Sr
No.

Rol No

Name

1

5058

Khevana Shah

2

5049

Vrushali Ranade

3

5063

Samay Shah

4

5038

Asmita Parmar

5
6

R...
Introduction
• GSRTC, also known as Gujarat State Road Transport
Corporation, is the passenger bus transport service
provi...
Continue…
• Initially, the GSRTC started its services with about 1,500
buses. Over the years, the planned financial
manage...
Which Type Of Public
Undertaking?
• The GSRTC has often been considered to be among the
top state run road transport servi...
TYPES OF SERVICES
CONNECTING TO
PILGRIM PLACES
CONNECTING TO
SCHOOLS AND
COLLEGES
CONNECTING TO
INDUSTRIAL ZONES
FESTIVAL
SERVICES
MAJOR
SCH...
GSRTC IN THE NEWS!!
GANDHINAGAR, 14 AUGUST 2013
Gujarat State Road Transport Corporation(GSRTC) will launch „Vikas
route‟ ST bus service on Ah...
VIKAS ROUTE BUSES
3 JANUARY, 2014
•The Gujarat State Road Transport Corporation (GSRTC) will add 22 new bus
stations across the state at a c...
6 JANUARY, 2014
•Brand Connect one of India‟s fastest growing investor
funded independent OOH specialist media agency
flou...
16 JANUARY,2014
AHMEDABAD: The Gujarat State Road Transport Service
(GSRTC) on Wednesday launched Volvo services from
Ahme...
REJUVENATION OF FLEET :
With the goal of providing "More Buses, Good Buses" to traveling public, GSRTC
inducted 12793 new ...
WI-FI ON GSRTC
• Currently, there are 10 buses
connecting Ahmedabad to
Vadodara, Rajkot, Jamnagar
and Surat will go WiFi.
...
CONTRACTS OF GSRTC
YEAR

COMPANY

DETAILS

2012

V.E.COMMERCIAL VEHICLES

To supply 1019 bus
chassis

TENDERS
DUE DATE

DE...
PUBLIC RELATION
Public Relation Activity
• Passenger Friendly measures & introduction
of new schemes
• Monthly/Quarterly pass scheme at th...
• Service Offering
• The GSRTC has often been considered to be among the top state
run road transport services. Its profes...
Ordinary Bus Services :
• Rs.2.20 per passenger per stage of 6 Kilometers or part thereof but
Re.1.10 per sub-stage of 3 K...
Gurjar Nagri Bus Services :
• Provided that the minimum fare shall be Rs.10.00 per adult
passenger and Rs.5.00 per child p...
Segment wise concessions
Sl.n
o.

Segment Description

Relie Remarks
f %

Opportunity cost
of GSRTC p.m.

1

Students

82....
SCOPE OF IMPROVEMENT
• The government of Gujarat levies a passenger tax of 17.5%
on passenger income from the corporation as it operates as a
s...
Category

Sanction

Working

Short
fall

% short
fall

Year of Retirement

Total strength by
2012(% short
fall)

2009

201...
Sequence of tactical
decisions.
• By GSRTC in next 5
year to improve its
performance.

Revival

Plan
 The broad action plan to revive GSRTC.






Restructuring the routes (drop / exit from the non-viable routes),
Rat...
Bad Condition Of Bus-terminal.
• Gujarat's most dense ST Terminal, you'll hardly find any
platform unoccupied by bus. ther...
Action
Plan

Phase-I
(2 year)

Phase-II
(3-4 year)

Action

Plan

Phase-III
(4 year plus)
 Purchase of additional buses to replace the old fleet which are in bad conditions.


Introducing luxury coaches in the ...
Sl.
No

Segment Description

Relief
%

Remark

1

Students

82.5

Free pass to village girl
students.

2

Daily Passengers...
 Review the cost of services periodically and link the pricing to cost.
 This would lead to an upward increase of prices...
Sr no.

Division

To be Merged with

1

Bharuch

Surat, Baroda

2

Amreli

Bhavnagar, Junagarh

3

Jamnagar

Rajkot

4

Va...
•

All non-core activities like ,
–
–
–
–

Maintenance,
Recruitment,
Performance
Information technology services
to be out...
ANALYSIS
Expenditure of GSRTC for the
period
2009-2010in crores
Particular
Amounts
Staff

630.78

Tyre Tube

53.97

Spare part

52....
MV and toll tax
1%

Other exp.
4%
Depreciation
4%

Staff
34%

Passenger tax
13%

Interest and debt
1%

Tyre Tube
3%

Fuel
...
Technical efficiency scores of
Different STUs (in percentage)
STU

Efficiency score(in %)

Efficiency rank

KUM-1

98.99

...
Loss of revenue due to delays in
tariff Implementation..
Date of proposal

Date of approval

Time taken in
days

Revenue
l...
Revenue loss due to idle/cancelled
KM due to staff shortage
Year

Sanctio Sanctio Availab
n-ed
n-ed
l--e
Schedu Crew
crew
...
Aggregate financial liability of
SR.N Item description GSRTC Amt. of liability(Rs.in
o

crore)
Employee related liability
...
loan and debt in GSRTC from 1996 to 2006

80000
70000
60000
50000
40000
30000
20000
10000

71598

65407.38

61785.35

6129...
Government of Gujarat and
GSRTC
No

Particular

(Rs. In lacs)

1

Losses Incurred

204028.83

2

Received from Govt.

1889...
THANK YOU VERY
MUCH FOR YOUR
ATTENTION!!!!
Gsrtc
Gsrtc
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Gsrtc

  1. 1. Sr No. Rol No Name 1 5058 Khevana Shah 2 5049 Vrushali Ranade 3 5063 Samay Shah 4 5038 Asmita Parmar 5 6 Riddhi Parikh 5009 Nikita Chauhan 7 Mukesh Barayia 8 Hiral Gohel 9 10 5059 Meet Shah Smita Devda
  2. 2. Introduction • GSRTC, also known as Gujarat State Road Transport Corporation, is the passenger bus transport service provided by the Indian state, Gujarat. • GSRTC was established on 1 May 1960. • It started with 7 divisions, 76 depots and 7 divisional workshops and a fleet of 1767 buses. • Currently it has gone to 16 Divisions, 126 Depots, 226 bus stations, 1554 pick up stands & 8000 buses.
  3. 3. Continue… • Initially, the GSRTC started its services with about 1,500 buses. Over the years, the planned financial management and focus on customer satisfaction led to an increase in number of buses and amenities. • The fleet primarily includes a variety of Luxury, Semiluxury, Express, Ordinary and Inter-city Express buses. • The GSRTC Volvo is a class apart and well furnished to provide the ultimate in passenger comfort for long distances.
  4. 4. Which Type Of Public Undertaking? • The GSRTC has often been considered to be among the top state run road transport services. • Its professionalism and constant endeavour to maintain and improve or upgrade the fleet help achieve this. • The GSRTC ticket booking counters are also equipped with high-end computer software to ease and manage the flow of traffic.
  5. 5. TYPES OF SERVICES
  6. 6. CONNECTING TO PILGRIM PLACES CONNECTING TO SCHOOLS AND COLLEGES CONNECTING TO INDUSTRIAL ZONES FESTIVAL SERVICES MAJOR SCHEDULES OF RAILWAY
  7. 7. GSRTC IN THE NEWS!!
  8. 8. GANDHINAGAR, 14 AUGUST 2013 Gujarat State Road Transport Corporation(GSRTC) will launch „Vikas route‟ ST bus service on Ahmedabad-Gandhinagar-Ahmedabad route from 15 August. By 15 October 2013, total 116 „Vikas route‟ buses will be put on road on this route. TRAITS:-White color for easy identification - 2X2 seats for 44 passengers. -15-20 passengers can stand up comfortably -LCD service for entertainment -Vertical-horizontal pole arrangement -Ventilator plate for better air quality inside -LED lights -Luggage carrier less top -Attractive and finished interior -Single piece front windshield, aerodynamic and attractive front shape -Rear single piece windshield
  9. 9. VIKAS ROUTE BUSES
  10. 10. 3 JANUARY, 2014 •The Gujarat State Road Transport Corporation (GSRTC) will add 22 new bus stations across the state at a cost of Rs 15 crore, its chairman B H Ghodasara said here today. •"The GSRTC is going to add 22 new bus stations in various parts of the state at a cost of Rs 15 core, of which 17 stations would be inaugurated before the end of the financial year," Ghodasara said. •Renovation and modernisation of the existing bus stations is also underway and nearly Rs 2.85 core would be spent on the modernisation of Gandhinagar bus station, he said. •The corporation has taken several steps for the safety of commuters and installed CCTV cameras at ten bus stations. "We are planning to install CCTV cameras at 50 other stations soon," he added. •GSRTC has over 8,000 buses that covers over 28 lakh kms and carry over 24 lakh people on a daily basis. •The GSRTC has decided to deploy 30 new Volvo buses to connect the main cities, Ghodasara added.
  11. 11. 6 JANUARY, 2014 •Brand Connect one of India‟s fastest growing investor funded independent OOH specialist media agency flourishingly completed its 3rd year (setup in December 2010). •The company which in its initial years focused mainly on pure outdoor media today stands as a diversified group catering to brand activations, retail solutions, high street & sports activations offering end to end solutions to its various brands & clientele. •The company was early stage funded by leading OOH Media owner Rakesh Gandhi (owner of sole advertising rights for 5,000 BEST buses in Mumbai, along with sole advertising rights for GSRTC buses across Gujarat, and owner of a large outdoor media asset base across Gujarat) .
  12. 12. 16 JANUARY,2014 AHMEDABAD: The Gujarat State Road Transport Service (GSRTC) on Wednesday launched Volvo services from Ahmedabad to Rajkot. The buses will have pick-up points at Nehrunagar and Iskcon. • The GSRTC also launched a bus with internet facilities. Passengers having debit or credit cards will be able to book their tickets, officials added.
  13. 13. REJUVENATION OF FLEET : With the goal of providing "More Buses, Good Buses" to traveling public, GSRTC inducted 12793 new buses in the last eight years at the cost of Rs.1906.46 Cr with the help of Government loan. It has also introduced new types of services including sleeper coaches, AC coaches and high- end luxury coaches for long distances travel. Year Total Buses Grant of GoG (Rs in Cr) 2005-06 1200 134.96 2006-07 1000 115.00 2007-08 1500 244.00 2008-09 1002 153.00 2009-10 1690 248.50 2010-11 1951 281.00 2011-12 2850 440.00 2012-13 1600 290.00 Total:12793 1906.46 * Overage bus = Completed 8 lakh Kilometers % of Over Aged Buses* 80.27 74.75 52.34 50.10 40.90 27.00 14.00 09.00
  14. 14. WI-FI ON GSRTC • Currently, there are 10 buses connecting Ahmedabad to Vadodara, Rajkot, Jamnagar and Surat will go WiFi. • Right now, the Wi-Fi provider is Tata Communications. • (DATA: October,2011)
  15. 15. CONTRACTS OF GSRTC YEAR COMPANY DETAILS 2012 V.E.COMMERCIAL VEHICLES To supply 1019 bus chassis TENDERS DUE DATE DETAILS VALUE 20-Jan-2014 Purchase of clutch and clutch parts Rs 20.64 Million 27-Jan-2014 Supply, Installation, & Commissioning of Automatic Vehicle Washing Machine Rs 12.50 Million 13-Feb-2014 Purchase Of Thermal Paper Roll for Electric Ticketing Machine Rs 7.50 Million
  16. 16. PUBLIC RELATION
  17. 17. Public Relation Activity • Passenger Friendly measures & introduction of new schemes • Monthly/Quarterly pass scheme at the rate of 50% fare for daily commuters. • Free traveling for village girl students. • Travel in express buses at ordinary fares up to the distance of 30 kms. • Free traveling age limit for children has been increased from 3 years to 5 years. • Free luggage carrying capacity has been increased from 15 kg. to 25 kg per passenger. • Concession on Return Journey Ticket, Group booking Tickets and also Weekly travel Scheme at the rate of Rs.700. • Introduce scheme of Private Booking Agents at the door step of traveling public. • Mobile phone facility has been introduced with the help of “Airtel” and “Hutch” in new Buses.
  18. 18. • Service Offering • The GSRTC has often been considered to be among the top state run road transport services. Its professionalism and constant Endeavour to maintain and improve or upgrade the fleet help achieve this. The GSRTC ticket booking counters are also equipped with high-end computer software to ease and manage the flow of traffic. Facilities Passenger • GSRTC purchased 1500 new buses including 20 air conditioned, 50 sleeper coaches and 2 Volvo buses in 2009. • GSRTC started provides online and mobile phone ticket booking facility. It also provides wi-fi internet service in Volvo buses for free.
  19. 19. Ordinary Bus Services : • Rs.2.20 per passenger per stage of 6 Kilometers or part thereof but Re.1.10 per sub-stage of 3 Kilometers or part thereof shall be chargeable up to 40 Stages. • Thereafter, Rs.1.70 per passenger per stage of 6 Kms. or part thereof shall be chargeable. • Provided that the minimum fare shall be Rs.5.00 per adult passenger and Rs.3.00 per child passenger for the first stage of 6 Kms. or part thereof. • There shall be no sub-stage beyond 10 stages. Express Bus Services : • Provided that the minimum fare shall be Rs.7.00 per adult passenger and Rs.4.00 per child passenger for the first stage of 6 Kms. or part thereof.
  20. 20. Gurjar Nagri Bus Services : • Provided that the minimum fare shall be Rs.10.00 per adult passenger and Rs.5.00 per child passenger for the first stage of 6 Kms. or part thereof. Luxury Bus Services : • Provided that the minimum fare shall be Rs.15.00 per adult passenger and Rs.8.00 per child passenger for the first stage of 6 Kms. or part thereof. Sleeper Coach Services • In Case of sleeper coach bus services Rs.50 Per Berth per passenger shall be chargeable in addition to fare prescribed above. A.C Coach Services • The fare chargeable shall be Rs. 1.00 per kilo meters. • The minimum fare chargeable shall be Rs. 16.00 for an adult passenger and Rs.8.0 for a child passenger (up to 12 year age)
  21. 21. Segment wise concessions Sl.n o. Segment Description Relie Remarks f % Opportunity cost of GSRTC p.m. 1 Students 82.50 Free pass to village Girl students 685000*Rs.10*2*22* 0.825= Rs.24,86,55,000 2 Daily passengers 50.00 Monthly / Quarterly pass scheme 3 Visually Impaired 100 4 Cancer patient 50.00 With 1 assistant (44525*Rs10*2*22*0. 5)*2=Rs. 1,95,91,000 5 Eye Donor/ Physically challenged 100 2,17,000*Rs.10*2*22* 1= Rs. 9,54,80,000 6 Press/Radio /T.V. reporter 100 Unlimited mileage in Gujarat 7 Freedom fighter & their widows 100 With 1 assistant With 1 assistant
  22. 22. SCOPE OF IMPROVEMENT
  23. 23. • The government of Gujarat levies a passenger tax of 17.5% on passenger income from the corporation as it operates as a stage carrier. – It to should be reduced to 5% or 7.5%. • Financial restructuring is needed • Relaxation on motor-vehicle & toll-tax.. Financial Dis-Incentives to customer
  24. 24. Category Sanction Working Short fall % short fall Year of Retirement Total strength by 2012(% short fall) 2009 2010 2011 2012 Officers 467 198 269 58 19 20 16 16 127 (73%) Admin 7224 4113 3111 43 201 362 328 334 2888 (60%) Traffic 1681 1386 295 18 92 70 70 38 1116 (34%) Mechanic 12778 5941 6837 54 657 629 503 464 3688 (71%) Driver 16289 15196 1093 7 1030 1168 1061 1130 10807(34%) Conductor 16224 14540 1684 10 1137 1086 1092 1059 10166 (37%) Total 54663 41374 1328 9 24 3136 3335 3070 3041 28792 (47%) Source GSRTC‟s internal Estimate. Short-Fall in Manpower
  25. 25. Sequence of tactical decisions. • By GSRTC in next 5 year to improve its performance. Revival Plan
  26. 26.  The broad action plan to revive GSRTC.      Restructuring the routes (drop / exit from the non-viable routes), Rationalize (downsize / Right size) manpower, Outsource noncore activities, Improve and control cost of operations, Replace the buses which is in very bad conditions and should increase fleet size,  Price fixation based on demand and supply, and  Focus on customer service to achieve revenue stability and increase in contribution. Tactical Decisions
  27. 27. Bad Condition Of Bus-terminal. • Gujarat's most dense ST Terminal, you'll hardly find any platform unoccupied by bus. there are only fourteen platforms and the total area of terminal is too small that it is currently unable to handle the large flow of commuters. sometimes even traffic jams occurs internally between buses.
  28. 28. Action Plan Phase-I (2 year) Phase-II (3-4 year) Action Plan Phase-III (4 year plus)
  29. 29.  Purchase of additional buses to replace the old fleet which are in bad conditions.  Introducing luxury coaches in the inter-state routes with modern passenger amenities like reclining seats, facilities for movie screening, etc, to increase the revenue mix.  Customer focus demonstrated by e-ticketing, return reservation on concession, well-trained and courteous staff, etc.  Critically review the economic feasibility of routes operated in the rural area.  Lobby with the government to enact a legislation by which the burden of serving rural routes and providing concessional fare-based service is shared by private operators as well.  Outsource rural routes to jobless youth with clear monitoring mechanism and an attractive incentive structure (minimum payment, incentive based earning, etc.) Consequently, GSRTC can focus its operations on long distance and heavy traffic routes. Phase I (2 years)
  30. 30. Sl. No Segment Description Relief % Remark 1 Students 82.5 Free pass to village girl students. 2 Daily Passengers 50 Monthly/ Quartly. 3 Visually Impaired 100 With 1 assistant. 4 Cancer Patient 50 With 1 assistant 5 Eye donor/Physically challenged 100 6 Press/Radio/TV Reporter 100 Unlimited village in Gujarat. 7 Freedom Fighter & their Widows 100 With 1 assistance Proposed Concessions- Segment Wise
  31. 31.  Review the cost of services periodically and link the pricing to cost.  This would lead to an upward increase of prices wherever feasible or restructuring routes to prevent operational losses.  This optimal mix of route should provide long-term stability on the margins (of GSRTC service) even under adverse conditions of escalating cost of inputs like fuel, tyres, spares, manpower etc.  Design a sound organizational process,  By which fleet replacement, renewal, and augmentation are routinized. Creating a sustainable financial position so that the critical resource like fleet augmentation does not wait for government subsidy. Phase II (3-4 years)
  32. 32. Sr no. Division To be Merged with 1 Bharuch Surat, Baroda 2 Amreli Bhavnagar, Junagarh 3 Jamnagar Rajkot 4 Valsad Surat 5 Godhara Vadodara, Nadiad 6 Palanpur Mehsana Proposed Administrative Mergers of Division
  33. 33. • All non-core activities like , – – – – Maintenance, Recruitment, Performance Information technology services to be outsourced based on economic consideration and on the quality assessment of outsourced activity. • Identify unconventional sources of revenue generation (like tourism package) to enhance the revenue stream to GSRTC. • Reduce bureaucracy, induct professionals to the governing board, constant review and process reengineering within GSRTC to retain its competitive position in relation to private operators. Phase III (4 years Plus)
  34. 34. ANALYSIS
  35. 35. Expenditure of GSRTC for the period 2009-2010in crores Particular Amounts Staff 630.78 Tyre Tube 53.97 Spare part 52.28 Fuel 699.16 Interest and debt 16.81 Passenger tax 237.89 MV and toll tax 20.51 Depreciation 83.34 Other exp. 73.13 Total exp. 1867.88 Total Income 1852.41 Margin / Deficit -15.47
  36. 36. MV and toll tax 1% Other exp. 4% Depreciation 4% Staff 34% Passenger tax 13% Interest and debt 1% Tyre Tube 3% Fuel 37% Spare part 3%
  37. 37. Technical efficiency scores of Different STUs (in percentage) STU Efficiency score(in %) Efficiency rank KUM-1 98.99 1 VPM-1 98.30 2 APSRTC 97.90 3 GSRTC 96.87 5 MSRTC 90.76 9 RSRTC 90.56 10 UPSRTC 72.36 19 MPSRTC 56.15 23
  38. 38. Loss of revenue due to delays in tariff Implementation.. Date of proposal Date of approval Time taken in days Revenue loss(Rs. in crores) 21-07-2005 14-11-2005 116 days 15.89 10-06-2006 15-07-2006 35 days 4.32 09-06-2008 23-06-2008 14 days 2.76 22-03-2010. 05-05-2010 44 days 6.82 03-07-2010 10-08-2010 38 days 3.83
  39. 39. Revenue loss due to idle/cancelled KM due to staff shortage Year Sanctio Sanctio Availab n-ed n-ed l--e Schedu Crew crew les Vacanc ie-s EPKM Cancell e-d kms in lacs Loss of revenu e (Rs. In crores) 06-07 7125 34350 33897 453 12.11 248.58 30.10 07-08 7010 33208 31794 1414 12.30 298.60 36.73 08-09 6850 32300 29869 2431 13.19 350.87 46.28 09-10 6850 32300 29609 2691 13.42 544.24 73.04 10-11 6850 32300 28155 4145 14.93 194.36 29.02
  40. 40. Aggregate financial liability of SR.N Item description GSRTC Amt. of liability(Rs.in o crore) Employee related liability 01 Provident fund 648.35 02 Gratuity liability 15.08 03 Pay commission wages/arrears 48.00 04 Medical bills, settlement arrears 98.00 Government loans 05 Government loans 850.28 06 Debenture bonds 1.1 07 Govt.Dept.related court matters 45.20 08 Lease rental liabilities 40.66 Government Taxes 09 MACT claims 52.75 10 Motor vehicle Tax 15.41 11 Government guarantee fees 11.00 12 Passenger Tax and Arrears 339.05
  41. 41. loan and debt in GSRTC from 1996 to 2006 80000 70000 60000 50000 40000 30000 20000 10000 71598 65407.38 61785.35 61298.84 59186.85 44031.14 44757.31 11512.78 6084.64 7020.54 0 1996- 1997- 1998- 1999- 2000- 2001- 2002- 2003- 2004- 200597 98 99 00 Series1 02 01 03 04 05 06
  42. 42. Government of Gujarat and GSRTC No Particular (Rs. In lacs) 1 Losses Incurred 204028.83 2 Received from Govt. 18899.49 3 Paid to Govt. (a) Passenger Tax 154599.29 (b) Motor vehicle Tax 4700.77 (c) Sales Tax 65944.67 (d) Interest & depriciation 10046.54 235291.27
  43. 43. THANK YOU VERY MUCH FOR YOUR ATTENTION!!!!
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