Unicorns and Other Wild Things
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Slides from my talk "Unicorns and Other Wild Things" at the IA Summit 2013 in Baltimore, MD. ...

Slides from my talk "Unicorns and Other Wild Things" at the IA Summit 2013 in Baltimore, MD.

http://lanyrd.com/2013/iasummit/sccqpm/

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  • 1. Unicorns and other wild things A crash course on thriving in organizations that don’t know what to do with you #changeisstrange alberta soranzo | @albertatrebla IA Summit 2013 – Baltimore, MD Maurice Sendak, Where the Wild Things Are
  • 2. me = INTJ Hello! Illustration: Dan Willisunicorns and other wild things | @albertatrebla | #changeisstrange IA Summit 2013 - Baltimore MD
  • 3. Warm-up The hunt source: mamaslatinas.comunicorns and other wild things | @albertatrebla | #changeisstrange IA Summit 2013 - Baltimore MD
  • 4. #hesaidit When I think about what sort of person I would most like to have on a retainer, I think it would be a boss. A boss who could tell me what to do, because that makes everything easy when you’re working. — A. Warholunicorns and other wild things | @albertatrebla | #changeisstrange IA Summit 2013 - Baltimore MD
  • 5. Check this outunicorns and other wild things | @albertatrebla | #changeisstrange IA Summit 2013 - Baltimore MD
  • 6. Check this outunicorns and other wild things | @albertatrebla | #changeisstrange IA Summit 2013 - Baltimore MD
  • 7. Normal people andler Chris Ch Klyn Lynn Boyde rks, Dan n Jeff Pa H obbs, Jason ini ea Resm Andr Eric Reis Yours Truly sunicorns and other wild things | @albertatrebla | #changeisstrange IA Summit 2013 - Baltimore MD
  • 8. They see us like this Maurice Sendak, Where the Wild Things Areunicorns and other wild things | @albertatrebla | #changeisstrange IA Summit 2013 - Baltimore MD
  • 9. What is it that people want? Richard  Saul  Wurman  —  The  Economists  Ideas  Economy:  Informa;on  2012   source The Economist via youtube.comunicorns and other wild things | @albertatrebla | #changeisstrange IA Summit 2013 - Baltimore MD
  • 10. Round 1 Roadblocks source: angelairvin.comunicorns and other wild things | @albertatrebla | #changeisstrange IA Summit 2013 - Baltimore MD
  • 11. Roadblocks Ignorance Unrealistic expectations Resistanceunicorns and other wild things | @albertatrebla | #changeisstrange IA Summit 2013 - Baltimore MD
  • 12. Roadblock: Ignorance ig·no·rance   /ˈignərəns/ Noun Lack of knowledge or information.unicorns and other wild things | @albertatrebla | #changeisstrange IA Summit 2013 - Baltimore MD
  • 13. Roadblock: Unrealistic Expectations ex·pec·ta·tion   /ˌekspekˈtāSHən/ Noun A belief that someone will or should achieve something.unicorns and other wild things | @albertatrebla | #changeisstrange IA Summit 2013 - Baltimore MD
  • 14. Roadblock: Resistance re·sist·ance   /riˈzistəns/ Noun The refusal to accept or comply with something; the attempt to prevent something by action or argument. source drlynnesherman.comunicorns and other wild things | @albertatrebla | #changeisstrange IA Summit 2013 - Baltimore MD
  • 15. Venn Diagram (gotta have one) FEAR Ignorance Resistance Expectationsunicorns and other wild things | @albertatrebla | #changeisstrange IA Summit 2013 - Baltimore MD
  • 16. Venn Diagram (gotta have one) FEAR Ignorance Expectations Resistanceunicorns and other wild things | @albertatrebla | #changeisstrange IA Summit 2013 - Baltimore MD
  • 17. Fear Office Space (1994) – source virtualstapler.comunicorns and other wild things | @albertatrebla | #changeisstrange IA Summit 2013 - Baltimore MD
  • 18. Fear Office Space (1994) – source virtualstapler.comunicorns and other wild things | @albertatrebla | #changeisstrange IA Summit 2013 - Baltimore MD
  • 19. (New) Armano’s WTF-OMG! based on http://darmano.typepad.com/logic_emotion/2008/12/the-omgwtf-spectrum.htmlunicorns and other wild things | @albertatrebla | #changeisstrange IA Summit 2013 - Baltimore MD
  • 20. Drill sergeant? Think again source wikipedia.orgunicorns and other wild things | @albertatrebla | #changeisstrange IA Summit 2013 - Baltimore MD
  • 21. The “E” word em·pa·thy   /ˈempəTHē/unicorns and other wild things | @albertatrebla | #changeisstrange IA Summit 2013 - Baltimore MD
  • 22. The “E” word em·pa·thy   /ˈempəTHē/ Noun The ability to understand and share the feelings of another.unicorns and other wild things | @albertatrebla | #changeisstrange IA Summit 2013 - Baltimore MD
  • 23. Empathy is a three-way thing Stakeholders You are HERE Colleagues Usersunicorns and other wild things | @albertatrebla | #changeisstrange IA Summit 2013 - Baltimore MD
  • 24. Empathy is a three-way thing Stakeholders You are HERE Colleagues Usersunicorns and other wild things | @albertatrebla | #changeisstrange IA Summit 2013 - Baltimore MD
  • 25. Empathy is a three-way thing Stakeholders You are HERE Colleagues Usersunicorns and other wild things | @albertatrebla | #changeisstrange IA Summit 2013 - Baltimore MD
  • 26. Be a journey companionunicorns and other wild things | @albertatrebla | #changeisstrange IA Summit 2013 - Baltimore MD
  • 27. Round 2 The plan source newlearningcentre.comunicorns and other wild things | @albertatrebla | #changeisstrange IA Summit 2013 - Baltimore MD
  • 28. The plan (you have to have one) Prepare Visualize Communicateunicorns and other wild things | @albertatrebla | #changeisstrange IA Summit 2013 - Baltimore MD
  • 29. Prepare Prepare • Do your homework • Be your own back-up • Offer alternativesunicorns and other wild things | @albertatrebla | #changeisstrange IA Summit 2013 - Baltimore MD
  • 30. The plan (you have to have one) Prepare Visualize Communicateunicorns and other wild things | @albertatrebla | #changeisstrange IA Summit 2013 - Baltimore MD
  • 31. Visualize Visualize • Sketches • Whiteboards • Diagrams • Print-outs • Anything, really. source divergentmba.wordpress.comunicorns and other wild things | @albertatrebla | #changeisstrange IA Summit 2013 - Baltimore MD
  • 32. Visualize source divergentmba.wordpress.comunicorns and other wild things | @albertatrebla | #changeisstrange IA Summit 2013 - Baltimore MD
  • 33. The plan (you have to have one) Prepare Visualize Communicateunicorns and other wild things | @albertatrebla | #changeisstrange IA Summit 2013 - Baltimore MD
  • 34. Remember Visualize? Visualize • Sketches • Whiteboards • Diagrams • Print outs • Anything that will translate what’s in Anything, really. your mind into something that others can relate to.unicorns and other wild things | @albertatrebla | #changeisstrange IA Summit 2013 - Baltimore MD
  • 35. Remember Visualize? Visualize • Sketches • Whiteboards • Diagrams • Print outs • Anything that will translate what’s in Anything, really. your mind into something that others can relate to.unicorns and other wild things | @albertatrebla | #changeisstrange IA Summit 2013 - Baltimore MD
  • 36. Collective understanding Create a collective understanding by building a common vocabulary and sets of shared references.unicorns and other wild things | @albertatrebla | #changeisstrange IA Summit 2013 - Baltimore MD
  • 37. Bonus Round Take a chance source: annamanderson.comunicorns and other wild things | @albertatrebla | #changeisstrange IA Summit 2013 - Baltimore MD
  • 38. Where does it come from? External Earn  respect Get  design  opportuni;es Demonstrate    value source uxmag.com - Kim Bielerunicorns and other wild things | @albertatrebla | #changeisstrange IA Summit 2013 - Baltimore MD
  • 39. Where does it come from? External Internal Earn  respect Create  opportuni;es Get  design  opportuni;es Demonstrate  value Demonstrate    value Earn  respect   Greater  influence,   more  opportuni;es source uxmag.com - Kim Bielerunicorns and other wild things | @albertatrebla | #changeisstrange IA Summit 2013 - Baltimore MD
  • 40. Just do it, alreadyunicorns and other wild things | @albertatrebla | #changeisstrange IA Summit 2013 - Baltimore MD
  • 41. Just do it, alreadyunicorns and other wild things | @albertatrebla | #changeisstrange IA Summit 2013 - Baltimore MD
  • 42. Before I go Let me tell you a secret source: afterpop.tvunicorns and other wild things | @albertatrebla | #changeisstrange IA Summit 2013 - Baltimore MD
  • 43. Yup, I emailed this source blog.okcupid.comunicorns and other wild things | @albertatrebla | #changeisstrange IA Summit 2013 - Baltimore MD
  • 44. and this source blog.okcupid.comunicorns and other wild things | @albertatrebla | #changeisstrange IA Summit 2013 - Baltimore MD
  • 45. and this source blog.okcupid.comunicorns and other wild things | @albertatrebla | #changeisstrange IA Summit 2013 - Baltimore MD
  • 46. and this source blog.okcupid.comunicorns and other wild things | @albertatrebla | #changeisstrange IA Summit 2013 - Baltimore MD
  • 47. and this source blog.okcupid.comunicorns and other wild things | @albertatrebla | #changeisstrange IA Summit 2013 - Baltimore MD
  • 48. #whoissheanyway Thank you! alberta soranzo @albertatrebla albertasoranzo@gmail.comunicorns and other wild things | @albertatrebla | #changeisstrange IA Summit 2013 - Baltimore MD