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Accelerating E-Gov in India: Maximizing the Impact of ICT
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Accelerating E-Gov in India: Maximizing the Impact of ICT

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E-Governance national plan is positive step for Indian democracy and empowerment. ...

E-Governance national plan is positive step for Indian democracy and empowerment.
Design Public Private Partnerships with a win-win-win strategy.
Carrot and stick, dual accountability are key to success
Need Better Government-wide Coordination among Ministries of IT, DOT, Post: Administrative Reforms with monitoring at cabinet level

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    Accelerating E-Gov in India: Maximizing the Impact of ICT Accelerating E-Gov in India: Maximizing the Impact of ICT Presentation Transcript

    • Maximizing the Impact of ICT Accelerating E-Gov in India:
    • Vision
      • Connect citizens throughout the country in meaningful engagement with their government
      • Coordinate government policy
      • Create a win-win-win proposition for all stakeholders
      • Reduce costs of energy, improve environment, save resources
    • Key Messages
      • E-Governance national plan is positive step for Indian democracy and empowerment.
      • Design Public Private Partnerships with a win-win-win strategy.
        • Carrot and stick, dual accountability are key to success
      • Need Better Government-wide Coordination among Ministries of IT, DOT, Post: Administrative Reforms with monitoring at cabinet level
      • Develop strong country-level translation infrastructure
      • Rationalize government procurement policies with world best practices
      • Monitoring and evaluation are critical to get things done in order and on time;
      • Leverage network of Post Offices and schools to expand the reach of CSCs
      Key Messages (2)
    • Citizen Focus * Transparency * Accountability * Innovation E-Governance for Everyone Key Enablers of E-Gov Public Private Partnerships Regulatory Reform Infrastructure Applications National Organizing Principle
    • Key Enabler 1: Infrastructure
      • Translation applications should be viewed as a key element of infrastructure
        • Support multiple languages across e-governance applications and services
        • Speeds up rollout of new services
      • CSCs could be located at Post Offices and Schools
      • Funding for CSCs could come from USO funds
      • Enable Power and Reduce Requirements of CSC Kiosks
    • Key Enabler 2: Reform
      • Create a new coordination mechanism within and across Department of Administrative Reforms and Ministries of Communications & IT, Rural Development, etc.
        • Monitor quality and deadlines at cabinet level through a CTO
      • Government procurement policies should use best practices, consider Quality of Service as well as lowest price
      • To foster rural ICT infrastructure, harmonize tax incentives across all creators of the rural infrastructure.
    • Key Enabler 2: Reform: Communications Policies
      • Fully deregulate Internet Service Providers (ISP)
      • Open VOIP services fully to enable rural populations to benefit
      • Review USO regime to align with CSC goals
      • Unbundle India’s publicly funded local loop
    • Key Enabler 3: Applications
      • Growth of CSCs requires new measures for faster development of applications of interest to rural populations
      • Polling Portal could identify nature and size of demand and avoid potential pitfalls.
        • Prioritize high demand apps such as mobile finance, education, entertainment
      • Specify application standards to assist interoperability
        • Standardize portals for education
        • All e-Gov applications should be email, SMS & voice enabled
      • Unique multipurpose Identity Card could deliver huge value and cost savings to citizens as well as government
      Key Enabler 3: Applications (p.2)
    • Key Enabler 4: PPPs
      • Win-Win-Win Strategy: Reconcile interests of citizens-government-businesses
        • Public and Private Partners Must Have Right Incentives To Deliver
        • Reward Private and Public Players For Success (carrot and stick approach)
        • Demand Accountability from Both Private Sector and Government
        • Procurement Rules Should Consider Quality of Service as well as Price
      • PPP for acceleration rather than a funding mechanism of basic infrastructure