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  • A model known as the Johari Window illustrates the process of giving and receiving feedback. The two columns represent the self; the two rows represent the group. Column one contains "things that I know about myself;" column two contains "things that I do not know about myself." The information in these rows and columns moves from one pane to another as the level of mutual trust and the exchange of feedback varies in the group. As a consequence of this movement, the size and shape of the panes within the window will vary.
  • In other words, you want to move the vertical line to the right in the window. The size of the Arena and Facade panes will increase as the size of the Blind Spot and Unknown panes decreases. The Blind Spot contains information the group knows about you, but you do not know. The only way you can learn this information is to seek feedback from the group. If you solicit feedback consistently and remain receptive to that feedback, the size of your Blind Spot will decrease. Suppose you decide to reduce the Facade pane, i.e., move the horizontal line down. This window contains information you have hidden from the group. You can reduce the size of this window by telling the group or group members about your perceptions, feelings, and opinions about things in others and yourself. This feedback tells the group exactly where you stand; they no longer need to guess about the meaning of your actions.
  • Spot (window-pane two). In other words, you want to move the vertical line to the right in the window. The size of the Arena and Facade panes will increase as the size of the Blind Spot and Unknown panes decreases. The Blind Spot contains information the group knows about you, but you do not know. The only way you can learn this information is to seek feedback from the group. If you solicit feedback consistently and remain receptive to that feedback, the size of your Blind Spot will decrease. Suppose you decide to reduce the Facade pane, i.e., move the horizontal line down. This window contains information you have hidden from the group. You can reduce the size of this window by telling the group or group members about your perceptions, feelings, and opinions about things in others and yourself. This feedback tells the group exactly where you stand; they no longer need to guess about the meaning of your actions. As you disclose more information about yourself, you decrease the size of your Facade pane Arena increases because of your increased trust level in the group. The large Arena suggests that much of your behavior is open to your group members. Because of your openness, other group members do not need to interpret (or misinterpret) or project more personal meanings into your behavior. They understand your actions and words, and they know you are open to soliciting and giving feedback. You do not need a large Arena with everyone. Your casual acquaintances may see this kind of openness as threatening or inappropriate because of the relationship you have with them. The more open you are in dealing with others, the fewer games you play in relationships.
  • This Johari Window model diagram is an example of a member of a new team or a person who is new to an existing team. The open free region is small because others know little about the new person. Similarly the blind area is small because others know little about the new person. The hidden or avoided issues and feelings are a relatively large area. In this particular example the unknown area is the largest, which might be because the person is young, or lacking in self-knowledge or belief.
  • This Johari Window model diagram is an example of an established member of a team. The open free region is large because others know a lot about the person that the person also knows. Through the processes of disclosure and receiving feedback the open area has expanded and at the same time reduced the sizes of the hidden, blind and unknown areas.
  • There is always a different window vis-à-vis any other person of the group; some people might share their secrets while others don’t. But there are always some parts of the individual public area known to all (e.g. contributions made in plenary). The relationship between A and B seems to be very open and hearty whereas B closes down vis-à-vis C. The latter seems to be an open character. Person A also seems to have reservations vis-à-vis C as can be shown from the rather small interpersonal public area. It may happen so, that the unknown area between B and C is known to Person A! How this? Person A may have been a witness of a talk between two other group members gossiping about B and C, or he may have some information from others who intend to approach B and C in an important matter during the next time; this is unknown to both B and C. This unknown area can only be overcome if people talk about it! Sharing (feedback) means giving the other one a chance to comprehend, to prepare and to learn about oneself in order to do better!

Johari Window Johari Window Presentation Transcript

  • JOHARI WINDOW A model for self-awareness, personal development, group development and understanding relationship Anshu Sharma [email_address]
    • It is a communication window for giving and receiving information.
    • It is named after the first names of its inventors, Jo seph Luft and Har r y Ingham.
    • Joe Luft and Harry Ingham were researching human personality at the University of California in the 1950's when they devised their Johari Window.  Rather than measuring personality, the Window offers a way of looking at how personality is expressed
    • It is one of the most useful models describing the process of human interaction.
    WHAT IS THE JOHARI WINDOW
  • FEEDBACK Feedback is communication to a person or group providing information as to how their behavior is affecting or influencing you (giving feedback). It may also be a reaction by others as to how your behavior is affecting or influencing them (receiving feedback). Feedback can be verbal or nonverbal. View slide
      • Allows personal growth.
      • Enables the provider to learn about self.
      • Enables the receiver to gain insight.
      • Creates an open environment for effective operational and interpersonal communications.
    REASONS FOR GIVING AND RECEIVING FEEDBACK View slide
  • Feedback  Unknown Facade unaware  Self Disclosure Blind spot Arena aware  you  unaware aware  me JOHARI WINDOW PANES I know I do not know group knows group does not know Modular Trainers' Course - Charles Hastings Education Centre
  • JOHARI WINDOW PANES
  • Increase Arena by soliciting feedback
    • By describing yourself from a fixed list of
    • adjectives, then asking your friends and
    • colleagues to describe you from the same list,
    • a grid of overlap and difference can be built
    • up.
    • To start, pick the five or six words that you
    • feel best describe you, from the list below: -
    ACTIVITY
  •  
  • Johari -- Window.
    • (4) Larger Unknown Area
    • Indifferent Behavior.
    • Low risk taking.
    • Withdrawn.
    • Non communicative.
    • No importance to
    • interpersonal relations.
    1 3 4 2 Unknown Area [ I don’t know, you also don’t know. ]
  • Johari -- Window.
    • (3) Larger Hidden Area
    • Distrust.
    • Masking to maintain
    • personal image.
    • Fear of exposure of
    • own inadequacies.
    • Indifferent behavior.
    1 3 4 2 Hidden Area [ I know, you don’t Know. ]
  • Johari -- Window .
    • (2) Larger Blind Area:-
    • Distrust in others’
    • competence.
    • Rigid opinions.
    • Fear of failure.
    Blind Area [ I don’t know, You know ] 1 3 4 2
  • Johari -- Window .
    • (1) Larger Open Area
    • Sensitive to needs of
    • self and also that of others.
    • High degree of mutual trust,
    • concern and respect.
    • Objective and meaningful
    • relations.
    • Open and authentic.
    1 4 3 2 Open Area [ I know, you Know. ]
  • UNKNOWN FACADE (Hidden) BLIND SPOT ARENA (open/free) The Open Receptive Person (Ideal) JOHARI WINDOW EXERCISE CONT. I know I do not know group knows group does not know University of San Francisco - College of professional studies
  • UNKNOWN FACADE (Hidden) BLIND SPOT ARENA (open/free) The Pumper Person (Interviewer) JOHARI WINDOW EXERCISE CONT. I know I do not know group knows group does not know University of San Francisco - College of professional studies
  • UNKNOWN FACADE (Hidden) BLIND SPOT ARENA (open/free) The Hermit Person (Turtle) JOHARI WINDOW EXERCISE CONT. I know I do not know group knows group does not know University of San Francisco - College of professional studies
  • UNKNOWN FACADE (Hidden) BLIND SPOT ARENA (open/free) The Blabbermouth Person (Bull-In-China-Shop) JOHARI WINDOW EXERCISE CONT. I know I do not know group knows group does not know University of San Francisco - College of professional studies
  • UNKNOWN FACADE (Hidden) BLIND SPOT ARENA (open/free) increasing open area through feedback solicitation JOHARI WINDOW EXERCISE CONT. I know I do not know group knows group does not know University of San Francisco - College of professional studies
  • johari window model - example for new team member or member within a new team
  • johari window example - established team member example
  • The ”Johari Window” in a multi-personal group process
  • Instructions:
    • Read each numbered item carefully. Read the statements marked “A” and “B.” Determine which statement is most similar to what you would do. Assign a point value to the A and B statements using the following scale. The total point value for A and B is five (5). If statement A is most similar to what you would do: A = 5 B = 0 If statement A is not satisfactory, but better than B: A = 4 or 3 B = 1 or 2 If statement B is most similar to what you would do: A = 0 B = 5 If statement B is not satisfactory, but better than A: A = 1 or 2 B = 4 or 3
    • 1. If a friend of mine had a "personality conflict" with a mutual acquaintance of ours with whom it was important for him/her to get along, I would:
    • _____ A. Tell my friend that I felt s/he was partially responsible for any problems with this other person and try to let him/her know how the person was being affected by him/her.
    • _____ B. Not get involved because I wouldn't be able to continue to get along with both of them once I had entered in any way.
    • 2. If one of my friends and I had a heated argument in the past and I realized that s/he was ill at ease around me from that time on, I would:
    • _____ A. Avoid making things worse by discussing his/her behavior and just let the whole thing drop.
    • _____ B. Bring up his/her behavior and ask him/her how s/he felt the argument had affected our relationship.
    • 3. If a friend began to avoid me and act in an aloof and withdrawn manner, I would:
    • _____ A. Tell him/her about his/her behavior and suggest that s/he tell me what was on his/her mind.
    • _____ B. Follow his/her lead and keep our contact brief and aloof since that seems to be what s/he wants.
    • 4. If two of my friends and I were talking and one of my friends slipped and brought up a personal problem of mine that involved the other friend, of which s/he was not yet aware, I would:
    • _____ A. Change the subject and signal my friend to do the same.
    • _____ B. Fill my uniformed friend in on what the other friend was talking about and suggest that we go into it later.
    • 5. If a friend of mine were to tell me that, in his/her opinion, I was doing things that made me less effective than I might be in social situations, I would:
    • _____ A. Ask him/her to spell out or describe what s/he has observed and suggest changes I might make.
    • _____ B. Resent his/her criticism and let him/her know why I behave the way I do.
    • 6. If one of my friends aspired to an office in our organization for which I felt s/he was unqualified, and if s/he had been tentatively assigned to that position by the leader of our group, I would:
    • _____ A. Not mention my misgivings to either my friend or the leader of our group and let them handle it in their own way.
    • _____ B. Tell my friend and the leader of our group of my misgivings and then leave the final decision up to them.
    • 7. If I felt that one of my friends was being unfair to me and his/her other friends, but none of them had mentioned anything about it, I would:
    • _____ A. Ask several of these people how they perceived the situation to see if they felt s/he was being unfair.
    • _____ B. Not ask the others how they perceived our friend, but wait for them to bring it up with me.
    • 8. If I were preoccupied with some personal matters and a friend told me that I had become irritated with him/her and others and that I was jumping on him/her for unimportant things, I would:
    • _____ A. Tell him/her I was preoccupied and would probably be on edge for a while and would prefer not to be bothered.
    • _____ B. Listen to his/her complaints but not try to explain my actions to him/her.
    • 9. If I had heard some friends discussing an ugly rumor about a friend of mine which I knew could hurt him/her and s/he asked me what I knew about it, if anything, I would:
    • _____ A. Say I didn't know anything about it and tell him/her no one would believe a rumor like that anyway.
    • _____ B. Tell him/her exactly what I had heard, when I had heard it, and from whom I had heard it.
    • 10. If a friend pointed out the fact that I had a personality conflict/ attitude problem with another friend with whom it was important for me to get along, I would:
    • _____ A. Consider his/her comments out of line and tell him/her I didn't want to discuss the matter any further.
    • _____ B. Talk about it openly with him/her to find out how my behavior was being affected by this.
    • 11. If my relationship with a friend has been damaged by repeated arguments on an issue of importance to us both, I would:
    • _____ A. Be cautious in my conversations with him/her so the issue would not come up again to worsen our relationship.
    • _____ B. Point to the problems the controversy was causing in our relationship and suggest that we discuss it until we get it resolved.
    • 12. If in a personal discussion with a friend about his/her problems and behavior s/he suddenly suggested we discuss my problems and behavior as well as his/her own, I would:
    • _____ A. Try to keep the discussion away from me by suggesting that other, closer friends often talked to me about such matters.
    • _____ B. Welcome the opportunity to hear what s/he felt about me and encourage his/her comments.
    • 13. If a friend of mine began to tell me about his/her hostile feelings about another friend whom s/he felt was being unkind to others (and I agreed wholeheartedly), I would:
    • _____ A. Listen and also express my own feelings to me/her so s/he would know where I stood.
    • _____ B. Listen, but not express my own negative views and opinion because s/he might repeat what I said to him/her in confidence.
    • 14. If I thought an ugly rumor was being spread about me and suspected that one of my friends had quite likely heard it, I would:
    • _____ A. Avoid mentioning the issue and leave it to him/her to tell me about it if s/he wanted to.
    • _____ B. Risk putting him/her on the spot by asking him/her directly what s/he knew about the whole thing.
    • 15. If I had observed a friend in social situations and thought that s/he was doing a number of things which hurt his/her relationships, I would:
    • _____ A. Risk being seen as a busy body and tell him/her what I had observed and my reactions to it.
    • _____ B. Keep my opinion to myself rather than be seen as interfering in things that are none of my business.
    • 16. If two friends and I were talking and one of them inadvertently mentioned a personal problem which involved me, but of which I knew nothing, I would:
    • _____ A. Press them for information about the problem and their opinions about it.
    • _____ B. Leave it up to my friends to tell me or not tell me, letting them change the subject if they wished.
    • 17. If a friend seemed to be preoccupied and began to jump on me for seemingly unimportant things, and to come irritated with me and others without real cause, I would:
    • _____ A. Treat him/her with kid gloves for awhile on the assumption that s/he was having some temporary personal problems which were none of my business.
    • _____ B. Try to talk to him/her about it and point out to him/her how his/her behavior was affecting people.
    • 18. If I had begun to dislike certain habits of a friend to the point that it was interfering with my enjoying his/her company, I would:
    • _____ A. Say nothing to him/her directly, but let him/her know my feelings by ignoring him/her whenever his/her annoying habits were obvious.
    • _____ B. Get my feelings out in the open and clear the air so that we could continue our friendship comfortably and enjoyably.
    • 19. In discussing social behavior with one of my more sensitive friends, I would:
    • _____ A. Avoid mentioning his/her flaws and weaknesses so as not to hurt his/her feelings.
    • _____ B. Focus on his/her flaws and weaknesses so s/he could improve his/her interpersonal skills.
    • 20. If I knew I might be assigned to an important position in our group and my friends' attitudes toward me had become rather negative, I would:
    • _____ A. Discuss my shortcomings with my friends so I could see where to improve.
    • _____ B. Try to figure out my own shortcomings by myself so I could improve.
  • SCORES
  • PLOT
  •  
  • Some important questions you should ask yourself:
    • which is the largest area for me?
    • how much information about myself am I missing?
    • how much potential am I hiding?
  • USE OF JOHARI’S WINDOW
    • The more we understand human behavior in others and especially ourselves
    • The better equipped we are to manage our emotions as well as become more authentic to others.
    • We are better armed to deal with differences, conflicts and problems.
  • USE OF JOHARI’S WINDOW
    • The importance of learning more about ourselves is critical to our success in the world.
    • It is also critical to reaching our goals,becoming independent, and building a bridge for the future.
    • We need to become more open, confident, and comfortable with who we are.
    • We need to build our self-esteem because we have a lot to give to the world and our families.
    • Everyone is not out to get us, and in fact they may have good feedback for us if we are open to it.
  • USE OF JOHARI’S WINDOW
    • In most cases, the aim in groups should be to develop the Open Area for every person.
    • Working in this area with others usually allows for enhanced individual and team effectiveness and productivity. The Open Area is the space where good communications and cooperation occur, free from confusion, conflict and misunderstanding.
    • 1. Which pane of the Johari window reveals information about your hair color?
    • __Open __Blind __Hidden __Unknown
    • 2. In a healthy relationship, both individuals disclose the same amount
    • of information.
    • __True __False
    • 3. Which pane of the Johari window reveals information about your
    • secret dreams and ambitions?
    • __Open __Blind __Hidden __Unknown
    • In a typical relationship, the sooner the two individuals engage in self-disclosure,
    • the better the relationship will be.
    • __True __False
    JOHARI WINDOW EXERCISE CONT.
    • THANK YOU