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Communicating for impact influence and personal success
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Communicating for impact influence and personal success

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This presentation was given by Jean Gamester at the APM Swindon chapter even on the 24th January 2013. The interactive workshop showed how, with support, anyone can develop powerful communications …

This presentation was given by Jean Gamester at the APM Swindon chapter even on the 24th January 2013. The interactive workshop showed how, with support, anyone can develop powerful communications skills that could positively impact confidence and career.

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  • 1. Change Leaders Communicating for Impact, Influence, & Personal Success Jean Gamester Semaphora Consulting©Semaphora Consulting 2013
  • 2. Workshop Approach Contents Style • Introduction • Interactive • Relationships • Stories • Connecting • Evidence • Developing • Information • Q&A • Call to Action©Semaphora Consulting 2013
  • 3. INTRODUCTION©Semaphora Consulting 2013
  • 4. Making Change Work IBM Survey 2008©Semaphora Consulting 2013
  • 5. What Makes Change Successful? IBM Survey 2008©Semaphora Consulting 2013
  • 6. Consider the project you are on now… ...which element needs the most attention? • Top Management Sponsorship • Employee Involvement • Honest and Timely Communication©Semaphora Consulting 2013
  • 7. Olympic Failure – G4S©Semaphora Consulting 2013
  • 8. Olympic Success©Semaphora Consulting 2013
  • 9. RELATIONSHIPS©Semaphora Consulting 2013
  • 10. Some Key Relationships • Sponsors • Business Managers • Those Impacted • Delivery Team • Suppliers & Partners • Volunteers & Champions©Semaphora Consulting 2013
  • 11. Let’s Consider 3 Relationships… • Sponsors • What are the challenges • Those Impacted with these relationships? • What are the • The Team Opportunities?©Semaphora Consulting 2013
  • 12. CONNECTING©Semaphora Consulting 2013
  • 13. Our Part of the Bargain… – Integrity – Ask – for Help, Tips, Information – Unconditional Positive Regard – Talking to the Top – Demonising Resistance – Winning Arguments©Semaphora Consulting 2013
  • 14. Some Tools of the Trade – Stories – Networking – Call to Action – What’s In it for Me? – FAQs – Highlight Reports – Management Summaries©Semaphora Consulting 2013
  • 15. Consider one key stakeholder… • What is in it for them? • What types of engagement approach would work best with them?©Semaphora Consulting 2013
  • 16. Impact Your impact comes from your... 7% 38% Body 55% Voice Content Dr Albert Mehrabian©Semaphora Consulting 2013
  • 17. Body©Semaphora Consulting 2013
  • 18. Voice©Semaphora Consulting 2013
  • 19. Getting the message across Getting Sponsor Support…explain • What do you want to achieve • Why do you want it • What you want them to do©Semaphora Consulting 2013
  • 20. DEVELOPING©Semaphora Consulting 2013
  • 21. Developing Skills – Build comms into plans – Experiment – Volunteer to Speak – Speakers Clubs - Toastmasters – Develop Coaching Skills – Get Feedback – “What Got You Here Won’t Get You There” Marshall Goldsmith – “Your Brain At Work” – David Rock – “Our Iceberg is Melting” – John Kotter, David Rathgeber©Semaphora Consulting 2013
  • 22. Any Questions? Jean Gamester Semaphora Consulting www.semaphora.com jgamester@semaphora.com +44 78 77 970 250©Semaphora Consulting 2013

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