Mgmt And Leadership

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Mgmt And Leadership

  1. 1. 6400 – Administración de servicios de Información Management and Leadership Martes, 15 de abril de 2008
  2. 2. Management vs. leadership <ul><li>Management </li></ul><ul><ul><li>Helps an organization set and achieve goals by planning and organizing their resources. </li></ul></ul><ul><li>Leadership </li></ul><ul><ul><li>Leading a team to achieve the planned objectives. </li></ul></ul><ul><li>Do you manage people or lead people? </li></ul><ul><li>Are leaders always born with the needed skills? </li></ul>Plan, organize, lead, control, achieve
  3. 3. The leadership myths <ul><li>Leadership is a rare skill </li></ul><ul><li>Leaders are born </li></ul><ul><li>Leaders are charismatic </li></ul><ul><li>Leaders are only at the top of an organization </li></ul><ul><li>Leaders control and direct an organization. </li></ul>
  4. 4. Functional skills of a manager <ul><li>Leader </li></ul><ul><ul><li>Interpersonal roles </li></ul></ul><ul><li>Administrator </li></ul><ul><ul><li>Informational roles </li></ul></ul><ul><li>Decision maker (fixer) </li></ul><ul><ul><li>Negotiating role </li></ul></ul><ul><li>Shift is now towards managing with a more people centered and holistic approach. </li></ul>
  5. 5. A Leader’s Characteristics <ul><li>Challenging the process </li></ul><ul><ul><li>Risk taker </li></ul></ul><ul><li>Inspiring a shared vision </li></ul><ul><ul><li>Team vision, consistent </li></ul></ul><ul><li>Enabling others to act, motivators </li></ul><ul><ul><li>Encourage collaborations, set directions and tasks. </li></ul></ul><ul><li>Modeling the way </li></ul><ul><ul><li>Setting examples, values </li></ul></ul><ul><li>Encouraging the heart. (Females excel here!) </li></ul><ul><ul><li>Recognize contributions </li></ul></ul>
  6. 6. The leadership tasks <ul><li>Leaders have high standards and high expectations </li></ul><ul><li>Leaders are accountable </li></ul><ul><li>Leaders achieve unity </li></ul><ul><li>Leaders involve others indecision-making </li></ul><ul><li>Leaders serve as role models </li></ul><ul><li>Leaders listen and explain </li></ul><ul><li>Leaders represent the organization </li></ul><ul><li>Leaders guide constituents and maintain their support </li></ul>
  7. 7. A likeable manager is: <ul><li>One who is: </li></ul><ul><ul><li>Approachable </li></ul></ul><ul><ul><li>Accessible </li></ul></ul><ul><ul><li>Enthusiastic </li></ul></ul><ul><ul><li>Knowledgeable and guiding </li></ul></ul><ul><ul><li>Handles problems </li></ul></ul><ul><ul><li>Facilitates and counsels </li></ul></ul>
  8. 8. The Leadership types <ul><li>Attention through vision </li></ul><ul><ul><li>Shared and communicated so that everyone buys in. </li></ul></ul><ul><li>Meaning through communication </li></ul><ul><ul><li>Create scenarios or develop images of future. </li></ul></ul><ul><li>Trust through positioning </li></ul><ul><ul><li>Accountable, predictable, reliable </li></ul></ul><ul><li>Positive self regard </li></ul><ul><ul><li>Optimist, knows self, treats all with respect </li></ul></ul>
  9. 9. Effective leaders <ul><li>Are proactive </li></ul><ul><li>Are good time managers </li></ul><ul><li>Can prioritize and set objectives </li></ul><ul><li>Are skilled at interpersonal communications </li></ul><ul><li>Can perform personal reflections </li></ul><ul><li>Can listen actively, facilitate, valorize, and motivate </li></ul><ul><li>Can segregate and delegate work </li></ul>
  10. 10. Changing leadership contexts <ul><li>From Industrial to information society </li></ul><ul><ul><li>High public awareness of corporate activities. </li></ul></ul><ul><li>From bureaucratic to networked societies </li></ul><ul><li>Creating a high-tech society </li></ul><ul><li>Physical and virtual leaders </li></ul>
  11. 11. Information professional  Manager <ul><li>As generic managerial skills are developed, the highly skilled information specialist’s expertise diminishes. </li></ul><ul><li>An IP  manager transition happens when an IP learns how to challenge existing situation and become a change agent. They should then learn to: </li></ul><ul><ul><li>Plan and allocate work </li></ul></ul><ul><ul><li>Set goals </li></ul></ul><ul><ul><li>Monitor progress for set tasks </li></ul></ul><ul><ul><li>Develop staff </li></ul></ul><ul><ul><li>Motivate and inspire </li></ul></ul><ul><ul><li>Evaluate team members </li></ul></ul><ul><ul><li>Communicate with stakeholders. </li></ul></ul>
  12. 12. Exercise 1 - bad bosses <ul><li>Interview the person sitting next to you (max. 5 minutes) and write down the characteristics of a bad boss that he/she may have experienced. </li></ul><ul><li>Then switch roles. Now the interviewer becomes an interviewee. Again the five minute interview. </li></ul><ul><li>Finally compare your two responses and come up with a common set of identified characteristics. </li></ul><ul><li>Each group presents its findings to the class. </li></ul>
  13. 13. Exercise 1…. continued <ul><li>Interview the person sitting next to you (five minutes) and write down the characteristics of a bad boss that he/she may have experienced. </li></ul><ul><li>Then switch roles. Now the interviewer becomes an interviewee. </li></ul><ul><li>Finally compare your two responses and come up with a common set of identified characteristics. </li></ul><ul><li>Consider the following issues keeping in mind the management characteristics identified in the handout. </li></ul><ul><ul><ul><li>The personal characteristics of the boss that was disliked. </li></ul></ul></ul><ul><ul><ul><li>The management characteristics of the boss that was disliked. </li></ul></ul></ul><ul><ul><ul><li>The impact of these bossy characteristics on the working of the staff. </li></ul></ul></ul><ul><ul><ul><li>The impact of these bossy characteristics on the general work environment. </li></ul></ul></ul>
  14. 14. Exercise 2 – Virtual leaders <ul><li>What are the characteristics of virtual leaders? </li></ul><ul><ul><li>Discuss with a partner and list a few. </li></ul></ul><ul><ul><li>Think about: </li></ul></ul><ul><ul><ul><li>Email </li></ul></ul></ul><ul><ul><ul><li>Geographically dispersed locations </li></ul></ul></ul><ul><ul><ul><li>Distance education </li></ul></ul></ul><ul><ul><ul><li>Blogs and wikis </li></ul></ul></ul>
  15. 15. References <ul><li>Roberts, S. and Rowley, J. (2004) Managing Information Services, London: Facet publishing, pp. 31-63 </li></ul><ul><li>Prentice, A. (2005) Managing in the Information Age. Lanham: Scarecrow Press. </li></ul>

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