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  • On one rectangular post-it note (same color) beginning step of the process last step of the process Use verb-noun combinations For example: Review draft #1 Handoffs/Swim Lanes Each horizontal band represents a dept and/or person
  • Queues Note the areas and potential areas where the process queues (waiting time/holds) with a large “Q” on the small square post-it notes Place these on the map between the steps (or on the steps) where the process queues Checks Place a  on the steps that require a check/review
  • Need a volunteer to: write all the steps of the process on post it notes document all the ideas of how to improve the process

Transcript

  • 1. Process Mapping presentation Process Purchase Orders Asif Qumer
  • 2. Agenda
    • Objectives
    • Process Mapping Methodology
    • PO Management System
      • Workflow
      • Business Requirements Definition
    • Challenges
  • 3. Objectives
    • Demonstrate the application of process mapping methodology
    • Reflection
  • 4. Process Mapping Methodology
    • Define
      • Process & measurement variables
    • Measure
      • Data collection & feedback
    • Analyse
      • Identify opportunities for improvement
    • Improve
  • 5. Process Mapping Methodology
    • Policy
    • Process
    • Lifecycle
    • Sub-Processes
    • Activities
    • Roles
    • Inputs & Outputs
    • Constraints
  • 6. Process Mapping Methodology Process Tender Process PO Process Sales Level 1 Level 2 02. Formalise PO 03. Manage PO 04. Receive PO 01. Develop PO 05. Close PO Level 3 Capture PO Details Capture Vendor Details
  • 7. PO Management System
    • Workflow
      • PO type
      • Colour coding
      • Version management
      • Document reference
    • Business Requirements
      • Project boundary or business Use Cases
      • Group requirements
      • Traceability
      • Version management
      • Document reference
  • 8. Challenges
    • Process Levels & Details
      • 3 to 4 levels
    • Stakeholders’ Commitment
      • Active involvement
      • Frequent communication (e.g. face-to-face than email)
    • Frequent Changes
      • Accommodate change
      • Ask “WHY”?
  • 9.
    • Thanks
    • Asif Qumer