Almost all (over 99%) of prescriptions are hard copies or faxed from across the hall
Phone occupies the majority of the staff's time
No up-to-date guidelines for patient counseling</li></li></ul><li>Project Overview<br />Provide research, quality analysis, and recommendations to address "meaningful use" in the pharmacy and assist in improving work flow efficiency.<br />Stakeholders<br />The pharmacy and clinics at Lone Star Circle of Care Adult Wellness Center: Lake Aire Location<br />Key Goals<br /><ul><li>Eliminating hard copies and faxes for "internal" prescriptions
Reduce phone call time to less than X% of pharmacy's staff labor.
Providing the pharmacist the most recent medication guidelines for counseling.</li></ul>Key Benefits<br />The pharmacy will be more efficient, reduce costs and provide more service at better quality with the same staffing levels (scalability).<br />Charter Statement<br />
Final Assessment</li></ul>Measures of Success<br />The pharmacy will be provided with a comprehensive, object report and recommendations relating to "meaningful use" and workflow efficiency.<br />Key Assumptions<br /><ul><li>The pharmacy will support and finance the project internally.
QS1 is functional in the pharmacy and NextGen is installed in the clinic.
5 computers with scanners and fax machines.</li></ul>Scope<br /><ul><li>Helping the pharmacy's current system (QS1) interface with the clinic's current EHR (NextGen).
Assist the pharmacy in choosing the appropriate IVR (Integrated Voice Response) system.
Provide recommendations for improving efficiency and workflow.</li></ul>Charter Statement Cont.<br />
Geared towards independent pharmacies and chains
Solves the problem of arbitrary EHRs connecting to arbitrary pharmacies </li></li></ul><li>Preliminary Recommendations<br /><ul><li>Since the pharmacist is currently happy with QS/1, we recommend connecting NextGen and QS/1 using their HL7 e-script add-on modules.
Also, QS/1 offers IVR Systems, so it would be easy to add that module to their current software. This is around $6000-$7000 per site.</li></li></ul><li>Recommendation: Automation<br /><ul><li>Baker's Shelves