Communicating in the professional world

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Presentation delivered as a guest lecturer in the course "Applied Business Writing and Communication" taught at LUMS by Jazib Zahir.

Presentation delivered as a guest lecturer in the course "Applied Business Writing and Communication" taught at LUMS by Jazib Zahir.

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  • 1. Applied Business Writing and CommunicationAsim Fayaz, BSc 2010
  • 2.  What is the public sector? What are the problems? What are the reasons for those problems? Pick your battles!
  • 3.  Citizen feedback  Driving license, property registration, etc. Smart monitoring  Health, education, livestock and more Capacity building
  • 4.  Treat the citizen as a customer/consumer/client Understand the citizen’s requirements You can either…  Serve an existing need  Create a need and serve  Make them realize what they need and serve
  • 5.  Understand “your” client Help him/her figure out what he/she wants What’s the objective? Information!  Availability  Accessibility  Usability  Utility Government/citizens/donors Companies/consumers/investors
  • 6.  Prototyping Trial and error Let the system fail – and evolve Enya – Only time  “Who can say where the road goes Where the day flows, only time”
  • 7.  Demo! It’s  Live  Personal  Interactive  Real Murphy’s law
  • 8.  Short-term mindset Immediate returns – small wins Political climate “We’re not there yet… but we’re getting there!”
  • 9. The boons and banes of using Powerpoint
  • 10.  Hangout with the right people Know the right professors Do well in your courses Take as many courses as possible from other streams Join societies early – free trips! Find opportunities outside of LUMS Read – not just your Facebook stream Talk to professionals