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America’s Most Productive Companies from Profiles International. Copyright 2010 by Profiles International. Printed and bou...
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                                                          America's Most Productive Companies–Human Capital Analysis
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How we measure productivity
The Scope                                                  In economics, “productivity” is a m...
The Winning
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America’s Most Productive Companies: Industry Groupings

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Overview of Findings:
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America’s Most Productive Companies: People Attributes

1. Performance-driven Culture

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2. Effective Managers

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3. Employee Utilization
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4. Employee Effectiveness
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5. Innovation

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Summary of Lessons Learned:
                                        People Attributes of America’s Most Productive Compani...
Automotive




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2010 America’s Most Productive Companies Performance Index

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2010 America’s Most Productive Companies: Rankings

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2010 America’s Most Productive Companies: Rankings

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2010 America’s Most Productive Companies: Rankings

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America's Most Productive 2010

  1. 1. Assessment Edge www.americasmostproductive.com www.assessmentedge.com ©2010 Profiles International, Inc. All rights reserved. 937.550.9580
  2. 2. America’s Most Productive Companies from Profiles International. Copyright 2010 by Profiles International. Printed and bound in the United States of America. All rights reserved. No part of the report may be reproduced in any form or by any electronic or mechanical means including information storage and retrieval systems without written permission from the publisher. Publisher Profiles Research Institute Dario Priolo, Managing Director 5205 Lake Shore Drive Waco, Texas 76710-1732 Profiles International Acknowledgements President, Co-founder, Profiles International: Bud Haney Editor-in-Chief: Dario Priolo Managing Editor: Carrie D. Martinez Creative Director: Kelley Taylor Creative Assistants: Ruben Vera, Erin Keenan Webmasters: David Hanas and Eric Hogan Research Associate: Christine Gallia www.americasmostproductive.com America’s Most Productive Companies | 2 ©2010 Profiles International, Inc. All rights reserved.
  3. 3. “ America's Most Productive Companies–Human Capital Analysis Our second annual This study was initiated by Profiles International to help us better understand the factors human capital that drive employee productivity within an organization. We found that, even in a changing economy, many organizations continue to thrive year after year. analysis captures Productivity is a measure of output per unit of input. For purposes of this study, we movers, shakers defined labor productivity in terms of revenue produced per full-time employee. To calculate this, we analyzed financial data from over 2,200 publicly traded companies. We and standouts in then organized the data into 203 sub-industry groups, identified and compared newcomers and standing champions. We identified the companies that ranked highest in human capital each category and took a closer look at the practices that enable them to out-produce their peers. By understanding these practices and the sustained high-performance of the management and ” organizations, we help our clients run more efficiently and become more competitive in the marketplace. productivity. This report presents our findings. It is divided into 2 parts: 1. America's Most Productive Companies Human Capital Analysis – A Comprehensive lists of companies in over 203 sub-industry groups, ranked by labor productivity. 2. A recap and discussion of the top ten factors that drive productivity. www.americasmostproductive.com America’s Most Productive Companies | 3 ©2010 Profiles International, Inc. All rights reserved.
  4. 4. How we measure productivity The Scope In economics, “productivity” is a measure of output per unit of input. This study focuses specifically on labor productivity, defined as revenue produced per full-time employee or full-time employee equivalent in 2009. This study covers only US-based companies. 2,262 Companies In order to calculate productivity, we analyzed financial data from over 2,200 publicly 20,706,958 People traded companies in order to determine a company’s revenue and number of employees. Once we had these two numbers, it was fairly simple to calculate a company’s labor 17 Industries productivity. 203 Sub-Industries Some Expected Challenges As expected, we did encounter some challenges that required us to make corrections and assumptions along the way. For example, when necessary, we adjusted revenue to minimize the impact of special events such as one-time sales of assets. The Formula Additionally, the revenue reported in the financial statements is recognized revenue resulting from accrual accounting. Recognized revenue is slightly different from sales. Labor Productivity Comparing Apples to Apples = We grouped companies into 203 sub-industry groups to produce a more meaningful analysis. Our assumption is that companies competing in the same industry generally go Adjusted Revenue about their business and recognize revenue in a similar manner, while different industries per have differing degrees of labor intensity. It is therefore difficult to draw meaningful conclusions by comparing labor productivity across different industries such as retail and Full Time Employee financial services. This means that the most meaningful measures included in the study are the rank orderings and comparisons within each sub-industry group. www.americasmostproductive.com America’s Most Productive Companies | 4 ©2010 Profiles International, Inc. All rights reserved.
  5. 5. The Winning Most Productive Companies www.americasmostproductive.com America’s Most Productive Companies | 5 ©2010 Profiles International, Inc. All rights reserved.
  6. 6. America’s Most Productive Companies: Industry Groupings Automotive Insurance Business Services Media Chemicals Medical & Pharmaceutical Construction & Real Estate Natural Resources Consumer Products Software Electronics Manufacturing Telecommunication Services Financial Services Transportation Healthcare Services Utilities & Energy Industrial Manufacturing www.americasmostproductive.com America’s Most Productive Companies | 6 ©2010 Profiles International, Inc. All rights reserved.
  7. 7. America’s Most Productive Companies  All Stars Company Name Sub-Industry ARRIS Group, Inc. Copper Wire Switching & Transmission Equipment Ball Corporation Packaging & Container Manufacturing Blackboard Inc. Education and Training Software Bowne & Co., Inc. Commercial Printing Colgate-Palmolive Company Personal Care Products Comfort Systems USA, Inc. Commercial Cleaning & Facilities Management Corning Incorporated Display Components EPIQ Systems, Inc. Financial Services, Legal & Government Software FLIR Systems, Inc. Aerospace & Defense Parts Manufacturing FTI Consulting, Inc. Consulting J.B. Hunt Transport Services, Inc. Truckload Carriers Maxwell Technologies, Inc. Discrete & Passive Components Omnicell, Inc. Healthcare Management Software Pacer International, Inc. Logistics Services AMPC “All Stars” have PHH Corporation Car & Truck Rental achieved the top productivity Potlatch Corporation Lumber, Wood Production & Timber Operations ranking in their sub-industry Power Integrations, Inc. Analog Chips Safeway Inc. Grocery Retail two consecutive years, and Shutterfly, Inc. Internet Content Providers still managed to increase SJW Corp. Water Utilities Sypris Solutions, Inc. Contract Electronics Manufacturing year-over-year productivity. The New York Times Company Newspaper Publishing Thomas & Betts Corporation Electrical Products VeriSign, Inc. Financial Services, Legal & Government Software www.americasmostproductive.com America’s Most Productive Companies | 7 ©2010 Profiles International, Inc. All rights reserved.
  8. 8. America’s Most Productive Companies  Rising Stars Company Sub-Industry Advanced Micro Devices, Inc. Microprocessors, Microcontrollers & DSPs Alleghany Corporation Property & Casualty Insurance Altria Group, Inc. Cigarettes, Cigars, & Smokeless Tobacco Products ARRIS Group, Inc. Copper Wire Switching & Transmission Equipment AT&T Inc. Local Exchange Carriers BorgWarner Inc. Auto Parts Manufacturing Colfax Corporation Fluid Control Equipment, Pump, Seal & Valve Manufacturing Corning Incorporated Display Components Digital River, Inc. Web Consulting Domino's Pizza, Inc. Fast-Food & Quick-Service Restaurants Dr Pepper Snapple Group, Inc. Carbonated Beverages Equinix, Inc. Managed Network Services First Solar, Inc. Power Generation & Storage FMC Technologies, Inc. Oil & Gas Field Equipment Gibraltar Industries, Inc. Construction Materials AMPC “Rising Stars” Hecla Mining Company Precious Metals Mining & Processing have achieved the top Illumina, Inc. Biotechnology Research Equipment LeapFrog Enterprises, Inc. Toys & Games productivity ranking in Maxwell Technologies, Inc. Discrete & Passive Components their sub-industry this MetroPCS Communications, Inc. Wireless Network Operators year, overcoming peers Millipore Corporation Environmental Services & Equipment Oil States International, Inc. Oil & Gas Field Services last year. Patrick Industries, Inc. Building Materials Retail & Distribution PepsiCo, Inc. Carbonated Beverages www.americasmostproductive.com America’s Most Productive Companies | 8 ©2010 Profiles International, Inc. All rights reserved.
  9. 9. America’s Most Productive Companies  Rising Stars – page 2 Company Sub-Industry PMC-Sierra, Inc. Networking Chips Power Integrations, Inc. Analog Chips Pride International, Inc. Oil & Gas Well Drilling Quest Diagnostics Incorporated Medical Laboratories & Research Radio One, Inc. Radio Broadcasting & Programming Rambus Inc. Memory Chips & Modules Sybase, Inc. Database & File Management Software Syniverse Holdings, Inc. Wireless Communications Services Sypris Solutions, Inc. Contract Electronics Manufacturing The Coca-Cola Company Carbonated Beverages Thomas & Betts Corporation Electrical Products Track Data Corporation Information Collection & Delivery Western Sizzlin Corporation Casual Dining Restaurants X-Rite, Incorporated Electronic Test & Measurement Instruments AMPC “Rising Stars” have achieved the top productivity ranking in their sub-industry this year, overcoming peers last year. www.americasmostproductive.com America’s Most Productive Companies | 9 ©2010 Profiles International, Inc. All rights reserved.
  10. 10. America’s Most Productive Companies  Newcomers Company Sub-Industry Michael Baker Corporation Architectural & Engineering Services 3D Systems Corporation Engineering, Scientific & CAD/CAM Software ACI Worldwide, Inc. Financial Services, Legal & Government Software Adams Resources & Energy, Inc. Oil & Gas Refining, Marketing & Distribution Advocat Inc. Long-Term Care Facilities Aetrium Incorporated Semiconductor Equipment & Materials AGA Medical Holdings, Inc. Medical Devices Alaska Air Group, Inc. Airlines Allegiant Travel Company Airlines Alliance HealthCare Services Medical Practice Management & Services America Service Group Inc. Medical Practice Management & Services American Electric Technologies, Inc. Metal Fabrication American International Group, Inc. Property & Casualty Insurance American National Insurance Company Property & Casualty Insurance AMPC “Newcomers” Ancestry.com Inc. Internet Content Providers athenahealth, Inc. Healthcare Management Software have achieved the top Atmel Corporation Microprocessors, Microcontrollers & DSPs productivity ranking in ATS Corporation Information Technology Services Avalon Holdings Corporation Solid Waste Services & Recycling their sub-industry this Aventine Renewable Energy Holdings, Inc. Basic and Intermediate Chemical & Petrochemical Manufacturing year, their first year in Badger Meter, Inc. Fluid Control Equipment, Pump, Seal & Valve Manufacturing the study. Barnes Group Inc. Metal Fabrication BB&T Corporation Superregional Banks www.americasmostproductive.com America’s Most Productive Companies | 10 ©2010 Profiles International, Inc. All rights reserved.
  11. 11. America’s Most Productive Companies  Newcomers – page 2 Company Sub-Industry BE Aerospace, Inc. Aerospace & Defense Parts Manufacturing BioClinica, Inc. Medical Laboratories & Research BioFuel Energy Corp. Basic and Intermediate Chemical & Petrochemical Manufacturing Bio-Rad Laboratories, Inc. Scientific & Technical Instruments BioSphere Medical, Inc. Medical Devices Bitstream Inc. Multimedia, Graphics & Publishing Software Boise Inc. Paper & Paper Product Manufacturing Boots & Coots International Well Control, Inc. Oil & Gas Field Services Broadcom Corporation Wireless Communications Components Buffalo Wild Wings, Inc. Casual Dining Restaurants CARBO Ceramics Inc. Oil & Gas Exploration Services Cascade Microtech, Inc. Semiconductor Equipment & Materials Celera Corporation Biotechnology Research Services Chipotle Mexican Grill, Inc. Fast-Food & Quick-Service Restaurants CityBank Regional Banks & Thrifts AMPC “Newcomers” Clearwater Paper Corporation Paper & Paper Product Manufacturing Commonwealth Biotechnologies, Inc. Biotechnology Research Equipment have achieved the top Computer Programs and Systems, Inc. Healthcare Management Software productivity ranking in Continental Materials Corporation Aggregates, Concrete & Cement Cooper Industries plc Electrical Products their sub-industry this Curtiss-Wright Corporation Aerospace & Defense Parts Manufacturing year, their first year in Dialysis Corporation of America Specialized Health Care Services DineEquity, Inc. Casual Dining Restaurants the study. Dolan Media Company Newspaper Publishing Dover Corporation Industrial Machinery & Equipment Manufacturing DPL Inc. Electric Utilities Dresser-Rand Group Inc. Industrial Machinery & Equipment Manufacturing www.americasmostproductive.com America’s Most Productive Companies | 11 ©2010 Profiles International, Inc. All rights reserved.
  12. 12. America’s Most Productive Companies  Newcomers – page 3 Company Sub-Industry Eagle Bulk Shipping Inc. Deep Sea Shipping Electronics for Imaging, Inc. Printing & Imaging Equipment Emeritus Corporation Long-Term Care Facilities EnPro Industries, Inc. Industrial Machinery & Equipment Manufacturing EQT Corporation Natural Gas Utilities ev3 Inc. Medical Equipment & Supplies FEI Company Semiconductor Equipment & Materials Fidelity National Information Services, Inc. Financial Services, Legal & Government Software First Financial Northwest, Inc. Regional Banks & Thrifts First Horizon National Corporation Superregional Banks FirstEnergy Corp. Electric Utilities Five Star Quality Care, Inc. Long-Term Care Facilities Flotek Industries, Inc. Specialty Chemical Manufacturing GAINSCO, INC. Auto & Other Vehicle Insurance Generac Holdings Inc. Power Generation & Storage Gilead Sciences, Inc. Biopharmaceuticals & Biotherapeutics GlobalSCAPE, Inc. Content & Document Management Software Golden Star Resources Ltd. Precious Metals Mining & Processing AMPC “Newcomers” Graham Packaging Company Inc. Packaging & Container Manufacturing Granite City Food & Brewery Ltd. Casual Dining Restaurants have achieved the top Graphic Packaging Holding Company Packaging & Container Manufacturing productivity ranking in Great Lakes Dredge & Dock Corporation Commercial & Heavy Construction Hess Corporation Oil & Gas Refining, Marketing & Distribution their sub-industry this Hilltop Holdings Inc. Property & Casualty Insurance year, their first year in Hudson Technologies, Inc. Solid Waste Services & Recycling Huntington Bancshares Incorporated Superregional Banks the study. IAC/InterActiveCorp Internet Content Providers IKONICS Corporation Plastic & Fiber Manufacturing Information Services Group, Inc. Consulting Innospec Inc. Specialty Chemical Manufacturing inTEST Corporation Semiconductor Equipment & Materials Inuvo, Inc. Advertising & Marketing Invacare Corporation Medical Equipment & Supplies www.americasmostproductive.com America’s Most Productive Companies | 12 ©2010 Profiles International, Inc. All rights reserved.
  13. 13. America’s Most Productive Companies  Newcomers – page 4 Company Sub-Industry Inverness Medical Innovations, Inc. Diagnostic Substances IVAX Diagnostics, Inc. Diagnostic Substances Kansas City Life Insurance Company Life Insurance Kaydon Corporation Metal Fabrication KBR, Inc. Commercial & Heavy Construction Key Energy Services, Inc. Oil & Gas Well Drilling Kinetic Concepts, Inc. Medical Equipment & Supplies Kona Grill, Inc. Casual Dining Restaurants Kopin Corporation Semiconductor Equipment & Materials L-3 Communications Holdings, Inc. Aerospace & Defense Parts Manufacturing Las Vegas Sands Corp. Gambling Resorts & Casinos Lender Processing Services, Inc. Financial Services, Legal & Government Software Life Quotes, Inc. Insurance Brokers Lincare Holdings Inc. Home Healthcare Lorillard, Inc. Cigarettes, Cigars, & Smokeless Tobacco Products Lufkin Industries, Inc. Oil & Gas Field Equipment Maxygen, Inc. Biopharmaceuticals & Biotherapeutics AMPC “Newcomers” McDermott International, Inc. Commercial & Heavy Construction have achieved the top Media General, Inc. Newspaper Publishing Metropolitan Health Networks, Inc. Healthcare Plans productivity ranking in Monarch Casino & Resort, Inc. Gambling Resorts & Casinos their sub-industry this Move, Inc. Internet Content Providers year, their first year in Nanophase Technologies Corporation Specialty & Exotic Materials National Presto Industries, Inc. Aerospace & Defense Parts Manufacturing the study. Natural Gas Services Group, Inc. Oil & Gas Field Equipment New Concept Energy, Inc. Long-Term Care Facilities NN, Inc. Industrial Machinery & Equipment Manufacturing Northrop Grumman Corporation Aerospace & Defense Parts Manufacturing Northwest Natural Gas Company Natural Gas Utilities NPS Pharmaceuticals, Inc. Biopharmaceuticals & Biotherapeutics www.americasmostproductive.com NVR, Inc. Residential Construction America’s Most Productive Companies | 13 ©2010 Profiles International, Inc. All rights reserved.
  14. 14. America’s Most Productive Companies  Newcomers – page 5 Company Sub-Industry Oncothyreon Inc. Biopharmaceuticals & Biotherapeutics OpenTable, Inc. Internet Content Providers OptimumBank Holdings, Inc. Regional Banks & Thrifts Ore Pharmaceuticals Inc. Biotechnology Research Services Oriental Financial Group Inc. Regional Banks & Thrifts Otelco Inc. Local Exchange Carriers P.F. Chang's China Bistro, Inc. Casual Dining Restaurants Palomar Medical Technologies, Inc. Medical Equipment & Supplies Parke Bancorp, Inc. Regional Banks & Thrifts Perficient, Inc. Information Technology Services Performance Technologies, Incorporated Copper Wire Switching & Transmission Equipment Phoenix Footwear Group, Inc. Footwear Pioneer Drilling Company Oil & Gas Well Drilling Pope Resources, A Delaware Limited Partnership Lumber, Wood Production & Timber Operations Primoris Services Corporation Commercial & Heavy Construction Progress Energy, Inc. Electric Utilities Public Service Enterprise Group Incorporated Electric Utilities Purple Communications, Inc. Wireless Communications Services AMPC “Newcomers” QuadraMed Corporation Information Technology Services have achieved the top RadNet, Inc. Medical Practice Management & Services Regeneron Pharmaceuticals, Inc. Biotechnology Research Services productivity ranking in Response Genetics Inc. Diagnostic Substances their sub-industry this Rodman & Renshaw Capital Group, Inc. Middle-Market Investment Banking Rogers Corporation Plastic & Fiber Manufacturing year, their first year in Rosetta Stone Inc. Education & Training Software Rovi Corporation Content & Document Management Software the study. SL Industries, Inc. Power Generation & Storage SmartPros Ltd. Education & Training Services Solutia Inc. Basic and Intermediate Chemical & Petrochemical Manufacturing SoundBite Communications, Inc. Messaging, Conferencing & Communications Software Spark Networks, Inc. Internet Content Providers STR Holdings, Inc. Power Generation & Storage www.americasmostproductive.com SunPower Corporation Power Generation & Storage America’s Most Productive Companies | 14 ©2010 Profiles International, Inc. All rights reserved.
  15. 15. America’s Most Productive Companies  Newcomers – page 6 Company Sub-Industry Superior Well Services, Inc. Oil & Gas Field Services Sutron Corporation Environmental Services & Equipment Symetra Financial Corporation Life Insurance Symyx Technologies, Inc. Engineering, Scientific & CAD/CAM Software Synta Pharmaceuticals Corp. Biopharmaceuticals & Biotherapeutics Syntroleum Corporation Basic and Intermediate Chemical & Petrochemical Manufacturing Telephone and Data Systems, Inc. Wireless Network Operators Tennessee Commerce Bancorp, Inc. Regional Banks & Thrifts The Gorman-Rupp Company Fluid Control Equipment, Pump, Seal & Valve Manufacturing The PNC Financial Services Group, Inc. Superregional Banks The Stephan Co. Personal Care Products Thompson Creek Metals Company Inc. Industrial Metals & Minerals Tower Group, Inc. Commercial Insurance Trans-Lux Corporation Display Components Tutor Perini Corporation Commercial & Heavy Construction Tyler Technologies, Inc. Financial Services, Legal & Government Software AMPC “Newcomers” U.S. Energy Corp. Union Drilling, Inc. Oil & Gas Exploration Services Oil & Gas Well Drilling have achieved the top United Capital Corp Wire & Cable Manufacturing Universal Display Corporation Display Components productivity ranking in Verizon Communications Inc. Wireless Network Operators their sub-industry this ViroPharma Incorporated Biopharmaceuticals & Biotherapeutics Volterra Semiconductor Corporation Analog Chips year, their first year in W. R. Grace & Co. Basic and Intermediate Chemical & Petrochemical Manufacturing the study. Warwick Valley Telephone Company Local Exchange Carriers WellCare Health Plans, Inc. Healthcare Plans Westwood Holdings Group, Inc. Institutional Asset Management White Mountains Insurance Group, Ltd. Property & Casualty Insurance WHX Corporation Metal Fabrication WidePoint Corporation Information Technology Services www.americasmostproductive.com America’s Most Productive Companies | 15 ©2010 Profiles International, Inc. All rights reserved.
  16. 16. Overview of Findings: Attributes of America’s Most Productive Companies Once we finished gathering and analyzing the data that allowed us to rank America’s Most Productive Companies, we completed some follow-up research on a number of the most productive companies. This consisted of an online literature review and interviews with select executives. Our follow-up research helped us identify a number of best practices that we believe explain outstanding productivity. These ten key attributes can be further categorized into 5 “People Attributes” and 5 “Strategic and Operational Attributes.” We list these below: People Attributes 1. Performance-driven culture 2. Effective managers 3. High employee utilization 4. High employee effectiveness 5. Encouragement of innovation Strategic and Operational Attributes 6. Technological sophistication 7. Financial sophistication 8. Operational sophistication 9. Effective distribution channels 10. Marketing and brand Sophistication We will further explore each of the people attributes in the next several pages of this report. www.americasmostproductive.com America’s Most Productive Companies | 16 ©2010 Profiles International, Inc. All rights reserved.
  17. 17. America’s Most Productive Companies: People Attributes 1. Performance-driven Culture Talking the talk and walking the walk Organizational culture is defined by the attitudes, beliefs and values of an organization. It is an important driver of employee behavior, particularly when employees are required to act on their own initiative in a way that is consistent with a company’s objectives, culture and values. Although a strong organizational culture is generally considered a positive attribute, it is not sufficient to enhance productivity on its own. A large number of America’s Most Productive Companies have built true performance–driven cultures in which the entire workforce focuses its effort on achieving the results most important to the organization. In such environments, a strong culture helps the firm operate like a well-oiled machine, cruising along with outstanding execution and only occasionally requiring minor adjustments. Define the model and select people who fit The leaders of America’s Most Productive Companies tend to have a consistent, shared understanding of both the company’s current culture and its future culture. These leaders tend to promote individual initiative and high levels of teamwork, both of which are essential ingredients for achieving results. Additionally, these leaders are likely to have defined the types of people who fit the company culture. This helps them identify precisely the people for whom they are looking and then present their culture and values to potential hires in order to evaluate fit. They are more likely to say “no” to a highly qualified candidate who does not fit into the company culture. www.americasmostproductive.com America’s Most Productive Companies | 17 ©2010 Profiles International, Inc. All rights reserved.
  18. 18. America’s Most Productive Companies: People Attributes 2. Effective Managers Effective managers = Success managers An “effective” manager is more than a supervisor. He or she takes responsibility for ensuring that an individual succeeds and that the team, department or business unit achieves its expected results. This is similar to the way successful coaches develop players in order to win games and championships. Similar to successful athletes, successful managers require both talent and skill. Managerial skills can be developed through training, mentoring and experience. But if a manager is void of natural talent, then the odds that he will be successful diminish significantly. The Most Productive Companies are typically more proactive than their peers when it comes to identifying and developing effective managers. Common managerial success traits include: Communication: Listens to others; Processes information; Communicates effectively Leadership: Instills trust; Provides direction; Delegates responsibility Adaptability: Adjusts to circumstances; Thinks creatively Relationships: Builds personal relationships; Facilitates team success Task Management: Works efficiently; Works competently Production: Takes action; Achieves results Development of Others: Cultivates individual talents; Motivates successfully Personal Development: Displays commitment; Seeks improvement Insight to enable coaching and success The Most Productive Companies also give their managers the information and tools they need to understand the capabilities and styles of their teams. This gives managers a solid foundation for more effective coaching relationships. www.americasmostproductive.com America’s Most Productive Companies | 18 ©2010 Profiles International, Inc. All rights reserved.
  19. 19. America’s Most Productive Companies: People Attributes 3. Employee Utilization Establish clarity to run lean Simply put, America’s Most Productive Companies do more with fewer people. It starts at the top with a clear strategy that cascades into a properly designed organization with jobs that execute the strategy efficiently. All jobs have clear descriptions and goals so that everyone knows exactly what needs to get done and how. This ensures, for example, that three people are never doing the work of two. America’s Most Productive Companies closely monitor and benchmark personnel expenses. They review requests to create new jobs with intense scrutiny and a healthy level of skepticism. They expect people to arrive at work a little earlier and leave a little later, and they reassess priorities to determine what work is most important and what activities can be streamlined because they don’t add sufficient value. In a traditional sense, they are more open to investing in technology and training if it reduces and/or slows the growth of headcount. Flexibility to adapt Since many of these organizations run so lean, they are usually more flexible than their peers in handling special circumstances such as special projects, peak demand periods and unplanned employee absences. Full-time employees are cross-trained to cover for one another in times of short-term need. The Most Productive Companies cultivate good sources of contract and temporary labor and have good practices to ensure they deliver on what is expected. Overall, these companies use superior talent management practices so that they can easily identify a potential need for additional people. And they have efficient selection and on-boarding practices so that new people become productive in a short amount of time. www.americasmostproductive.com America’s Most Productive Companies | 19 ©2010 Profiles International, Inc. All rights reserved.
  20. 20. America’s Most Productive Companies: People Attributes 4. Employee Effectiveness Set clear goals + inspect what you expect Running lean is not the only thing a company must do in order to run well. Goals must be achieved at the employee level so that results are observed at the organizational level. In the Most Productive Companies, strategic objectives and goals are clearly defined at all levels of the company and performance measures are closely aligned with strategy. As a result, employees focus on the aspects of their jobs that matter most to the organization. Right people in the right jobs… Additionally, the Most Productive Companies always keep before them a clear picture of the type of employee who has the best chance of succeeding in the role. They consider an employee’s fit with the job, the team and even the manager. And they use the characteristics displayed by high- performing employees in each role as a model for prospective hires. …with the experience, skills and equipment to deliver Although critically important, “fit” alone is not sufficient to ensure that an employee will be effective in a job—experience and skills also factor largely into the formula. The Most Productive Companies are more likely than their peers to identify the particular experience and skills needed for success and then provide specific training to help employees close the ability gap. The fact is these companies are more likely to employ techniques that involve ergonomic design and worker comfort. This often reduces workplace injury and improves employee satisfaction, all of which enhance effectiveness and productivity. www.americasmostproductive.com America’s Most Productive Companies | 20 ©2010 Profiles International, Inc. All rights reserved.
  21. 21. America’s Most Productive Companies: People Attributes 5. Innovation A series of singles or a home run? The word “innovation” often evokes images of secret laboratories, major breakthroughs and home- run products. Most productivity gains, however, are the result of incremental improvements to—and fine tuning of—existing business processes. Although the home runs grab the headlines, the singles, doubles and walks can add up to significant gains over time with a much lower investment. The Most Productive Companies are likely to encourage an exchange of ideas among employees, managers and leaders to make the business more competitive. When employees and managers have open lines of communication, employees become more invested in the organization’s well-being. Actions speak louder than words Open communication and a spirit of teamwork are essential to identifying innovation opportunities. Engagement and productivity actually suffer, however, when the organization sets expectations and then fails to deliver on recommendations. The Most Productive Companies typically do a better job of putting ideas into action than their peers. This is possible because they run with fewer employees and continually innovate. As we mentioned before, they typically add employees only when absolutely necessary. Management is attuned to improvement opportunities and leadership makes investment decisions quickly when a compelling case can be made for investing in new opportunities. In short, innovation is everyone’s business, not just that of the R&D department. www.americasmostproductive.com America’s Most Productive Companies | 21 ©2010 Profiles International, Inc. All rights reserved.
  22. 22. Summary of Lessons Learned: People Attributes of America’s Most Productive Companies 1. Performance-driven cultures where actions and results speak louder than words. 2. Clearly defined attributes of people who fit their culture, which they use to support hiring decisions. 3. Proactively identify and develop effective front-line managers. 4. Invest in information and tools to help front-line managers better understand their people and succeed. 5. Clearly align roles and responsibilities with the goals and organization necessary to execute strategy. 6. View requests to add headcount with healthy skepticism, and only after exhausting good alternatives. 7. Employees have clear goals to help them focus on the outcomes that matter most to the organization. 8. Employees have the right “fit” for their jobs, as well as proper experience, skills and equipment to perform. 9. Innovation results from incremental improvements to, and fine tuning of, existing strategy and process. 10. Failure is not discouraged, and open communication, team work and risk taking help drive innovation leaps. www.americasmostproductive.com America’s Most Productive Companies | 22 ©2010 Profiles International, Inc. All rights reserved.
  23. 23. Automotive www.americasmostproductive.com America’s Most Productive Companies | 23 ©2010 Profiles International, Inc. All rights reserved.
  24. 24. 2010 America’s Most Productive Companies Performance Index Industry: Automotive Auto Parts Manufacturing Rev/FTE Automobile Dealers Rev/FTE  1 BorgWarner Inc. $316,944 1 Penske Automotive Group, Inc. $682,659 2 Cummins Inc. $309,456 2 Sonic Automotive, Inc. $666,489 3 Fuel Systems Solutions, Inc. $255,971 3 Group 1 Automotive, Inc. $647,454 4 Standard Motor Products, Inc. $229,813 4 AutoNation, Inc. $597,656 5 Gentex Corporation $229,650 5 Asbury Automotive Group, Inc. $553,121 6 LKQ Corporation $204,790 6 Lithia Motors, Inc. $445,115 7 TRW Automotive Holdings Corp. $182,610 8 ATC Technology Corporation $146,970 Car & Truck Rental Rev/FTE 9 Lear Corporation $129,861  1 PHH Corporation $537,695 2 Hertz Global Holdings, Inc. $308,091 Auto Parts Retail Rev/FTE 3 Dollar Thrifty Automotive Group, Inc. $257,717 1 Genuine Parts Company $346,810 2 Advance Auto Parts, Inc. $110,461 Truck, Bus & Other Vehicle Manufacturing Rev/FTE 3 O'Reilly Automotive, Inc. $108,141 1 PACCAR Inc $465,572 2 Miller Industries, Inc. $349,412 3 Federal Signal Corporation $289,423  All Star  Rising Star  Newcomer www.americasmostproductive.com America’s Most Productive Companies | 24 ©2010 Profiles International, Inc. All rights reserved.
  25. 25. Business Services www.americasmostproductive.com America’s Most Productive Companies | 25 ©2010 Profiles International, Inc. All rights reserved.
  26. 26. 2010 America’s Most Productive Companies: Rankings Industry: Business Services Architectural & Engineering Services Rev/FTE Commercial Printing Rev/FTE 1 URS Corporation $205,535.56  1 Bowne & Co., Inc. $241,357 2 ENGlobal Corporation $171,835.92 2 Cenveo, Inc. $197,080  3 Michael Baker Corporation $142,647.36 3 R.R. Donnelley & Sons Company $173,546 4 Willdan Group, Inc. $133,090.91 4 Schawk, Inc. $159,419 5 American Reprographics Company $143,286 Colleges & Universities Rev/FTE 1 Strayer Education, Inc. $282,717 Consulting Rev/FTE 2 Bridgepoint Education, Inc. $182,084  1 FTI Consulting, Inc. $403,197 3 American Public Education, Inc. $152,041 2 Huron Consulting Group Inc. $349,357 3 Navigant Consulting, Inc. $309,226 Commercial Cleaning & Facilities Management Services Rev/FTE  4 Information Services Group, Inc. $302,278  1 Comfort Systems USA, Inc. $200,765 5 The Corporate Executive Board Company $254,248 2 Healthcare Services Group, Inc. $141,367 6 ICF International, Inc. $192,686 3 Rollins, Inc. $108,485 7 GP Strategies Corporation $123,146  All Star  Rising Star  Newcomer www.americasmostproductive.com America’s Most Productive Companies | 26 ©2010 Profiles International, Inc. All rights reserved.
  27. 27. 2010 America’s Most Productive Companies: Rankings Industry: Business Services page 2 Correctional Institutions Rev/FTE Direct Marketing Services Rev/FTE 1 Corrections Corporation of America $95,839 1 Harte-Hanks, Inc. $172,020 2 Cornell Companies, Inc. $93,578 2 inVentiv Health, Inc. $167,500 3 The GEO Group, Inc. $87,602 3 Innotrac Corporation $82,125 Database & File Management Software Rev/FTE Education & Training Services Rev/FTE 1 Sybase, Inc. $306,520  1 SmartPros Ltd. $186,735 2 Informatica $285,299 2 ITT Educational Services, Inc. $134,612 3 Teradata Corporation $258,939 3 Career Education Corporation $127,692 4 Quest Software, Inc. $206,597 Education & Training Software Rev/FTE Death Care Products & Services Rev/FTE  1 Blackboard Inc. $318,681 1 Service Corporation International $101,779 2 Scientific Learning Corporation $275,124 2 Carriage Services, Inc. $96,785  3 Rosetta Stone Inc. $145,167 3 StoneMor Partners L.P. $79,497 4 Renaissance Learning, Inc. $136,824  All Star  Rising Star  Newcomer www.americasmostproductive.com America’s Most Productive Companies | 27 ©2010 Profiles International, Inc. All rights reserved.
  28. 28. 2010 America’s Most Productive Companies: Rankings Industry: Business Services page 3 Environmental Services & Equipment Rev/FTE Information Technology Services Rev/FTE  1 Millipore Corporation $271,213  1 WidePoint Corporation $394,444  2 Sutron Corporation $187,059 2 TeleCommunication Systems, Inc. $286,355 3 Basin Water, Inc. $113,462 3 ManTech International Corporation $252,538 4 Flanders Corporation $103,971 4 Synchronoss Technologies, Inc. $252,055  5 QuadraMed Corporation $245,351 Information Collection & Delivery Rev/FTE  6 ATS Corporation $240,402  1 Track Data Corporation $266,957 7 International Business Machines Corporation $239,749 2 DG FastChannel, Inc. $258,322 8 eLoyalty Corporation $235,731 3 A.D.A.M., Inc. $244,915 9 Zanett, Inc. $226,066 4 infoGROUP Inc. $158,900  10 Perficient, Inc. $185,320 Information Technology & Other Technology Staffing Rev/FTE Internet Search & Navigation Services Rev/FTE 1 Mastech Holdings, Inc. $173,415 1 InfoSpace, Inc. $1,322,293 2 COMSYS IT Partners, Inc. $141,275 2 Google Inc. $1,192,367 3 CDI Corp. $100,568 3 MIVA, Inc. $902,326 4 Kforce Inc. $85,858 4 LookSmart, Ltd. $722,222 5 Yahoo! Inc. $464,770  All Star  Rising Star  Newcomer www.americasmostproductive.com America’s Most Productive Companies | 28 ©2010 Profiles International, Inc. All rights reserved.
  29. 29. 2010 America’s Most Productive Companies: Rankings Industry: Business Services page 4 Printing & Imaging Equipment Rev/FTE Travel Agencies & Services Rev/FTE 1 Lexmark International, Inc. $326,042 1 priceline.com Incorporated $1,163,284 2 Zebra Technologies Corporation $297,630 2 Ambassadors International, Inc. $530,116 3 Xerox Corporation $283,190 3 Ambassadors Group, Inc. $392,829  4 Electronics for Imaging, Inc. $219,540 4 Expedia, Inc. $371,281 5 Pitney Bowes Inc. $168,743 Web Consulting Rev/FTE Solid Waste Services & Recycling Rev/FTE  1 Digital River, Inc. $325,908  1 Hudson Technologies, Inc. $322,667 2 GSI Commerce, Inc. $182,582 2 Waste Management, Inc. $271,682 3 Web.com Group, Inc. $135,152 3 Republic Services, Inc. $264,487  4 Avalon Holdings Corporation $225,806 5 Waste Connections, Inc. $220,263 6 WCA Waste Corporation $194,880 7 Harsco Corporation $152,582  All Star  Rising Star  Newcomer www.americasmostproductive.com America’s Most Productive Companies | 29 ©2010 Profiles International, Inc. All rights reserved.
  30. 30. Chemicals www.americasmostproductive.com America’s Most Productive Companies | 30 ©2010 Profiles International, Inc. All rights reserved.
  31. 31. 2010 America’s Most Productive Companies: Rankings Industry: Chemicals Agricultural Chemicals Rev/FTE Chemical Distribution Rev/FTE 1 Terra Industries Inc. $1,702,260 1 Sigma-Aldrich Corporation $277,468 2 CF Industries Holdings, Inc. $1,630,250 3 American Vanguard Corporation $634,242 Plastic & Fiber Manufacturing Rev/FTE 4 LSB Industries, Inc. $304,059 1 The Dow Chemical Company $859,757 2 Huntsman Corporation $705,727 Basic & Intermediate Chemical & Petrochemical Manufacturing Rev/FTE 3 Georgia Gulf Corporation $570,393  1 Aventine Renewable Energy Holdings, Inc. $1,968,874 4 PolyOne Corporation $528,385  2 Syntroleum Corporation $1,442,105 5 E. I. du Pont de Nemours and Company $450,155  3 BioFuel Energy Corp. $1,191,391 6 Ferro Corporation $317,974 4 NewMarket Corporation $1,169,801 7 Hexcel Corporation $296,813 5 Koppers Holdings Inc. $695,792  8 IKONICS Corporation $212,676 6 Innophos Holdings, Inc. $673,535  9 Rogers Corporation $168,184 7 FMC Corporation $588,792 8 Compass Minerals International, Inc. $537,444  9 Solutia Inc. $490,294  10 W. R. Grace & Co. $475,589  All Star  Rising Star  Newcomer www.americasmostproductive.com America’s Most Productive Companies | 31 ©2010 Profiles International, Inc. All rights reserved.
  32. 32. 2010 America’s Most Productive Companies: Rankings Industry: Chemicals page 2 Specialty & Exotic Materials Rev/FTE 1 Brush Engineered Materials Inc. $325,683  2 Nanophase Technologies Corporation $188,889 3 Uranium Resources, Inc. $153,719 Specialty Chemical Manufacturing Rev/FTE 1 Stepan Company $800,753  2 Innospec Inc. $757,595 3 Celanese Corporation $686,757 4 The Lubrizol Corporation $684,522 5 Albemarle Corporation $507,696 6 Eastman Chemical Company $504,700 7 Cytec Industries Inc. $480,948  8 Flotek Industries, Inc. $452,200 9 OM Group, Inc. $434,330 10 International Flavors & Fragrances Inc. $430,778  All Star  Rising Star  Newcomer www.americasmostproductive.com America’s Most Productive Companies | 32 ©2010 Profiles International, Inc. All rights reserved.
  33. 33. Construction and Real Estate www.americasmostproductive.com America’s Most Productive Companies | 33 ©2010 Profiles International, Inc. All rights reserved.
  34. 34. 2010 America’s Most Productive Companies: Rankings Industry: Construction and Real Estate Aggregates, Concrete & Cement Rev/FTE Commercial & Heavy Construction Rev/FTE 1 Martin Marietta Materials, Inc. $373,869  1 Tutor Perini Corporation $945,495 2 Vulcan Materials Company $327,033 2 Granite Construction Incorporated $727,222 3 Imperial Industries, Inc. $246,269 3 Fluor Corporation $608,273  4 Continental Materials Corporation $197,870  4 Great Lakes Dredge & Dock Corporation $367,296 5 Insituform Technologies, Inc. $242,300 Building Materials Retail & Distribution Rev/FTE  6 KBR, Inc. $237,353  1 Patrick Industries, Inc. $351,948  7 McDermott International, Inc. $213,555 2 Interline Brands, Inc. $323,056  8 Primoris Services Corporation $176,360 3 Builders FirstSource, Inc. $251,074 4 Fastenal Company $160,257 Construction Materials Rev/FTE  1 Gibraltar Industries, Inc. $340,490 2 USG Corporation $320,297 3 Owens Corning $300,188 4 Carlisle Companies Incorporated $237,950 5 Masco Corporation $220,113 6 Rock of Ages Corporation $208,582 7 Advanced Environmental Recycling Technologies, Inc. $170,039  All Star  Rising Star  Newcomer www.americasmostproductive.com America’s Most Productive Companies | 34 ©2010 Profiles International, Inc. All rights reserved.
  35. 35. 2010 America’s Most Productive Companies: Rankings Industry: Construction and Real Estate page 2 Construction, Mining & Other Heavy Equipment Manufacturing Rev/FTE Industrial REITs Rev/FTE 1 Astec Industries, Inc. $702,284 1 DCT Industrial Trust Inc. $2,804,598 2 Manitex International, Inc. $559,474 2 BioMed Realty Trust, Inc. $2,736,364 3 Bucyrus International, Inc. $368,306 3 EastGroup Properties, Inc. $2,535,294 4 Caterpillar Inc. $345,325 4 Digital Realty Trust, Inc. $2,413,258 5 The Manitowoc Company, Inc. $288,748 5 First Industrial Realty Trust, Inc. $1,799,127 6 Terex Corporation $254,283 6 Duke Realty Corporation $1,344,100 7 AMB Property Corporation $1,216,507 Hotel & Motel REITs Rev/FTE 8 ProLogis $1,077,621 1 LaSalle Hotel Properties $23,350,000 9 First Potomac Realty Trust $956,429 2 Host Hotels & Resorts, Inc. $22,354,839 3 Strategic Hotels & Resorts, Inc. $16,832,558 Mortgage & Investment REITs Rev/FTE 4 Ashford Hospitality Trust, Inc. $13,680,597 1 Annaly Capital Management, Inc. $35,493,103 5 FelCor Lodging Trust Incorporated $13,363,235 2 Hatteras Financial Corp. $31,455,556 6 Hersha Hospitality Trust $9,187,500 3 MFA Financial, Inc. $20,824,000 7 MHI Hospitality Corporation $8,937,500 4 Capstead Mortgage Corporation $19,662,500 8 Supertel Hospitality, Inc. $7,631,250 5 CapLease, Inc. $9,378,947 6 Gramercy Capital Corp. $8,590,141 7 Arbor Realty Trust, Inc. $7,596,552 8 iStar Financial Inc. $5,832,389 9 Capital Trust, Inc. $4,975,000 10 Redwood Trust, Inc. $3,873,529  All Star  Rising Star  Newcomer www.americasmostproductive.com America’s Most Productive Companies | 35 ©2010 Profiles International, Inc. All rights reserved.
  36. 36. 2010 America’s Most Productive Companies: Rankings Industry: Construction and Real Estate page 3 Office REITs Rev/FTE Residential REITs Rev/FTE 1 Franklin Street Properties Corp. $2,988,372 1 BRE Properties, Inc. $474,220 2 Maguire Properties, Inc. $2,556,075 2 Equity Residential $474,073 3 Boston Properties, Inc. $2,174,714 3 Roberts Realty Investors, Inc. $460,000 4 Kilroy Realty Corporation $2,116,667 4 Home Properties, Inc. $457,818 5 Corporate Office Properties Trust $2,009,162 5 AvalonBay Communities, Inc. $453,703 6 PS Business Parks, Inc. $1,968,841 6 UDR, Inc. $452,825 7 Mack-Cali Realty Corporation $1,811,611 7 Essex Property Trust, Inc. $438,593 8 Liberty Property Trust $1,586,994 8 Sun Communities, Inc. $395,963 9 Brandywine Realty Trust $1,448,259 9 Associated Estates Realty Corporation $362,222 10 Highwoods Properties, Inc. $1,115,479 10 Post Properties, Inc. $348,475 Residential Construction Rev/FTE 1 Standard Pacific Corp. $1,474,375 2 Meritage Homes Corporation $1,386,143 3 Brookfield Homes Corporation $1,292,096 4 The Ryland Group, Inc. $1,259,666 5 M/I Homes, Inc. $1,065,234  6 NVR, Inc. $1,025,335 7 M.D.C. Holdings, Inc. $824,885 8 Pulte Homes, Inc. $716,561 9 Comstock Homebuilding Companies, Inc. $697,015  All Star  Rising Star  Newcomer www.americasmostproductive.com America’s Most Productive Companies | 36 ©2010 Profiles International, Inc. All rights reserved.
  37. 37. 2010 America’s Most Productive Companies: Rankings Industry: Construction and Real Estate page 4 Retail REITs Rev/FTE 1 Realty Income Corporation $4,550,000 2 National Retail Properties, Inc. $4,066,667 3 Alexander's, Inc. $2,865,823 4 Inland Real Estate Corporation $1,658,252 5 Weingarten Realty Investors $1,478,295 6 Federal Realty Investment Trust $1,412,234 7 Regency Centers Corporation $1,287,368 8 Acadia Realty Trust $1,248,305 9 Kimco Realty Corporation $1,229,531 10 Developers Diversified Realty Corporation $1,134,765 Specialty Contracting Rev/FTE 1 The Goldfield Corporation $259,504 2 Quanta Services, Inc. $226,136 3 EMCOR Group, Inc. $221,916 4 MYR Group Inc. $212,448 5 Lime Energy Co. $173,860 6 Furmanite Corporation $166,701  All Star  Rising Star  Newcomer www.americasmostproductive.com America’s Most Productive Companies | 37 ©2010 Profiles International, Inc. All rights reserved.
  38. 38. Consumer Products www.americasmostproductive.com America’s Most Productive Companies | 38 ©2010 Profiles International, Inc. All rights reserved.
  39. 39. 2010 America’s Most Productive Companies: Rankings Industry: Consumer Products Apparel Rev/FTE Carbonated Beverages Rev/FTE 1 The Warnaco Group, Inc. $374,000  1 The Coca-Cola Company $333,944 2 Superior Uniform Group, Inc. $182,270  2 Dr Pepper Snapple Group, Inc. $291,105 3 V.F. Corporation $157,993  3 PepsiCo, Inc. $212,966 Appliances Rev/FTE Casual Dining Restaurants Rev/FTE 1 iRobot Corporation $555,019  1 Western Sizzlin Corporation $63,469 2 Jarden Corporation $257,630  2 DineEquity, Inc. $61,747 3 Whirlpool Corporation $255,209  3 Landry's Restaurants, Inc. $58,113 4 McCormick & Schmick's Seafood Restaurants, Inc. $54,627 Bottling & Distribution Rev/FTE 5 The Cheesecake Factory Incorporated $53,400 1 Central European Distribution Corporation $480,734 6 J. Alexander's Corporation $49,053 2 Coca-Cola Enterprises Inc. $309,214  7 P.F. Chang's China Bistro, Inc. $47,238 3 PepsiAmericas, Inc. $236,433  8 Kona Grill, Inc. $42,505  9 Granite City Food & Brewery Ltd. $39,115 Brewers Rev/FTE  10 Buffalo Wild Wings, Inc. $38,493 1 The Boston Beer Company, Inc. $532,179 2 Molson Coors Brewing Company $208,556 3 Craft Brewers Alliance, Inc. $199,500  All Star  Rising Star  Newcomer www.americasmostproductive.com America’s Most Productive Companies | 39 ©2010 Profiles International, Inc. All rights reserved.
  40. 40. 2010 America’s Most Productive Companies: Rankings Industry: Consumer Products page 2 Cigarettes, Cigars, & Smokeless Tobacco Products Rev/FTE Footwear Rev/FTE  1 Altria Group, Inc. $2,355,600 1 K-Swiss Inc. $463,776  2 Lorillard, Inc. $1,938,148 2 Phoenix Footwear Group, Inc. $401,604 3 Vector Group Ltd. $1,842,529 3 Skechers U.S.A., Inc. $305,747 4 Reynolds American Inc. $1,285,344 4 LaCrosse Footwear, Inc. $301,299 5 Wolverine World Wide, Inc. $274,042 Fast-Food & Quick-Service Restaurants Rev/FTE 6 The Timberland Company $225,596  1 Domino's Pizza, Inc. $137,657 7 Kenneth Cole Productions, Inc. $216,000 2 AFC Enterprises, Inc. $123,333 8 Crocs, Inc. $181,404 3 Panera Bread Company $111,860 9 Rocky Brands, Inc. $170,000 4 Papa John's International, Inc. $69,125 5 Chipotle Mexican Grill, Inc. $68,243 Gambling Resorts & Casinos Rev/FTE 6 McDonald's Corporation $59,077 1 Dover Downs Gaming & Entertainment, Inc. $247,396 7 Cosi, Inc. $53,938 2 Empire Resorts, Inc. $191,738 8 Wendy's/Arby's Group, Inc. $53,049 3 Las Vegas Sands Corp. $169,004 9 Carrols Restaurant Group, Inc. $51,981 4 MTR Gaming Group, Inc. $165,103 10 Rubio's Restaurants, Inc. $48,459 5 Wynn Resorts, Limited $161,143 6 Penn National Gaming, Inc. $160,391 7 Pinnacle Entertainment, Inc. $129,937 8 Trump Entertainment Resorts, Inc. $111,484 9 Boyd Gaming Corporation $106,558 10 Monarch Casino & Resort, Inc. $78,122  All Star  Rising Star  Newcomer www.americasmostproductive.com America’s Most Productive Companies | 40 ©2010 Profiles International, Inc. All rights reserved.

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