16. Organizational Stress Management Organizational Communication Employee Involvement Selection and Placement Job Redesigning Wellness Programs Goal Setting

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