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After a sale has taken place always make sure that the jewellery remains arranged in the tray from left to right
(e.g. if 1 piece from a tray is sold from the middle, the piece from lower right corner must be removed and placed in the central space). This would ensure uniformity of look and speedier stock taking.
Pure Sparkle and Pure Diamond jewellery should never be displayed next to each other. .
That it was purchased from the same showroom where the customer is now seeking to exchange. If the exchange is being claimed in another showroom the customer is to be politely requested to go to the correct showroom (from where the invoice was issued)