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Australasian Talent Conference 2013 - Boosting Productivity Through Effective Workforce Planning

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Jenny Hoystead and Tony Wallace present at the 2013 Australasian Talent Conference in Sydney. Jenny and Tony are Senior Associates at Workforce Planning Australia. They presented their frameworks for …

Jenny Hoystead and Tony Wallace present at the 2013 Australasian Talent Conference in Sydney. Jenny and Tony are Senior Associates at Workforce Planning Australia. They presented their frameworks for boosting productivity through effective workforce planning. Find out more about the Australasian Talent Conference at www.atcevent.com

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  • 1. 11.30am – 12.15pm 30 May 2013 Tonyof ATC Events and mayand Jenny Hoysted Wallace not be reproduced or used without attribution © This information is the property
  • 2. Boosting productivity through effective workforce planning Workforce Planning is defined as positioning the right people in the right jobs to deliver organisational capability. It’s about taking the steps today to make sure you have the right people to execute your strategy tomorrow. Strategic workforce planning enables informed decisions about recruiting, talent acquisition, staff development and deployment of resources. This breakout session will provide a case study on how you can boost your organisation’s productivity using effective workforce planning strategies. 2
  • 3. Boosting productivity through effective workforce planning Productivity is simply the ratio of outputs to inputs. Productivity could be increased in one of five ways. Productivity Outputs Inputs Increase () Increase () Decrease () Increase () Increase () No Change Increase () Increase () Increase () Increase () No Change Decrease () Increase () Decrease () Decrease () Each business or organisation will have a motivation or desire to opt for one or more of these cases depending on their strategy and market position. 3
  • 4. Boosting productivity through effective workforce planning Australia was ranked 51 out of 52 in terms of productivity. Is this good enough? Perhaps not. How do we improve? This requires new thinking, and different approaches from all parts of the economy, including: • Government • Unions and Professional Associations • Employers • Employees 4
  • 5. Boosting productivity through effective workforce planning Government • Skills and Education • Industrial Relations • Policy Unions • Workers rights • Conditions, OHS • Advocacy Policy Framework Conditions to Drive Productivity Employees • Provide labour • Provide capacity • Provide knowledge • Consumers Mutual obligations between employers and employees Firms and Employers • Goods and Services • Satisfy consumers • Add Value, Growth • Less Red Tape 5
  • 6. Boosting productivity through effective workforce planning 6
  • 7. Boosting productivity through effective workforce planning 7
  • 8. Boosting productivity through effective workforce planning 8
  • 9. Boosting productivity through effective workforce planning We have clearly entered an economy in which talent is considered a critical and scarce commodity. Enter the world of “data-driven people decision-making.” 9
  • 10. Boosting productivity through effective workforce planning Only a third of companies are integrating workforce planning with business strategy development  Most companies don’t consider workforce planning while developing the business strategy  The majority of high performance organisations conduct workforce gap analysis  Scenario planning is scarce but impactful 10
  • 11. Boosting productivity through effective workforce planning The status of workforce plans by percentage by agency - 36% indicated they had no workforce plan, 37% indicated they were developing a workforce plan, 11% indicated they had workforce plans for part of the agency and 15% indicated they had an agency-wide workforce plan. 11
  • 12. Boosting productivity through effective workforce planning  Almost half (47%) of Australian businesses fail to look one year into the future when considering the workforce needs.  13% consider a two year window  The two biggest human capital challenges expected to hamper business success over the next12 months are:  increasing workplace performance and productivity and  retaining top performers  52% of employers rate their ability to meet workforce challenges as average or poor  54% of Australian businesses spend less than 10% of their strategic planning time on people issues 12
  • 13. Boosting productivity through effective workforce planning  Leaders who are able to balance their people’s needs with their business needs can be a step ahead of the competition in the race for talent.  Often what’s good for employees can also be good for companies.  Common for all generations is a desire for more workplace flexibility.  Employees need to learn to connect and disconnect from work.  Engage in a dialogue with workers and listen.  Workplace flexibility has vast potential to increase engagement and productivity. These themes are common and consistent with the discussions that have occurred at this conference. 13
  • 14. Boosting productivity through effective workforce planning Effective workforce planning requires three conditions it: 1. is continual 2. extends beyond the current business budget cycle 3. must be aligned to the organisational strategy In today’s world organisations must be adaptable to change and shifting demands. Done poorly, workforce planners get lost in the process and drown in data. Well executed, there is people advantage resulting in productivity for the business. 14
  • 15. Boosting productivity through effective workforce planning Workforce Planning is defined as a continual process seeking to align the individual’s and organisation’s needs and priorities to achieve business objectives. Put simply:  Where are you now in relation to your workforce ? (Current state)  Where do you hope to be? (Future state)  How will you get there? ( Workforce Development Action Plan) 15
  • 16. Boosting productivity through effective workforce planning Workforce planning helps organisations to achieve their mission and goals. There are multiple reasons why workforce planning may be needed by an organisation. To:  Address the key priorities and outcomes  Enable flexibility and agility of the workforce  Support emerging issues that arise  Increase productivity 16
  • 17. Boosting productivity through effective workforce planning Our observations are that organisations are at different maturity levels in workforce planning, but no single organisation stands out. Some do operational workforce planning well (e.g. Rostering and resource planning) and some do strategic workforce planning well. Understanding workforce planning processes, including building a value chain, are more important than acquisition of tools. Lessons from one organisation may not necessarily translate to another organisation, particularly if the environment and business sector are different. 17
  • 18. Boosting Productivity through effective Workforce Planning 18
  • 19. Boosting Productivity through effective Workforce Planning Demand (organisational needs) and Supply (talent pool) levers should be used together. Strategic Workforce Decisions • Attraction and Recruitment • Contingent Workforce • T alent Systems • Retention • Succession Planning • Retirement Support Valuing Our People • • • Diversity Equity Fairness Deploying Our People Growing Our People • Internal Placement • Redeployment to Surge Positions • Backfill of Key Roles • Learning and Development • Career Pathways and Management • Building Leaders Technology Organisation Design Finding Our People Holding Our People Workforce Planning informs decisions about recruiting, developing, deploying and retaining people. These aspects must be considered together as opposed to being treated separately. Workforce planning provides this “glue” to create a better system. 19
  • 20. Contact Us: Workforce Planning Australia 55 Swanston Street MELBOURNE VIC 3000 (03) 9206 8000 Jenny Hoysted Tony Wallace Senior Associate Senior Associate 0418 611 573 0427 039 306 jhoysted@workforceplanning.com.au twallace@workforceplanning.com.au http://au.linkedin.com/pub/jenny-hoysted/2b/375/703/ http://au.linkedin.com/pub/tony-wallace/26/30a/540/ © This information is the property of ATC Events and may not be reproduced or used without attribution 20

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