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Introduction <ul><li>Clarity TM  O&M Managed Services </li></ul><ul><li>In-Depth Clarity TM  Consulting </li></ul><ul><li>...
Clarity TM  O&M Managed Services <ul><li>Government and commercial O&M services </li></ul><ul><li>Maximize Clarity TM  inv...
In-Depth Clarity TM  Functional Consulting <ul><li>Over five years of Clarity TM  experience </li></ul><ul><li>From implem...
Clarity TM  Accelerated Upgrade Services <ul><li>Delivers on-time and on-budget </li></ul><ul><li>Mature proven and predic...
Clarity TM  Enterprise Reporting and  Interface Development <ul><li>Excellent understanding of EBS: </li></ul><ul><ul><ul>...
Advanced Software Systems, Inc. <ul><li>Global Provider for IT Solutions & Services </li></ul><ul><li>SEI-CMMI Level 3 Ass...
Contact Information Advanced Software Systems, Inc. Corporate Headquarters 22866 Shaw Road Sterling, VA 20166 Phone: 703-2...
Table of Contents <ul><li>Introduction </li></ul><ul><li>Clarity O&M Managed Services </li></ul><ul><li>Clarity End-User S...
Clarity TM  End-User Services <ul><li>Research and Resolve General End User Issues </li></ul><ul><ul><li>Answer End Users ...
Clarity TM  Systems  Administrator Services <ul><li>Data Cleansing Facilitation, Data Cleansing </li></ul><ul><li>Housekee...
Clarity TM  Technical Services <ul><li>Incident Lifecycle Management </li></ul><ul><ul><li>Capture, Track, Resolve & Relea...
Clarity TM  Output and Interface Management Services <ul><li>Define Interface, Output, and Reporting Requirements </li></u...
Lower Cost of Ownership <ul><li>Customer has Access to Visible and Hidden Costs </li></ul><ul><li>Standardize Tools </li><...
Customer Control <ul><li>Develop In-House Talent </li></ul><ul><li>Develop Process Assets </li></ul><ul><li>Favorable Cont...
Flexibility and Scalability <ul><li>Partner-Centric Approach to the Engagement </li></ul><ul><li>Pool of Qualified Resourc...
Predictable Budgeting <ul><li>Fixed Price Engagement Model </li></ul><ul><li>Predictable Operational and Maintenance Cost ...
Project and Process Management <ul><li>Project managed within CMMI L3 framework </li></ul><ul><li>Project managed within P...
Feasibility Study <ul><li>CA certified Clarity functional consultants </li></ul><ul><li>Consulting experience across busin...
Creating Business Case for Organizations <ul><li>Engage with CXO or PMO Director to define business case for PPM implement...
Implementation Enhancements <ul><li>Broaden the implementation of Clarity </li></ul><ul><li>On-board additional business u...
Define Interface and Reporting Requirements <ul><li>Define interface requirements to other business units </li></ul><ul><l...
Mature Proven and Predictable Process <ul><li>Matured and proven process </li></ul><ul><li>Low risk and high success rate ...
Three-Step 7-to-8 Week Upgrade Process <ul><li>Initial Pass </li></ul><ul><ul><li>Performed on the Development or Sandbox ...
Initial Pass <ul><li>Initial Pass </li></ul><ul><ul><li>Prepare upgrade environment </li></ul></ul><ul><ul><li>Perform pre...
Mock Move to Production <ul><li>Mock Move To Production (MMTP) </li></ul><ul><ul><li>Perform practice upgrade passes and a...
Move to Production Process <ul><li>Move to Production (MTP) </li></ul><ul><ul><li>Confirm and communicate date and time fo...
Excellent Understanding of Enterprise Business Systems  <ul><li>Over 16 years experience of delivering business solutions ...
Develop Efficient and Scalable Interfaces  <ul><li>Use Industry standard tools and techniques to develop and deploy interf...
Custom Report Development  <ul><li>Facilitate requirements for custom reporting needs </li></ul><ul><li>Develop, Test and ...
Global Provider for IT  Solutions & Services  <ul><li>Global information technology (IT) services company </li></ul><ul><l...
SEI-CMMI Level 3 Assessed  <ul><li>Software Engineering Institute (SEI) Capability Maturity Model Integration (CMMI) Level...
Partner Approach to Servicing Customers  <ul><li>Understanding your business requirements </li></ul><ul><li>Architecting s...
Government & Commercial Customers  <ul><li>Federal Government such as: </li></ul><ul><ul><ul><li>SEC, NIH, USDA, NTIA </li...
Mature Outsourcing and Managed Services  <ul><li>Outsourcing experience since 1993 </li></ul><ul><li>Access to talented re...
Growing Worldwide Clarity TM  Practice  <ul><li>Some of our Clarity TM  customers: </li></ul><ul><ul><ul><li>CareFirst Blu...
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ASSYST : The One Point Source for Clarity PPM Services

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ASSYST : The One Point Source for Clarity PPM Services

ASSYST has an established Clarity practice lead by a team of Clarity trained and certified professionals helping organizations put in place a robust IT governance that brings greater visibility, transparency, accountability and measurement into IT initiatives, thereby improving project management and reducing total cost of ownership.

Our end-to-end Clarity service includes, in-depth Clarity Functional Consulting, accelerated Clarity Upgrade Services, Operation & Maintenance of existing Clarity implementations, and Clarity Enterprise Integration and Reports & Interface Development.

ASSYST’s Clarity offerings provides a measurable benefit to our clients resulting in increased productivity, faster completion of IT initiatives, reduced risk of failure and lower workload for in-house teams. Our onsite-offsite service delivery model brings in great benefits to clients by offering them the best of both worlds – cost reduction and value addition.

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Transcript of "ASSYST : The One Point Source for Clarity PPM Services"

  1. 2. Introduction <ul><li>Clarity TM O&M Managed Services </li></ul><ul><li>In-Depth Clarity TM Consulting </li></ul><ul><li>Clarity TM Accelerated Upgrade Services </li></ul><ul><li>Clarity TM Enterprise Reporting & Interface Development </li></ul><ul><li>Advanced Software Systems, Inc. (A SSYST ) </li></ul>Portfolio Management with Clarity TM
  2. 3. Clarity TM O&M Managed Services <ul><li>Government and commercial O&M services </li></ul><ul><li>Maximize Clarity TM investment </li></ul><ul><ul><ul><li>Risk mitigation and avoidance </li></ul></ul></ul><ul><ul><ul><li>Efficient utilization of project resources </li></ul></ul></ul><ul><ul><ul><li>Large-scale investment and project management performance monitoring </li></ul></ul></ul><ul><li>A SSYST PPM Center of Excellence </li></ul><ul><ul><ul><li>Provide 24x7 customer service </li></ul></ul></ul><ul><ul><ul><li>CA certified Clarity TM resources </li></ul></ul></ul><ul><li>Clarity TM hosted services </li></ul>O&M Services and Benefits Model O&M Services and Benefits Model
  3. 4. In-Depth Clarity TM Functional Consulting <ul><li>Over five years of Clarity TM experience </li></ul><ul><li>From implementation throughout life cycle </li></ul><ul><li>Gap analysis and scope implementation </li></ul><ul><li>A SSYST provides: </li></ul><ul><ul><ul><li>Feasibility study </li></ul></ul></ul><ul><ul><ul><li>Create organizational business case </li></ul></ul></ul><ul><ul><ul><li>Implementation enhancements </li></ul></ul></ul><ul><ul><ul><li>Define interface and reporting requirements </li></ul></ul></ul>Extensive Clarity TM Experience
  4. 5. Clarity TM Accelerated Upgrade Services <ul><li>Delivers on-time and on-budget </li></ul><ul><li>Mature proven and predictable process </li></ul><ul><li>7-to-8 week three-step upgrade process: </li></ul><ul><ul><li>Initial Pass </li></ul></ul><ul><ul><li>Mock Move to Production (MMTP) </li></ul></ul><ul><ul><li>Move to Production (MTP) </li></ul></ul>Over 15 years of COTS Product Implementation
  5. 6. Clarity TM Enterprise Reporting and Interface Development <ul><li>Excellent understanding of EBS: </li></ul><ul><ul><ul><li>Functionality </li></ul></ul></ul><ul><ul><ul><li>Architecture </li></ul></ul></ul><ul><ul><ul><li>Data interface needs </li></ul></ul></ul><ul><li>Develop efficient and scalable interfaces between Clarity TM and: </li></ul><ul><ul><ul><li>Human Capital Management </li></ul></ul></ul><ul><ul><ul><li>Financials </li></ul></ul></ul><ul><ul><ul><li>Budgeting </li></ul></ul></ul><ul><li>Custom report development </li></ul>Enterprise Business Systems (EBS) Experience
  6. 7. Advanced Software Systems, Inc. <ul><li>Global Provider for IT Solutions & Services </li></ul><ul><li>SEI-CMMI Level 3 Assessed </li></ul><ul><li>Partner Approach to Servicing Customers </li></ul><ul><li>Government & Commercial Customers </li></ul><ul><li>Mature Outsourcing and Managed Services </li></ul><ul><li>Growing Worldwide Clarity TM Practice </li></ul>The One Point Source
  7. 8. Contact Information Advanced Software Systems, Inc. Corporate Headquarters 22866 Shaw Road Sterling, VA 20166 Phone: 703-230-3100 Fax: 703-230-0640 www.assyst.net New Jersey: 379 Thornall St, 2nd Floor Edison, NJ 08837 Tel: 732-283-7009 California: 19925 Stevens Creek Blvd. Cupertino, CA 95014 Phone: 408-725-7104 Assyst International Pvt. Ltd. II-138, Thaikkattukara P.O. Muttom, Aluva - 683 106 Kochi, India Phone: +91-484-2628803/06/09 Fax: +91-484-2628986 Contact the Office Nearest You www2.assyst.net/portfolio-management
  8. 9. Table of Contents <ul><li>Introduction </li></ul><ul><li>Clarity O&M Managed Services </li></ul><ul><li>Clarity End-User Services </li></ul><ul><li>Clarity Systems Administrator Services </li></ul><ul><li>Clarity Technical Services </li></ul><ul><li>Clarity Output and Interface Management Services </li></ul><ul><li>Lower Cost of Ownership </li></ul><ul><li>Customer Control </li></ul><ul><li>Flexibility and Scalability </li></ul><ul><li>Predictable Budgeting </li></ul><ul><li>Project and Process Management </li></ul><ul><li>In-Depth Clarity Functional Consulting </li></ul><ul><li>Feasibility Study </li></ul><ul><li>Creating Business Case of Organization </li></ul><ul><li>Implementation Enhancements </li></ul><ul><li>Define Interface Reporting Requirements </li></ul>Clarity Accelerated Upgrade Services Mature Proven and Predictable Process Three-Step 7-to-8 Week Upgrade Process Initial Pass Mock Move to Production Move to Production Enterprise Reporting & Interface Development Excellent Understanding of EBS Develop Efficient and Scalable Interfaces Custom Report Development Advanced Software Systems, Inc. Global Provider for IT Solutions and Services SEI-CMMI Level 3 Assessed Partner Approach to Servicing Customers Government and Commercial Customers Mature Outsourcing and Managed Services Growing Worldwide Clarity Practice Contact Information
  9. 10. Clarity TM End-User Services <ul><li>Research and Resolve General End User Issues </li></ul><ul><ul><li>Answer End Users Phone Calls </li></ul></ul><ul><ul><li>Collect and Document Incident Details </li></ul></ul><ul><ul><li>Prioritize and Provide Status of Incidents </li></ul></ul><ul><ul><li>Provide Basic End User Training </li></ul></ul><ul><ul><li>Troubleshoot Application Access Issues </li></ul></ul><ul><ul><li>Reset Passwords as Requested </li></ul></ul><ul><ul><li>Unlock Accounts as Required </li></ul></ul><ul><ul><li>Add, Change, Remove Access Rights </li></ul></ul>O&M Services and Benefits Model
  10. 11. Clarity TM Systems Administrator Services <ul><li>Data Cleansing Facilitation, Data Cleansing </li></ul><ul><li>Housekeeping and Non-code Performance Tuning </li></ul><ul><li>Assessing Impact of Application Changes </li></ul><ul><li>Testing of Application Changes/Minor Upgrades </li></ul><ul><li>Installation of Hot Fixes and Service Packs </li></ul>O&M Services and Benefits Model <ul><li>Clarity Fix Pack Testing </li></ul><ul><li>Implementation of Minor Configuration or UI Changes </li></ul><ul><li>Assessment of New Minor Versions, Fix Packs, Patches </li></ul><ul><li>Analyze Portlet Performance and/or Data Issues </li></ul><ul><li>Monitor Processes </li></ul><ul><li>Backup and Recovery </li></ul><ul><li>Preventative Clarity TM Maintenance </li></ul>
  11. 12. Clarity TM Technical Services <ul><li>Incident Lifecycle Management </li></ul><ul><ul><li>Capture, Track, Resolve & Release </li></ul></ul><ul><ul><li>Evaluate Work-Around, Patches, Mitigation Strategies </li></ul></ul><ul><ul><li>Advise on Correct Configuration </li></ul></ul>O&M Services and Benefits Model <ul><li>Enhancements </li></ul><ul><ul><li>Configure & Deploy additional features/modules </li></ul></ul><ul><ul><li>Assist on-boarding addition business unit to Clarity platform </li></ul></ul><ul><ul><li>Assist with conversion efforts </li></ul></ul><ul><ul><li>Integration with other business systems within the organization </li></ul></ul><ul><ul><li>Adding New Attributes, Creating New Reports, Creating New Dashboards, Creating New Portlets </li></ul></ul><ul><li>Clarity Upgrades </li></ul><ul><ul><li>7.5.x – 8.1.x – R12.0.x </li></ul></ul>
  12. 13. Clarity TM Output and Interface Management Services <ul><li>Define Interface, Output, and Reporting Requirements </li></ul><ul><li>Develop Extract, Transform and Load Processes </li></ul><ul><li>Develop Interfaces to other Business Systems </li></ul><ul><li>Develop Portlets, Dashboard, and Reports </li></ul>O&M Services and Benefits Model <ul><li>Develop & Maintain XOG, GEL and XML Script </li></ul><ul><li>Coordinate Testing Effort with other Business System Owners </li></ul>
  13. 14. Lower Cost of Ownership <ul><li>Customer has Access to Visible and Hidden Costs </li></ul><ul><li>Standardize Tools </li></ul><ul><li>Cost-Effective, Reliable, and Responsive </li></ul><ul><li>Align IT to Business Strategy </li></ul>O&M Services and Benefits Model
  14. 15. Customer Control <ul><li>Develop In-House Talent </li></ul><ul><li>Develop Process Assets </li></ul><ul><li>Favorable Contract and SLA </li></ul>O&M Services and Benefits Model
  15. 16. Flexibility and Scalability <ul><li>Partner-Centric Approach to the Engagement </li></ul><ul><li>Pool of Qualified Resources </li></ul><ul><li>Ability to Scale Up or Down Resources Based on Demand </li></ul><ul><li>One Point Source for Functional and Technical Expertise </li></ul>O&M Services and Benefits Model <ul><li>Blended Delivery and Support Model </li></ul>
  16. 17. Predictable Budgeting <ul><li>Fixed Price Engagement Model </li></ul><ul><li>Predictable Operational and Maintenance Cost </li></ul><ul><li>Defined Service Level Agreement (SLA) </li></ul><ul><li>No Hidden Cost </li></ul>O&M Services and Benefits Model <ul><li>Effort Estimate Provided for Additional Work </li></ul><ul><li>Work Authorization Obtain to Perform Additional Work </li></ul>
  17. 18. Project and Process Management <ul><li>Project managed within CMMI L3 framework </li></ul><ul><li>Project managed within PMBOK framework </li></ul><ul><li>Supporting artifacts produced for processes </li></ul><ul><li>Implement industry best practice </li></ul>O&M Services and Benefits Model
  18. 19. Feasibility Study <ul><li>CA certified Clarity functional consultants </li></ul><ul><li>Consulting experience across business domains </li></ul><ul><li>Implementation, Operations & Maintenances experience </li></ul><ul><li>Use of industry standard tools and techniques to capture, define and track functional requirements </li></ul><ul><li>Drive implementation or enhancements initiatives </li></ul>In-Depth Clarity TM Functional Consulting
  19. 20. Creating Business Case for Organizations <ul><li>Engage with CXO or PMO Director to define business case for PPM implementation </li></ul><ul><li>Assist in the solicitation process </li></ul><ul><li>Assist in product evaluation </li></ul><ul><li>Define implementation approach </li></ul>In-Depth Clarity TM Functional Consulting
  20. 21. Implementation Enhancements <ul><li>Broaden the implementation of Clarity </li></ul><ul><li>On-board additional business units </li></ul><ul><li>Leverage additional functionality </li></ul>In-Depth Clarity TM Functional Consulting
  21. 22. Define Interface and Reporting Requirements <ul><li>Define interface requirements to other business units </li></ul><ul><li>Develop interface specification for the development team </li></ul><ul><li>Define reporting requirements for end users </li></ul><ul><li>Develop reporting specifications for the development team </li></ul>In-Depth Clarity TM Functional Consulting
  22. 23. Mature Proven and Predictable Process <ul><li>Matured and proven process </li></ul><ul><li>Low risk and high success rate </li></ul><ul><li>Developed based on experience working with ERP products </li></ul><ul><li>Tuned for predictable outcome </li></ul><ul><li>Blended delivery model </li></ul><ul><li>Performed in fully equipped Clarity lab </li></ul>Clarity TM Accelerated Upgrade Process
  23. 24. Three-Step 7-to-8 Week Upgrade Process <ul><li>Initial Pass </li></ul><ul><ul><li>Performed on the Development or Sandbox environment </li></ul></ul><ul><ul><li>Focus on completing upgrade, not on time taken to perform upgrade </li></ul></ul><ul><ul><li>Used to perform User Acceptance Testing (UAT) </li></ul></ul><ul><li>Mock Move to Production (MMTP) </li></ul><ul><ul><li>Performed on the test environment </li></ul></ul><ul><ul><li>Focus on completing the upgrade in the expected time </li></ul></ul><ul><ul><li>Performed as if performed during the move to production </li></ul></ul><ul><ul><li>Used to perform final acceptance and performance testing </li></ul></ul><ul><li>Move to Production (MTP) </li></ul><ul><ul><li>Performed on the production environment </li></ul></ul><ul><ul><li>Focus on completing the upgrade in the expected time </li></ul></ul><ul><ul><li>Performed over a weekend </li></ul></ul><ul><ul><li>Followed by Post Production support for a defined period </li></ul></ul>Clarity TM Accelerated Upgrade Process
  24. 25. Initial Pass <ul><li>Initial Pass </li></ul><ul><ul><li>Prepare upgrade environment </li></ul></ul><ul><ul><li>Perform pre-upgrade tasks </li></ul></ul><ul><ul><li>Perform initial upgrade pass </li></ul></ul><ul><ul><li>Deploy reports (Business Object) </li></ul></ul><ul><ul><li>Perform post upgrade reconciliation </li></ul></ul><ul><ul><li>Release environment for testing </li></ul></ul><ul><ul><ul><li>Reports and Jobs </li></ul></ul></ul><ul><ul><ul><li>Portlets, Custom Attributes and Interfaces </li></ul></ul></ul><ul><ul><ul><li>MSP Interface </li></ul></ul></ul><ul><ul><ul><li>Delivered Jobs: Time Slice, Data Mart (Extraction & Rollup) </li></ul></ul></ul>Clarity TM Accelerated Upgrade Process Production DB backup Backup Database Backup Environment Refresh DB With Prod. Backup Dev. DB Clarity 7.5.3 Upgrade Dev to 8.1 Dev. Application Server 7.5.3 (Orion) Dev. DB Clarity 8.1 Backup Database 8.1 Upgrade Dev to 12.0.5 Dev. Application Server 8.1 (Tomcat) Backup 8.1 Environment Dev Application Server 12.0.5 (Tomcat) Upgrade reconciliation Acceptance check. Release for End user Testing Dev. DB Clarity 12.0.5
  25. 26. Mock Move to Production <ul><li>Mock Move To Production (MMTP) </li></ul><ul><ul><li>Perform practice upgrade passes and assess MMTP readiness </li></ul></ul><ul><ul><li>Tune upgrade process </li></ul></ul><ul><ul><li>Update and develop reconciliation scripts </li></ul></ul><ul><ul><li>Baseline upgrade time window </li></ul></ul><ul><ul><li>Finalize date and time for MMTP </li></ul></ul><ul><ul><li>Secure Resources </li></ul></ul><ul><ul><li>Prepare upgrade environment </li></ul></ul><ul><ul><li>Perform pre-upgrade tasks </li></ul></ul><ul><ul><li>Perform intermediate upgrade pass </li></ul></ul><ul><ul><li>Deploy BO reports </li></ul></ul><ul><ul><li>Perform post upgrade reconciliation </li></ul></ul><ul><ul><li>Release environment for testing </li></ul></ul><ul><ul><li>Performance Testing </li></ul></ul><ul><ul><ul><li>System, Jobs, Interfaces, Portlets and Reports </li></ul></ul></ul>Clarity TM Accelerated Upgrade Process Production DB backup Backup Database Backup Environment Refresh Test DB With Prod. Backup Dev. DB Clarity 7.5.3 Upgrade Test to 8.1 Test Application Server 7.5.3 (Orion) Test DB Clarity 8.1 Backup Database 8.1 Upgrade Test to 12.0.5 Test Application Server 8.1 (Tomcat) Backup 8.1 Environment Test Application Server 12.0.5 (Tomcat) Upgrade reconciliation Acceptance check. Release for End user Testing Test DB Clarity 12.0.5
  26. 27. Move to Production Process <ul><li>Move to Production (MTP) </li></ul><ul><ul><li>Confirm and communicate date and time for MTP </li></ul></ul><ul><ul><li>Confirm resources availability </li></ul></ul><ul><ul><li>Review rollback/contingency process with the team </li></ul></ul><ul><ul><li>Review post upgrade support strategy </li></ul></ul><ul><ul><li>Perform pre-upgrade tasks </li></ul></ul><ul><ul><li>Perform upgrade pass </li></ul></ul><ul><ul><li>Deploy BO reports </li></ul></ul><ul><ul><li>Perform post upgrade reconciliation </li></ul></ul><ul><ul><li>Review reconciliation reports </li></ul></ul><ul><ul><li>Validate against acceptance criteria </li></ul></ul><ul><ul><li>Make go/no-go decision </li></ul></ul><ul><ul><li>Refresh Development database to support production </li></ul></ul><ul><ul><li>Release to users </li></ul></ul><ul><ul><li>Monitor performance and provide post upgrade support </li></ul></ul>Clarity TM Accelerated Upgrade Process Production DB Clarity 7.5. 3 Backup Database Production Application Server 7.5.3 (Orion) Backup Environment Production DB Clarity 8.1 Backup Database 8.1 Production Application Server 8.1 (Tomcat) Backup 8.1 Environment Production DB Clarity 12.0.5 Backup Database 8.1 Production Application Server 12.0.5 (Tomcat) Upgrade reconciliation Acceptance check. Release for End user Testing Dev. DB Clarity 12.0.5 TEST DB Clarity 12.0.5 Restore Production Database Upgrade Prod. To 8.1 Upgrade Prod. To 12.0.5
  27. 28. Excellent Understanding of Enterprise Business Systems <ul><li>Over 16 years experience of delivering business solutions </li></ul><ul><li>Experience working with various business verticals </li></ul><ul><li>Experience working with various Reporting and Interface tools </li></ul><ul><li>Experience and certified team to develop and deploy interfaces and reports </li></ul>Clarity TM Enterprise Reporting & Interface Development
  28. 29. Develop Efficient and Scalable Interfaces <ul><li>Use Industry standard tools and techniques to develop and deploy interfaces </li></ul><ul><li>Develop Efficient and Scalable Interfaces that require low or no maintenance </li></ul><ul><li>Lower the total cost of ownership </li></ul>Clarity TM Enterprise Reporting & Interface Development
  29. 30. Custom Report Development <ul><li>Facilitate requirements for custom reporting needs </li></ul><ul><li>Develop, Test and deploy custom reports </li></ul><ul><li>Report conversion – Actuate to BO </li></ul>Clarity TM Enterprise Reporting & Interface Development
  30. 31. Global Provider for IT Solutions & Services <ul><li>Global information technology (IT) services company </li></ul><ul><li>Since 1993 A SSYST has provided managed IT services </li></ul><ul><li>Employee owned </li></ul><ul><li>Offices in the USA and India </li></ul><ul><li>Use of well-defined processes and best practices </li></ul><ul><li>Closely align customers’ IT with their business strategy </li></ul>Advanced Software Systems Inc - A SSYST
  31. 32. SEI-CMMI Level 3 Assessed <ul><li>Software Engineering Institute (SEI) Capability Maturity Model Integration (CMMI) Level 3 </li></ul><ul><li>SEI-CMMI offers fundamental methodologies for developing effective process improvement </li></ul><ul><li>Rigorous adherence has maintained our SEI CMMI Level 3 certification since 2006 </li></ul><ul><li>March 2009, A SSYST was again CMMI Level 3 certified </li></ul>Advanced Software Systems Inc - A SSYST
  32. 33. Partner Approach to Servicing Customers <ul><li>Understanding your business requirements </li></ul><ul><li>Architecting solutions applicable to your business process and context </li></ul><ul><li>We can amplify your Clarity TM investment </li></ul><ul><li>We can be an extension of your own resources </li></ul>Advanced Software Systems Inc - A SSYST
  33. 34. Government & Commercial Customers <ul><li>Federal Government such as: </li></ul><ul><ul><ul><li>SEC, NIH, USDA, NTIA </li></ul></ul></ul><ul><li>State Government such as: </li></ul><ul><ul><ul><li>Maryland,Minnesota </li></ul></ul></ul><ul><li>County Government such as: </li></ul><ul><ul><ul><li>Montgomery County </li></ul></ul></ul><ul><li>Commercial such as: </li></ul><ul><ul><ul><li>CareFirst, HMSHost, General Mills </li></ul></ul></ul>Advanced Software Systems Inc - A SSYST
  34. 35. Mature Outsourcing and Managed Services <ul><li>Outsourcing experience since 1993 </li></ul><ul><li>Access to talented resources </li></ul><ul><li>Global Centers of Excellence </li></ul><ul><li>Managed delivery of service </li></ul><ul><li>CMMI and ITIL process and methodologies </li></ul>Advanced Software Systems
  35. 36. Growing Worldwide Clarity TM Practice <ul><li>Some of our Clarity TM customers: </li></ul><ul><ul><ul><li>CareFirst Blue Cross Blue Shield </li></ul></ul></ul><ul><ul><ul><li>Security and Exchange Commission (SEC) </li></ul></ul></ul><ul><ul><ul><li>Tekelec Inc </li></ul></ul></ul><ul><ul><ul><li>Federal Employment Program Operations Center </li></ul></ul></ul><ul><ul><ul><li>Office of Comptroller of Currency </li></ul></ul></ul>Advanced Software Systems

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