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M7 a2 peterson_atalya e
M7 a2 peterson_atalya e
M7 a2 peterson_atalya e
M7 a2 peterson_atalya e
M7 a2 peterson_atalya e
M7 a2 peterson_atalya e
M7 a2 peterson_atalya e
M7 a2 peterson_atalya e
M7 a2 peterson_atalya e
M7 a2 peterson_atalya e
M7 a2 peterson_atalya e
M7 a2 peterson_atalya e
M7 a2 peterson_atalya e
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M7 a2 peterson_atalya e

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  • With special attention to small classes, a friendly environment, and a broad liberal arts foundation, the University encourages significant student-faculty interactions. Delta State provides programs and services which promote intellectual, cultural, ethical, physical, and social development (Delta State University, 2013). From the core disciplines such as arts, humanities, and sciences to unique programs such as commercial aviation and community development, the University is committed to meeting the ever-changing and evolving needs of the students it serves. It sustains quality in those programs by maintaining accreditation of all programs for which an accrediting agency exists.
  • Resume sample help and interview preparation are offered through a downloadable source where individuals can preview standards and cover letter and resume can be edited using Microsoft Word software. Interview resources are shown in the form of several tips that individuals can use to help them when a face to face interview takes place. Career Coaching: Career Center staff will assist students in the decision making process, goal setting, academic planning, and job search execution. This service is provided in a one-on-one setting.“Don’t Cancel Class” Faculty Outreach Program: The Don’t Cancel Class program is designed to aid faculty in class schedule planning and preparation. The program provides a series of career related presentation options designed to assist in preparing students for the world of work. Workshops are scheduled when faculty have to miss class. Virtual Career Center: This technology driven aspect of the Career Services department offers assistance and services when the Career Services department is closed, or if individuals are unable to come in for services. The Virtual Career Service Center offers some of the same services as the traditional Career Services with the exception of: E-Resume Consultations (Resumes can be downloaded and reviewed by Career Services staff member and critiques/ suggestions will be made within a few days) Career Center downloadable workshops (If an individual misses a University workshop, they may download the workshop to view in their own time)What Can I do with My Major section (A convenient site that helps connect majors with careers. This site gives ideas on typical career paths and information on career areas, typical employers, and strategies designed to maximize career opportunities.(Delta State University, 2013)
  • Face to face mock interviews have been what DSU has used to give their patrons the real world experience of a potential job interview. Even though this practice has offered some benefits to individuals, it is a process that needs to be eliminated from the Career Services Department because of the time restraints and the lack of available staff to handle multiple interviews. Because the Career Center only consists of a staff of 4-6 employees, this process takes away from many other ventures, and can be replaced by other technological procedures, that are both cost and time effective. Resume Consultation is another process that needs to be eliminated since the Virtual Career Service Center already offers the same process. A face to face meeting is the only difference in the two processes. A digital critique is sufficient because it offers the same critiques, done by the same staff members for the same process. A face to face resume consultation takes away from time without offering more beneficial help to the individual. Since DSU prides itself on meeting the evolving needs of students, they must keep up with technological advances that their students are embracing daily. All other processes will be changed or combined with new technologies to ensure that these processes are keeping up with the ever evolving change in society from a technological perspective.
  • Automated:Virtual Career Center: (New Process: CSM by Symplicity) The process of the Virtual Career Center is already on the path to keeping up with the technological post-secondary society. Since college individuals generally are in class during the day, and sometimes in the evening, making time for services that the Career Center offers may become hard to do. CSM by Symplicity will be an automated system that will be incorporated alongside the existing Career Center.Don’t Cancel Class Program: (New Process: Autodesk Digital Steam Workshop) Before this process involved individuals attending career sponsored workshops in the absence of their professor on a day of scheduled class. The gap in this plan was that students may gather a quick pamphlet and leave the workshop/career session in a matter of minutes. By bringing in the use of the Autodesk Workshop, students will remain in class and still have the ability to utilize a service through the Career Services Center. It is easy to implement, either as a standalone or integrated into an existing curriculum. And, it can also be used as a supplemental learning tool for outside the classroom (AUTODESK, 2013).This cuts down on time to set up a workshop and money to sponsor events. This tool is a highly visual, innovative way for teacher to connect to their students when they can not be present. This ties in with the DSU’s want for students to be the forefront of education. This automated process also cuts the need to pay a sub or TA to do the job of the lead professor. Face to Face: Workshops:DSU continues to pride itself on being a leader in evolving the needs of students. The institution still bases its roots as a traditional post-secondary establishment. By keeping a face to face process, DSU will ensure that they still stay connected to a diverse group of individuals with different learning/social needs. Alternatives for the digitally connected crowd will be available periodically, Hybrid:Career Fairs:(New Process: eRecruiting)This process will be replaced by the process of eRecruiting. The process has been successfully used by colleges and universities throughout the U.S. Ithaca College uses eRecruiting for the posting of job and internship opportunities. In an average year, over 3,000 jobs and internship opportunities, specifically targeted toward Ithaca College students, are posted to the site (Ithaca College, 2013). This process will replace the old method of only traditional career fairs by incorporating a broader range of jobs that students may search for. Most students attend career fairs to get information on potential jobs. Individuals must still utilize technology to apply for potential employment. Cutting face to face time will allow individuals to get exactly what they need, information. For those that need a personal connection to discuss other potential information, appointments can be made. The new process will include:Students getting an account during their first semesterAccess to the national site that houses thousands of potential jobsAppointment only meetings to discuss detail in depthCareer Coaching: (New Process: Skype Services) Traditionally Career Coaching services were a face to face practice. Since this involved coming in to the Career Services Center, appointment times became a huge factor. With the new Skype Services being made available, students may now set up digital appointments with a Career Services staff member for their Career Coaching session. This model will be utilized alongside the CSM by Symplicity process so staff members may we students profiles prior to sessions for helpful insight. Students must be registered with the Career Services Center before Skype sessions may be made. Face to face appointments will still be available for individuals with computer access.
  • CSM by Simplicity: Enhances how information is shared and processed both within the university and between their students and employers. Core features of the program include:Student/alumni tools-All student information is available at your fingertips. The new system will display counseling appointments, applications, interviews, resume/CV book referrals, and more in a single integrated record. Employer contact CRM-Career focused CRM tools help develop close ties with top employers and recruiters.Candidate interface-Engage students and alumni by providing an attractive interface with easy access to all services. Employee interface-Employer contacts can browse programs and easily request an account with DSU.Customization tools-Every office is unique, and most administrators want to tailor their system’s interface to align with their precise vision.Security and Compliance-Symplicity has maintained the confidentiality and privacy of millions of student records to support full compliance with the Family Education Rights and Privacy Act (FERPA).Link: http://symplicity.com/career_services_manager_csm(Symplicity, 2013)Autodesk Digital Stream Workshop: The Power of Digital STEAM Prepare, engage, and inspire the next generation in your classroom. The Autodesk Digital STEAM Workshop is an innovative, highly visual curriculum that offers a project based learning experience so you can focus on teaching rather than software expertise. The Career Center will not have to focus on difficult software, but instead getting their career centered messages across. This also will be a more creative and new way to showcase material.Link: http://students.autodesk.com/?nd=homeeRecruiting: E-recruitment software and systems are available as standalone applications, product suites and services. A recruitment management system is an integrated product suite or portal that streamlines and automates the processes involved (Rouse. 2012).Skype Services: Skype uses a proprietary Internet telephony (VoIP) network called the Skype protocol. The service allows users to communicate with peers by voice using a microphone, video by using a webcam, and instant messaging over the Internet. Link: http://www.skype.com/en/
  • CSM by Symplicity:Staff will interact with the new system by using this model as a means to store/house all data and information pertaining to the student based on information gathered from the university’s database and students self input. This service will be used as a quick reference guide for staff members to use throughout the entire Career Services process. Students will interact with the new system and process by inputting additional information not given in the university’s database. Personal preferences, job outlook, etc. will be entered into the system for analysis. Autodesk Digital Steam Workshop: Staff will interact with this new process by creating digitally advanced workshops for students to view in the absence of their professors. Students will interact by being able to connect their workshop experience with a new and innovative resource. This will tie Career Services with the everyday classroom experience. eRecruiting: Staff will interact with this new process by being able to link potential careers and jobs with their patrons profiles. This service will take the manual work out of the recruitment process. Students will interact with this process by searching for potential employers and catering their profile to be matched with jobs that are tailored to their needs and wants. Skype Services: Staff will use this new system/process to offer a broader range of their services. Staff will make digital appointments with students, offering a more convenient way to utilize their services. The CSM by Symplicity model will coincide with this process so staff members may access students profiles prior to appointments. Students will be able to access the Career Services Center at their own convenience through digital appointments with staff. Although they would have to register with the Career Service Center before using this service. Students get a personal connection to the staff using a digital convenience.
  • CSM by Symplicity: Symplicity does not review job postings or other information posted by users of the system. Site users are urged to validate information such as job postings and use caution and common sense when applying and relying on such data (Symplicity, 2013). This poses a potential threat to a consumers information, which if abused, may lead to violations of the FERPA in safeguarding info. Autodesk Digital Steam Workshop: Because Autodesk Digital Steam Workshop using graphic designs and custom made models, copyright and trademark issues may come up. The information and materials made available through the Site, including the Software, are and shall remain the property of Autodesk, its subsidiaries, affiliates, licensors and/or suppliers, and are protected by copyright, trademark, patent, and/or other proprietary rights and laws (Autodesk, 2013). The Career Center must be not pass off creations done by staff members as their own. This violates Autodesk’s copyright policies. eRecruiting:Candidates are available for all recruiters and also the information that an individual applied for a certain position can be found. E-Recruiting cannot control the access of candidate and application information based on recruiters from each entity. This puts personal information at risk for potential hackers to misuse confidential material. Skype Services: Skype uses a closed source program, which offers no way of verifying security. This causes a problem with encryption. Encryption is used in credit card transactions, etc. with various services offered through Skype. If consumers in the Career Center give important information, it is possible that because of the flaws in encryption, there can be violations of the FERPA. This may lead to suspension, termination, or possible prosecution if the wrong information is leaked.
  • CSM by Symplicity: Whether you are a relatively small or large office, CSM aligns with the preferences of each career services office by providing a wide range of features and price points. Customers may license the Modular Edition™, which is available for those seeking to pick and choose specific features with varying costs, or the Full Edition™ that offers a full suite of comprehensive tools for an unlimited user base (Symplicity, 2013). Other services include Modular Plug-ins that start at $500-$1500. Autodesk Digital Steam Workshop: For a complete list of prices visit: http://store.autodesk.com/store/adskus/Content/pbPage.allProductsLandingeRecruiting: These expenses are also referred to as sourcing costs and include advertising, agency and search fees as well as the costs associated with Internet postings.Skype Services: The services offered by Skype that Delta State University will used will be completely free. Only video calls will be made, so this service will be of no charge.
  • Transcript

    • 1. COURSE PROJECT ASSIGNMENT 2:STUDENT SERVICES OFTHEFUTURE: FINAL SUBMISSIONAtalya PetersonThe Impact ofTechnology & Its Applications in Student Services | E6504 R01Dr. P. RatcliffeArgosy UniversityJune 26, 2013
    • 2. Outline/Overview• Institution Overview• Mission, organizational culture, the staff, and students• Career Services• Processes that will be replaced• How processes will be handled• New Hardware/Software• How Staff and Students will Interact with New Processes• Relevant Security, Legal, Ethical, or Safety Issues• Proposed Budget• References
    • 3. Delta State UniversityLocation: Cleveland, MSMission: Emphasis is placed on excellence in instruction, followed by service andresearch, in the creation of a community of scholars (Delta State University, 2013).OrganizationalCulture: Students from different cultural, socioeconomic, and ethnicbackgrounds will develop the ability to respect and evaluate the thoughts of others; todevelop, assess, and express their own thoughts effectively; and to use the techniquesof research and performance associated with their disciplines (Delta State University).Culture/Staff/Students: 4,000+ students representing all of the states and more than20 countries, 50+ majors, 100+ organizationsAcknowledging its beginnings as a teacher’s college, the University sustains excellencein teacher education while continuing to expand offerings in traditional as well asunique programs of study.
    • 4. Career Services at DSU• Career Services at Delta State University offers various forms ofservices to help students, as well as faculty, staff, and alumni.• Career Services Mission: “ContinueYour Journey”• Career Services OfferThe Following:• Resume Consultation• Mock Interviews• Career Fairs• Career Coaching• Workshops• Don’t Cancel Class Program• Virtual Career Center(Delta State University, 2013)
    • 5. Process that will be replaced in the new system:Since several of the current systems set into place at DSU’s Career Service Center do notfully incorporate current technologies or may be out an out of date practice, certainprocesses will be replaced in the new system.These new systems will align with the vision ofthe university for its students.These processes to be eliminated include:• Mock interviews• Resume ConsultationProcesses that will not be eliminated, but combined with other processes include:• Virtual Career Service Center• Don’tCancel Class Program• Workshops• Career CoachingSeveral new and innovative systems will also be included in the improved Career ServicesCenter.
    • 6. How Processes will be Handled•Automated :• Virtual Career Center•Don’t Cancel Class Program (New process includesAutodesk Digital STEAM Workshop)•Face to Face:•Workshops•Hybrid:•Career Fairs (New process includes eRecruiting)•Career Coaching
    • 7. New Hardware/Software for System Processes•CSM by Symplicity•Autodesk Digital SteamWorkshop•eRecruiting•Skype Services
    • 8. Example of eRecruiting(click next slide for video)
    • 9. How Staff and StudentsWill Interact w/ New Systemsand ProcessesCSM by SymplicityStaff:• Processes allinformation throughsystem• Quick guide for allinfo relating tostudent/staffStudents: Input infoneeded by CareerServices for help• Review profiles andinfo input by staffAutodesk WorkshopStaff:• CreateWorkshopsconnected toprofessor’s individualneeds with CareerServicesStudents:• Use as credit towardsassignments whenprofessors miss class.• Make connectionwith Career ServiceseRecruitingStaff:• Link potential posting(jobs) with patronsprofilesStudents:• Access hundreds ofjobs• Use students profileto cater specificsabout job searchprofilesSkype ServicesStaff• Utilize Skype Servicesto make digitalappointments• Use the CSM bySymplicity model toaccess profiles priorto online meetingStudents:• Private sessions• One on one feelwithout leaving home
    • 10. Relevant Security, Legal, Ethical, or Safety IssuesCSM by Symplicity:•Security issues with personal information to specific partiesAutodeskWorkshop:•Trademark and Copyright InfringementeRecruiting:•Data SecuritySkype Services:•Call initiation can be monitored by unauthorized parties• Problems with security authorization/encryption
    • 11. Proposed Budget for New ProcessesCSM by Symplicity:• BASELINE FUNCTIONALITY - $1500 for one named administrative account, $2000 for twoconcurrent named admin accounts, or $3000 annually for up to eight concurrent named adminaccounts.• SYSTEM IMPLEMENTATION - $500-$1500 one-timeAutodesk Digital SteamWorkshop:• Free (Staff can utilize the free services unless they would like to purchase a more advancedversion. Prices vary from $1200-12,000)eRecruiting:• Depending on what type of service the institution gets, the cost may either be one flat rate or apercentage based on the number of individuals placed.Skype Services:• Free
    • 12. Delta State University
    • 13. References• Autodesk. (2013). Autodesk Digital STEAM Workshop. Retrieved fromhttp://students.autodesk.com/?nd=digital_steam• Delta State University. (2013). Mission. Retrieved fromhttp://www.deltastate.edu/pages/4465.asp#mission• Delta State University. (2013). Career Services. Retrieved fromhttp://www.deltastate.edu/pages/752.asp• Delta State University. (2013). Services Offered. Retrieved fromhttp://www.deltastate.edu/pages/2439.asp• Ithaca College. (2013). iCareers - Find Jobs, Internships & Online Resources.Retrieved from http://www.ithaca.edu/sacl/careers/resources/• Rouse, M. (2012). eRecruiting. Retrieved fromhttp://searchfinancialapplications.techtarget.com/definition/e-recruiting• Symplicity. (2013). Career Services Manager. Retrieved fromhttp://symplicity.com/career_services_manager_csm• Simplicity. (2013). Pricing. Retrieved fromhttp://symplicity.com/career_services_manager_csm

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