Creativity - does this involve thinking?

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Creativity - does this involve thinking?

  1. 1. www.dashdot.co.uk by Tom Taylor principal of dashdot founder of Buro Four president of APM Rev. 1.1 Creativity – does this involve thinking? for Managers of Projects (and their teams)
  2. 2. www.dashdot.co.uk Project Features Project Challenges Opportunities Issues Difficulties Choices Problems People Circumstances Problems Budgets Regulators Dilemmas Crisis Lists Problems
  3. 3. www.dashdot.co.uk Projects and Pressures Pressure? Challenges Opportunities Issues Difficulties Choices Problems People Circumstances Problems Budgets Regulators Dilemmas Crisis Lists Problems
  4. 4. www.dashdot.co.uk Projects and Pressures Creativity? Challenges Opportunities Issues Difficulties Choices Problems People Circumstances Problems Budgets Regulators Dilemmas Crisis Lists Problems
  5. 5. www.dashdot.co.uk “Problems” needing Creativity  real live problems – that are part of the project.  problems that arise during the project.  problems with people on or around the project.  problems which managers set themselves – by thinking ahead – or just thinking
  6. 6. www.dashdot.co.uk The P.M. Fees and Resources  Some for administration, bureaucracy, route – “costing” as an on-cost, overhead  Some for creativity, thinking, leadership – “saving” by creating better project value, lower costs, fewer extra costs.
  7. 7. www.dashdot.co.uk Some Problems – for this exercise 1. Traffic is getting quite congested in your town especially on market days. Some people think it is a problem and will get worse. 2. It looks like the electricity to your offices will be cut off next Thursday and Friday. Some people are alarmed and are in crisis with this situation. 3. The wheels on the new chairs in the I.T. room are still falling off when they are picked up. Some staff who have been injured think it is a defect that needs fixing permanently. 4. It is proposed to build an organic recycling facility next to a school. Some parents think it is inappropriate.
  8. 8. www.dashdot.co.uk Some Techniques  Some techniques for managers of projects to consider while they are waiting for the solution to come along or the problem to just go away.  0 plus 1 to 18
  9. 9. www.dashdot.co.uk 0. No Thinking Situations – but possibly valid  add it to “To Do” list  ignore it / forget it  register it and report it  reject it  blame someone else  assume others will resolve  go on holiday
  10. 10. www.dashdot.co.uk 1. Write Down the Problem – as the question that needs an answer – as the problem that needs a solution – as a crisis that needs resolution Now change the words until it looks better And again And again
  11. 11. www.dashdot.co.uk 2. Ask Someone Else – ask 5 different people for their responses – write down and analyse their replies – think about their answers – pick one or none – OR refine the definition of the problem / question
  12. 12. www.dashdot.co.uk 3. Facilitate a Discussion Group – add to an existing meeting, forum or group – OR devise a new one – brainstorm the options available – ask for recommendations – facilitate – don’t lead
  13. 13. www.dashdot.co.uk 4. Sensible and Silly Solutions – write down five sensible solutions which are probably predictable, safe and dull. – write down five silly solutions which are probably off-the-wall, out-of-left-field and a bit silly. – eliminate those which are inappropriate
  14. 14. www.dashdot.co.uk 5. Ask the Originator – find out who asked the question or raised the problem – ask them to state it and explain it – write it down – and agree it with them
  15. 15. www.dashdot.co.uk 6. Establish who needs to know the Answer – find out who is interested in the answer or solution – find out why they are interested – and how they are to be told, where and when
  16. 16. www.dashdot.co.uk 7. Find the History – ask if this problem or similar has occurred previously – on this project or elsewhere – what was the solution last time? – where did the solution come from? – was it correct?
  17. 17. www.dashdot.co.uk 8. Look to the Future – identify if this topic is likely to arise again – establish the pattern – resolve to suit the pattern
  18. 18. www.dashdot.co.uk 9. Find out when the Answer is Needed – how long is the duration? – halve it and double it – provide the solution early! – a lot, or a little – then see what happens
  19. 19. www.dashdot.co.uk 10. Check out the Problem and the Solution – write down the final problem and the current solution (1) expand to provide the fullest, longest problem definition and the most extensive response with supporting material (2) now write down the most succinct problem with the shortest solution explanation – or do the second one first
  20. 20. www.dashdot.co.uk 11. Recommendation rather than Solution – offer a recommendation – offer a choice of three or four – include sensible and silly
  21. 21. www.dashdot.co.uk 12. Delegate the Situation – don’t take the sticky stick – find someone more suitable / available – provide them with a clear problem / good question and explanations (Ws)
  22. 22. www.dashdot.co.uk 13. Identify the Creative Ones – recognise the creative people – and for which type of challenges, difficulties, problems, issues – ask them / follow them / learn from them
  23. 23. www.dashdot.co.uk 14. Find Thinking Time – when and where do you think best and most creatively – night / day, pressured / unpressured, travelling / stationary, with others / alone, logged on / spaced out – replicate circumstances, expect change – be a thinking person – surprise them – say “I’m thinking.”
  24. 24. www.dashdot.co.uk 15. Keep a Personal Record – maintain a time line of experience – keep records – look to your record and contacts for inspiration
  25. 25. www.dashdot.co.uk 16. Find a Mentor – find a mentor, guru, advisor – keep in contact – involve them in problems, challenges, difficulties – don’t waste their time – be a mentor
  26. 26. www.dashdot.co.uk 17. Establish the Route – what is the most appropriate route or process to get to the solution – define the route – set off on the route – find the solution = Voyage of discovery
  27. 27. www.dashdot.co.uk 18. Creativity Culture on Projects – recognition of “creativity” – nurturing of “creativity” – time and space for “creativity” – recognition of “creativity” – celebration of “creativity” – reward for “creativity”?
  28. 28. www.dashdot.co.uk Some Definitions in this Context Creativity: inventiveness, imagination, innovation, originality, individuality, artistry, expressiveness, inspiration, vision, creative power, creative talent, ingenuity, enterprise, cleverness, smartness, quick-wittedness, wit. Thinking: reasoning, ideas, theory, thoughts, line of thought
  29. 29. www.dashdot.co.uk Conclusions  There is a range of techniques  Most are to avoid being “Creative”  Or to provide space to delay having to “Think”  Or to “Think” sparingly  But “Thinking” might NOT be the answer to being “creative” in the management of projects and teams  It might be more about “Wisdom” …. now that is a different approach again! Which would need thinking about. Best wishes Good Luck Tom Taylor
  30. 30. 41 Sherard Court 3 Manor Gardens London N7 6FA Tel: 07831 675484 www.dashdot.co.uk Ibis House Regent Park Summerleys Road Princes Risborough Buckinghamshire HP27 9LE Tel: 0845 458 1944 Fax: 0845 458 8807 www.apm.org.uk www.tomtaylor.info 1 Naoroji Street London WC1X 0GB Tel: 020 7832 5500 www.burofour.com

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