Your SlideShare is downloading. ×
Quality vs prestige
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×
Saving this for later? Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime – even offline.
Text the download link to your phone
Standard text messaging rates apply

Quality vs prestige

771

Published on

Published in: Technology, Business
1 Comment
0 Likes
Statistics
Notes
  • Be the first to like this

No Downloads
Views
Total Views
771
On Slideshare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
39
Comments
1
Likes
0
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide

Transcript

  • 1. QUALITY vs PRESTIGE
    • Standar Internasional Rumah Sakit
    http://kisahmayang.com
  • 2. designing quality service in hospital is like making cookies you have all the ingredients you just need the right cookie cutter to shape the dough
  • 3. so what are the “cookie cutter” shaping hospital to make the right cookie? the patient safety cookie the patient safety cookie
  • 4. International Patient Safety Goals Patient Safety Goals
    • IDENTIFY PATIENT CORRECTLY
    • IMPROVE EFFECTIVE COMMUNICATION
    • IMPROVE SAFETY OF HIGH ALERT MEDICATION
    • ENSURE CORRECT SITE, CORRECT PROCEDURE, CORRECT PATIENTS SURGERY
    • REDUCE RISK OF HEALTHCARE- ASSOCIATED INFECTION
    • REDUCE RISK OF PATIENT HARM RESULTING FROM FALL
  • 5. Access to Care and Continuity of Care and Continuity of Care direction sign languange
  • 6. Patient and Family Rights right to self determination
  • 7. Assessment of Patients identification vulnerable patients
  • 8. Care of Patients end of life care plan of care
  • 9. Anesthesia and Surgical Care site marking time out wrong wrong correct
  • 10. Medication Management and Use high alert medication LASA
  • 11. Patients and Family Education
  • 12. Quality and Patient Safety programs, measurements
  • 13. Prevention and Control of Infection Control of Infection universal precaution needle stick injury
  • 14. Governance, Leadership and Direction Leadership and Direction policy on policy
  • 15. Facility Management and Safety disaster plan training
  • 16. Staff Qualification and Education competency skill development
  • 17. Management of Communication and Information information flow
  • 18. H IPSG ACC PFR AOP COP ASC MMU PFE QPS FMS PCI SQE MCI GLD 14 FACTORS THAT SHAPED HOSPITAL’S QUALITY 14 CHAPTERS IN JCI MANUAL BOOK 4TH EDITION 2011
  • 19. prestige is bonus to resilient effort aiming the best quality
  • 20. thank you

×