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Increase Sales Improve Operations

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- Learn over 10 Ways to Increase Sales …

- Learn over 10 Ways to Increase Sales
- Learn over 5 Ways to Improve Operations
- Learn How to Track & Analyze Business Results

Published in: Business, Technology

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  • 1. AT Agent Technologies, Inc. Agent Technologies, Inc. Ben Moore Increase Sales Improve Operations Even in an Economic Downturn
  • 2. About Presenter AT Agent Technologies, Inc.
    • Ben Moore
    • Founder and President of Agent Technologies, Inc.
    • (IT Company Founded in 1995)
    • Former Principal and COO of CityWatcher
    • Developer of Agent Based ERP Scheduling System
    • Former General Manager of a MM/year Manufacturing Company
    • Former Procter & Gamble Engineering + IT/Brand
    • Author: The Consumer’s Workshop: the Future of American Manufacturing
  • 3. Webinar Agenda AT Agent Technologies, Inc.
    • Increase Sales – Improve Operations…
    • even in an Economic Downturn
    • Improve Operations
    • Increase Sales
    • Track & Analyze Business Results
    • Questions & Answers
  • 4. The Choice AT Agent Technologies, Inc. CHOOSE NOT TO PARTICIPATE IN THE RECESSION
  • 5. Improve Operations 1/2 AT Agent Technologies, Inc.
    • What is Your Cost of A Sale?
    • - (People Time / Human Effort / Duplication of Effort / Opportunity Costs)
    • - Internet Orders Typically Cost < $ 1/order vs Phone/Fax > $4/Order
    • Document Your Operation Processes and Scrutinize Each Step
    • (We Have Always Done It Like This…. IS NOT ACCEPTIBLE !)
    • Improve Cash
    • - Sell Slow Moving Inventory
    • - Increase Collection Efforts
    • - Cutting Top Expenses
    • - Sale Leaseback
    • - Factoring Receivables
    • - Partner/Investor
  • 6. Improve Operations 2/2 AT Agent Technologies, Inc.
    • Strengthen the Team
    • - Dead Weight Players
    • - Marginal Players
    • - “A” Players
    • Bring In the Consultants
    • - Your Accountant
    • - Your Banker
    • - Your Friends that Own Businesses
    • - Business Coaches/Lean/Six Sigma Consultants
    • - Small Business Administration Centers/Programs
  • 7. Increase Sales (1 of 4) AT Agent Technologies, Inc. # Leads X Conv. Rate = # Customers X # Trans. X Avg Sale = Total Sales Solidify Relationships with Largest Customers Sell More to Existing Customers - What are they planning to buy - Upsell/Cross sell - Special Payment Terms - Service Contracts - Train Your Customers - Increase Prices - Set Minimum Order Amounts
  • 8. Increase Sales (2 of 4) AT Agent Technologies, Inc. # Leads X Conv. Rate = # Customers X # Trans. X Avg Sale = Total Sales New Customers (Prospecting – Presenting – Follow Up) - Are there some customers your competitors can’t service anymore - Commission Only Sales Reps/Manufacturers Reps - Strategic Alliances - Referral Systems (Ask Existing Customers for Referrals) - Step Up Cold Calling Efforts/Telemarketing/Online Seminars - Social Networks (LinkedIn, FastPitch, Plaxo, etc.) - Search Engine Marketing (Pay-Per-Click, etc.) - Newsletter (Contact Tool/Educational Tool) - Public Relations/Press Releases
  • 9. Increase Sales (3 of 4) AT Agent Technologies, Inc. # Leads X Conv. Rate = # Customers X # Trans. X Avg Sale = Total Sales State and Federal Grants/Government - In most states, the company may be eligible for reimbursements of up to $25,000 for small businesses and up to $50,000 for larger businesses.    - Tax incentives are available for companies that are adding employees, building or adding on to an existing structure or have projects that require new equipment investment.  Tax incentives range from $25,000 to millions and can be used immediately or spread out over a period of years - Register to sell to US Government
  • 10. Increase Sales (4 of 4) AT Agent Technologies, Inc. # Leads X Conv. Rate = # Customers X # Trans. X Avg Sale = Total Sales Sales Process - How Are You Generating Leads? - What Ways Can You Generate More Leads? - What is Your Current Conversion Rate? - What is Your Current Sales Cycle? - What Are Your Best Sales Reps Doing & Train Your Other Reps - How Can You Improve The Number of Prospects and Presentations - Can You Streamline Your Sales Process? - Will a Knowledge Application Help Your Sales Process?
  • 11. Track & Analyze AT Agent Technologies, Inc.
    • What You Can Measure ……You Can Control
    • Commit to Tracking and Reviewing Results Periodically
    • Pen and Paper
    • Microsoft Excel
    • Software (Consider Software-as-a-Service)
    X X Application Upgrades X X Application Support X X Training X X Implementation X X X X Annual Subscription X X Software Licenses X X Hardware Maintenance X X Hardware SaaS Traditional SaaS Traditional Cost Subsequent Years Year 1
  • 12. Demo (xRPsystem.com) xRPsystem.com - Online Business Productivity Tool AT Agent Technologies, Inc.
  • 13. The Wrap-Up AT Agent Technologies, Inc.
    • Improving Operations
    • Increasing Sales
    • Tracking & Analyzing Business Results (xRPsystem.com)
    • Questions
    Ben Moore Agent Technologies, Inc. 513.942.9444 [email_address] xRPsystem.com