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eGovernment for Citizen: Leveraging Open SOA Standards and Interoperability Frameworks

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  • 1. eGovernment for Citizen : Leveraging Open SOA Standards and Interoperability Frameworks Adomas Svirskas 1 , Andrew Robinson 2 , Jelena Isačenkova 1 , 1 Institut Eurécom, Sophia-Antipolis, France 2 R4eGov project, University of Leeds, hon Consul for France, UK OASIS Symposium, e-Government Workshop, May 1 st 2008, Santa Clara, USA
  • 2. Agenda
    • General business context of the R4eGov project
    • Challenges,Technical Context
    • Conceptual model and proposed solution
    • Some BHAGs
  • 3. In a Nutshell
    • The business context
      • EU IST FP6 project R4eGov – www.r4egov.eu
      • Collaboration among 27 EU member states governments
    • The main issues
      • On-demand Interoperability
      • Privacy, Security and Trust
    • The technology context
      • SOA and Web 2.0 based solutions…
      • Web Services, Grid & Rich Internet Applications…
    • Proposed approach
      • Lightweight standards-based interoperability framework with emphasis on basic enforceable security
  • 4. The Business Context
    • EU IST FP6 project R4eGov – www.r4egov.eu
    • Government agencies of the 27 EU Member States need to be able to e-collaborate
    • The agencies are very independent, autonomous and protective of their data
    • Growing number of regulations are in effect
    • The equilibrium between individual interests and common goals needs to be found and procedures put in place accordingly
  • 5. R4eGov Challenges
    • Towards “ e-Admininstration in the large “
    • The challenge is to facilitate the swift and secure exchange of information among public administrations wherever they happen to be and wherever citizens wish to access them
    • This requires some tools to enable the agencies and public service professionals to “talk to each other” in compliance with the law, securely and meet data protection rules
  • 6. Citizen-centricity : how to measure success of R4eGov?
    • No citizen left behind, if no professional left behind
    • Helping shape and train tomorrow’s competent authorities with a European skillset
    • Evaluating what their real needs are
    • Alliance of:
      • technical tools
      • new skills
      • leadership,
      • change management
      • awareness of tomorrow’s needs today
  • 7. From project vision to project results to European vision
    • The results accelerate the realisation of the vision
    • Provided they are communicated to key stakeholders who trial, adapt, and implement
    • As part of a journey which goes beyond i2010
    • To the i2015 vision and i2020 vision led by France and Sweden respectively
    • i2010 is the EU policy framework for the information society and media. It promotes the positive contribution that information and communication technologies (ICT) can make to the economy, society and personal quality of life.
  • 8. So that tomorrow…
    • The national court of justice in country A
    • The consular office in country B
    • The local health authority in country C
    • The national fraud office in country D
    • The university in city E
    • have ICT tools providing usable security for cross-border transactions for the mobile EU citizen
  • 9. Example: The Hague Programme Vision
    • The Principle of Availability
      • Throughout the Union, a law enforcement officer in one Member State who needs information in order to perform his duties can obtain this from another Member State and
      • The law enforcement agency in the other Member State which holds this information will make it available for the stated purpose
      • The Hague programme is a five-year programme for closer co-operation in justice and home affairs at EU level from 2005 to 2010
  • 10. Example: Europol-Eurojust Case Study
  • 11. Interoperability Challenges & Solutions
    • The goal: to create value-added knowledge
    • The context and challenges:
      • A number of agencies
      • A number of countries
      • A number (large) of processes
      • A number (huge) of data types and formats
      • A number (vast) of messages to exchange
      • A number of other important issues…
    • A solution:
      • SOA approach, naturally
      • Event-based infrastructure for integration
      • Web services and Enterprise Service Bus (ESB)
  • 12. Collaboration Pattern Variations
    • Rigid workflows to automate repeatable procedures, eliminate unnecessary human work and mistakes
    • Ad-hoc creative information manipulation, collective knowledge creation – towards Enterprise (Government) Social Computing
    • Collecting, Publishing, Tagging – towards Enterprise (Government) Mash-ups
  • 13. The Technical Context
    • Proliferation of Service Oriented Architecture (SOA) solutions
      • Data as (composite) services
      • Data services aggregated from different sources on-demand (mash-ups)
    • Social factors of ICT usage
      • Data is easier to obtain and harder to protect
      • Technical innovations come (and go) fast
      • People use the ICT tools less responsibly , as toys
    • Collaborative interactions occur in this context
  • 14. A Solution of the Last Century…
  • 15. The Basic Solution
    • The above solution is reasonable and can, with some effort, be put into place
    • Not so much innovation
    • The R4eGov project bacically met the bacic objectives
    • It is a research project, supposed to look into tomorrow and, with some luck beyond
    • So…
  • 16. Beyond Tomorrow
    • The Public has security and trust in ICT-enabled cross-border transactions by the public sector, especially for “life events”
    • The Professionals have the skills, confidence and foresight to deliver these services
    • The Project has left results which endure , long after the project is forgotten
  • 17. Some BHAGs
    • Google: Renewable Energy Cheaper than Coal.
    • Boeing : Bet the pot on the B-17, 707 and 747.
    • IBM : Commit to a $5 billion gamble on the 360; meet the emerging need of our customers.
    • Ford : "Democratize the automobile”.
    • Sony : Change the worldwide image of Japanese products as poor quality; create a pocketable transistor radio.
    • R4eGov : Well informed & served citizen is a happier citizen. Let’s make them happier.
  • 18. Let’s have it Mashed-up!
  • 19. Enterprise/Government Mash-ups
    • Some say it’s just a toy…
      • And it’s insecure
      • And it’s chaos
      • And it’s not gonna work
      • And it’s against the law
    • Others say (and do) some other things
      • Serious agencies (e.g. US DoD) starts using Web 2.0
      • Industry (big names such as IBM) starts embracing it
      • Open source starts supporting it
    • “ The ideal mashup developer is no developer at all .“ Bob Gurley , Web 2.0 Expo in San Francisco
  • 20. Public Usage Example Will I and my car be safe near my hotel?
  • 21. Public Usage Example
  • 22. Example: From Government to Public
    • CrimeReports.com is provided by company called Public Engines.
    • Public Engines provides Web-based Software as a Service (SaaS) products to help government agencies manage and control the sharing of data directly with local communities
    • Public Engines provides a simple, affordable, effective solution for communicating directly with community members within minutes via the Internet and email
  • 23. Professional Desktop Usage Example StrikeIron SOA Express™ for Excel "Bringing SOA to the Desktop"
  • 24. Enabling Technology Example StrikeIron IronCloud™ Managed Infrastructure for your Data as a Service http://www.strikeiron.com/tools/WSPlatform.aspx
  • 25. Some Interoperability Requirements
    • For the above to happen we need:
      • Standards-based (IETF, W3C, OASIS)
      • Simple & Lightweight – not only for rocket scientists
      • Flexible – usable in great variety of environments
      • Easily configurable (no need for 50 in-house developers)
  • 26. Standardisation Objectives
    • R4eGov is committed to the adoption of open standards, and intends to build upon and/or extend interoperability specifications where possible
      • ensure that R4eGov framework uses relevant standards and interoperability guidelines
      • ensure that R4eGov results contribute to the future developments of standards in relevant areas
    • Why standardisation matters:
      • way to promote and achieve interoperability between technologies across different organizations and vendors
      • interoperability is a key requirement in today’s multi-vendor market ( need balance between agreed functionality, competitive advantage, and need for interoperability )
      • standardisation is an important part of successful exploitation
  • 27. Credits
    • R4eGov project partners, in particular:
      • Cédric Hébert & Henrik Plate, SAP Labs France
      • Abdelkrim Boujraf, Unisys Belgium
      • Prof. Juliet Lodge, University of Leeds, UK
      • Filippo Angelucci, Europol
  • 28.
    • Thank you!
    • www.r4egov.eu
    • adomas.svirskas@eurecom.fr, adomas@svirskas.com
    • andrewhrobinson@hotmail.com, frenchconsul2@frenchbusinesscouncil.co.uk
    • [email_address]