Public Sector Banks 21 Banks in this categories Few associate banks also termed as PSB like SBBJ State Bank of India is market leader SBI style of performance appraisal system has set benchmark for rest PSB’s.
Allahabad BankIt has introduced a PAS that aims in helping officers to: Identify their strengths and weaknesses Encourage improvement of performance on the job.Indian Overseas BankIt has a PAS in which branch manager gives selfappraisal on basis of: Business growth Customer service Internal administration Training requirements
Union Bank of IndiaIt has a PAS in which the reporting officer is required toassess each of his appraise officers on basis of : Technical skills Human skills Conceptual skills All these are defined for different categories of roles and the assessment has to be made on five-point scalePunjab National BankIt has a PAS which primarily contains A development–oriented appraisal form Ten different formats available for ten different categories of employees
Bank of BarodaEmployee performance management system A new Performance Management system has been formulated and implemented for all officers w.e.f. 2009-10 onwards. The new system enables a holistic approach to the issue of managing performance a Does not limit to only an appraisal. It starts from performance planning and Goal-setting and takes it forward into performance review discussions, feedback and development. The new system is business-linked, highly objective and fully transparent, with individuals owning and managing their own performance themselves
State Bank of India When ? Performance Appraisal is done yearly By Whom ? Immediate Supervisor generally Branch Manager How? Organization give each employee ratings on scale of 100 for few predefined aspects Fixed Increments Once a year for un-educated Twice a year for educated
State Bank of India Contd..Aspects on which an Employee is rated are: Behavior Assistance and Implementation of Guidelines Critical Performances Work Analysis Responsibility and Risk Taking Self Improvement and skills Sincerity Integrity Discipline Attendance Punctuality
State Bank of India Contd..Aspects on which an Employee is rated are: Commitment Customer feedback“There is no demotion in SBI but the employee may not be given any additional benefits if he does not meet the expectations of the top management by his performance ”
State Bank of India Contd..o To conclude, the current Performance Appraisal process in SBI uses a combination of traditional and modern methods which includes Straight ranking method Essay appraisal method Confidential reporting Critical incidents method Assessment centers Behaviorally anchored rating scales Human resources accounting method 360 degree performance appraisal method.o For promotion purpose, the performance appraisal letter for the past four years is referred from which the 3 best appraisals are chosen
Major Drawbacks in PSBo Most of the performance appraisal system are annually conducted which are historic in nature and documents the past events.o Study of the format of annual appraisal of many of the PSBs reveal that they are basically uniform in character with emphasis in historical events and little or no importance for future growth.o In comparison with the new generation banks and progressive organizations, the appraisal system in PSBs, thus, is basically dysfunctional.