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  • 1. The Meaning of Communication is the Reponse You Get! Jacqui Gatehouse, PhD GATEHOUSE THIRTEEN
  • 2. • Overall posture –Spine angle • • • • • • Head Arms/legs Facial expression Gestures Breathing Movements
  • 3. • • • • • Speed Volume Pitch Tone Speech patterns • Quality –Rhythm –Musicality
  • 4. • • • • Key words Phrases Metaphors Common experiences • Big picture vs details • Portion size
  • 5. • Voice • Speed • Volume • Tone • • • • • Breathing Key words Phrases Metaphors Speech patterns
  • 6. • • • • Greeting Length Detail Sentence • • Length Complexity • Tone • Language • Sign off
  • 7. http://gatehouse13.com jacqui@gatehouse13.com Twitter: @jacquigatehouse