Non-verbal communication


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Non-verbal communication

  1. 1. Non-Verbal communication
  2. 2. Today we will focus on Non-verbal communication Silence Non- Verbal Verbal Communication patterns:
  3. 3. Non-Verbal Communication: Non-spoken context within where all face-to- face communication takes place. It’s considered that, half of the messages are carried through non- verbal communication.
  4. 4. Ratio of Verbal & non-verbal communication:
  5. 5. •Types of non-verbal communication:  There are four common types of Non-verbal communication:  Body Language  Space  Time  Para-language.
  6. 6. It’s basically the movements of our bodies. It’s the common things that we do in our daily life, without even noticing it, which conveys a lot meaning. Ex: waving hand, wrinkle on foreheads, smiling, gazing at each other, wear a coat or tie. This conveys certain meanings, and others convey messages to us in return. In particular, body language includes:  The face and eyes,  gestures,  postures, and  physical appearance reflect Body-Language
  7. 7.  The Face & eyes: They are by far the most important features of body language. We look to the face and eyes to determine much of the meaning behind the body language and Non-verbal communication. For ex: Happiness, surprise, fear, anger, and sadness usually expressed through different facial expressions and eye patterns. The Face & eyes:
  8. 8. Gestures: Gestures are way of sending nonword messages through different body parts, like- physical movements of the arms, legs, and hand. Through the movements of each of these body parts, we can accent and reinforce our verbal messages. And we can observe how others punctuate their verbal efforts with gestures. In general the louder someone speaks, the more emphatic the gestures used, and vice versa.
  9. 9. Postures: A position of the body or of body parts. Like- a sitting posture. An attitude; a pose. Posture often matters a lot in communication, as emotions reflect in it.
  10. 10. It’s our clothing, hair and accessories. The appearance of our body can affect how our body movements are seen. Appearance must fit the situation as it plays vital role even in the oral communication. Physical Appearance:
  11. 11. - The amount of distance we need and the amount of space we perceive as belonging to us. SPACE: 1 •Types of Space 2 •Space & Culture
  12. 12. The amount of distance we need. 1. Intimate: till 18 inches 2. Personal: 18 inches to 4 feet 3.Social: 4 feet to 12 feet 4.Public: 12 feet or beyond Types of “SPACE”:
  13. 13. Space & Culture 1 • Etiquette: considered polite • North Americans maintain about 2 ft • South Americans/Arabians stand very close 2 • Right: Respecting personal space • Western countries strictly follow lines • Most Asian Countries like Bangladesh believe in “crowding” -space preference according to culture.
  14. 14. Space & Culture: Examples
  15. 15. Time:
  16. 16.  The way a person treats time reveals something about that person.  Culture variation on perception of time. Time:
  17. 17.  In modern business culture time is already important. By using our attitude towards time we can convey specific messages. Time:
  18. 18. Paralanguage: Paralanguage?
  19. 19. • Paralanguage is defined as anything other than words that adds meaning to your message. • It is a non verbal communicative behavior. Paralanguage
  20. 20. Rate Tone Pitch Kinds of paralanguage: There are 3 kinds of paralanguage-
  21. 21.  Are you there?  Are you there?  Are you there? Examples of Paralanguage:
  22. 22.  Two more types of Non-Verbal Communications are: Color Physical Context  Both of them are minor, but they influence with great impact. Other types of Non–Verbal Communications:
  23. 23. Different Color Projects hold different meanings-  The meaning of color depends on the beholder’s mind  The presentation of the colors can be put on Office décor, Visual-aid Construction etc.  The different meanings of different colors for example: Color: Color’s Name The color symbolizes Red action, confidence, courage, vitality Green life, nature, fertility, well being Blue youth, spirituality, truth, peace White Purity, Cleanliness Black Death, earth, stability
  24. 24.  Physical Context includes the structure like layout, designs of physical environment  For example, in a office physical context includes the furniture, carpeting, locations, decorations etc.  The physical context in a area impacts on our communication specially in terms of speaking & listening Physical Context:
  25. 25.  Like other types of non-verbal communication a complete silence also can transmit out inner view of mind. Both positive and negative attitude can be expressed through silence. Finally it can be revealed that different types of non-verbal communication are indispensable part of our life. Silence:
  26. 26. Thank you!