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Ethical and legal consideration in RETAILING

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What is ETHICS ? …

What is ETHICS ?

This is a set of rules for human moral behavior. For retailers they can have explicit code of ethics or implicit code of ethics.
Explicit code of ethics: Written policy that specifies what is ethical and unethical behavior.
Implicit: Unwritten but well understood set of rules/standards of moral responsibilities.

More in: Retail , Business
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  • 1. Group Members MD.FAHIM MD.MUDASSAR MD.ASRAR
  • 2. This is a set of rules for human moral behavior. For retailers they can have explicit code of ethics or implicit code of ethics. Explicit code of ethics: Written policy that specifies what is ethical and unethical behavior. Implicit: Unwritten but well understood set of rules/standards of moral responsibilities.
  • 3. Should a retailer sell merchandise that was made using child labour? Should a retail buyer accept an expensive gift from vendor ? Should a retailer treat some customers better than others ? Should a retailer give preferences to minorities when making promotion decision ?
  • 4. Consumer Fraud Supplier Labour Practices Retail Theft Slotting Allowances Use Of Customer Information
  • 5. The defrauding of a consumer of various products and services which do not perform as advertised, or overcharging or levying hidden charges through deceptive business practices. Protection of Consumer Fraud Indian Association Of Consumers (IAC) Consumer Forum(CF) Consumer Education Society(CES) Karnataka Consumer Services Society(KCSS)
  • 6. Legally prohibited action by an employer or trade union such as refusal to bargain in good faith. Case of unfair labour practices Apple’s supplier labour practices in china scrutinized after Foxconn , Pegaton reviews
  • 7. It is also called as Shop Lifting Shoplifting (also known as boosting, five finger discount, or shrinkage within the retail industry) is theft of goods from a retail establishment. It is one of the most common crimes. There are people and groups who make their living from shoplifting, who tend to be more skilled. Generally, criminal theft involves taking possession of property illegally.
  • 8. A fee paid by a manufacturer to a retailer to provide shelf space or a slot for a new product. is a fee charged to produce companies or manufacturers by supermarket distributors (retailers) in order to have their product placed on their shelves. The fee varies greatly depending on the product, manufacturer, and market conditions.
  • 9. The consumer information contained here is intended, in part, to alert the reader to pertinent issues regarding this site. The information contained herein is not intended as a substitute for professional consultation.
  • 10. A person who is responsible for the operation of a single retail store or a multiple number of retail stores has to be aware of various laws and regulations . Consumer Protection Act 1946 Industrial Establishment Act 1946 Shop and Establishment Act
  • 11. Name and address of manufacturer. Net quantity of the package. If sold by number contained in package should be displayed on it . Month and year of Manufacture . MRP inclusive of Taxes
  • 12. Objective Regulate the conditions , recruitment, dis charge, disciplinary action, holidays ,etc. This act is applicable to industrial establishments were in 50 or more workmen are have been employed in the preceeding 12 month . Central and state government can make this act applicable to less than 50 person as in case of U.P. and WEST BENGAL .
  • 13. OBJECTIVE Provide statutory obligation and rights to employees and employers in the unorganised sector of employment . License issued by LOCAL MUNCIPAL CORPORATION and application can be made only after the operation of the shop commerce. It requires the maintenance of registers and records and display of notices .