Your Organization Sucks Online - Let's Fix That - Presentation Transcript
Your organization sucks online … Let’s fix that … Justin Hart Atrium Strategies
Anatomy of an online campaign
Challenge: build momentum for a candidate in an underdog race.
Solution : Take advantage of the newfound interest around social networking in politics and get earned media for innovative use of technology.
November 2008 Jan 2009 February 2009 December 2008 > Conservatives form online activist groups like #TCOT in wake of November elections > Ride the wave of Twitter enthusiasm with an online donation engine > Develop TweetforChuck.com Launch with specific goals and targets > Compliment buzz to highlight full new media capabilities > Candidate featured on front page of the WSJ with photo > Won award for use of Twitter in politics
THE RESULT!
Backgrounder
Internet Strategist for Fortune 500 companies
Currently, Director, New Media Chuck DeVore for Senate
Founder MyManMitt.com
CEO of Atrium Strategies
iPhone applications
Invocation – Starting Principles
Focus - Fox and the Hedgehog
Jim Collins – Good to Great
Innovation – Courage to see the future
Clayton Christensen – The Innovator’s Dilemma
Persistence – The Flywheel
Jim Collins – Built to Last
Opportunity and Change
Chris Anderson – The Long Tail
A Methodology
Establish and Refine Vision
Build a Strategy
Identify Tactics
Roadmap Projects
Identify Campaigns
Vision
Why does our organization exist?
What was the impetus behind the launch of your organization?
What does the world look like 10 years down the road?
What is it that you can do that NO ONE ELSE will?
Do you have a mission and vision statement?
Vision: Lighted Candle Society
The Lighted Candle Society is the nationwide community of concerned citizens dedicated to the eradication of pornography.
We envision a society where pornography is widely shunned, spurned and recognized as a threat to society. We foresee a future where serious consequences await those that produce and distribute sexually explicit material.
In pursuit of this vision, the Lighted Candle Society 1) supports civil litigation against those that profit from pornography, 2) finances scientific research to study the effects of pornography and 3) publishes information to help families combat the scourge of pornography.
Your Primal Brand
"the creation story”
"the creed”
"the icons”
"the rituals”
"the pagans”
"the sacred words”
"the leader"
Know your audience
Contributors: “The Core” – This group demands the most attention and respect.
Advocates: “Ground Troops” – the people we call on to sacrifice and take action.
Subscribers: “The Field” – focus here on conversion to higher levels.
Visitors: “Virtual Targets” – Website visitors.
Potential Targets: “The rest” – Who would potentially support your org?.
Online Strategy
What assets do you have in place already?
What assets will you need to make it online?
Define your audiences? Who are they?
What are your online goals?
Plus and Delta
4 Strategic Pillars
Diagnose the Pain: Reflect the deepest pain of your audiences
Differentiate our Claims: Ability to distinguish our message.
Demonstrate the Gain: Tangible and compelling results to our audience.
Deliver: In the end, you must deliver what we promise
Next Steps
Example: Hannah Montana vs. GTA4
Results
Methodology
Based on the Proxicom Process
Methodology defined
Plan – Identify project goals and objectives and create roadmap for meeting them
Define – Clearly understand business and technical requirements
Design – Invent a solution of components to deliver those requirements
Develop – Build and test solution components
Deploy – Install application components and implement processes
Conclude – Hand over project to client team for ongoing support, close project, and celebrate success
Analysis: ATR.org
DELTA
DELTA
Aged website circa 2000
Too many navigation items
Not enough engaging elements to keep people around
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