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IT Master Builder Training April 2012



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  • 1. IT Master Builder TrainingWe create future-proof IT landscapes for banks
  • 2. On a global scale there is significant demand for professionals who have experience in the transformation of the IT-landscape of a bank
  • 3. Currently there is a high failure rate in the transformations of Banking IT Landscapes Transformation Transformation program program delivered aborted 25 % 25 % 50 % Transformation program delivered Source: imacor while costs and timeline doubled or tripled
  • 4. Only a few people currently have the necessaryexperience and skill-set to lead the successful transformation of a Banks IT-landscape
  • 5. The IT Master Builder Training prepares professionals by providing a strong foundation to allow themto successfully perform a transformation of a Banks IT-landscape
  • 6. An IT Master Builder has proven skills to create a future-proofIT landscape for a Bank Personal Visionary Creative Convincing Build high Manage Organisational Lead people performance teams stakeholders View on banking- Profound banking Outline target and IT-trends and IT knowledge IT-landscape Knowledge Communicate to Run programs and individuals and Manage budgets projects groups
  • 7. An IT Master Builder of a bank needs to perform 8 major activitiesto outline a future-proof IT landscape 1.  Engage with 1.  7. Analyse business strategy project portfolio 1.  8. Outline 1.  2. Interpret 1.  4. Create a vision transformation business strategy for future 2.  program & IT-Landscape projects 1.  5. Analyse 1.  6. Identify 1.  3. Formulate current transformation IT-strategy IT-Landscape objectives
  • 8. IT Master Builders take 7 layers into consideration to build future-proofIT landscapes for Banks Functions (Products, Channels, …) Processes (workflow, page flow, account opening) Data structure (customer file, pricing) Technology (software, hardware, network) Physical sites (central, de-central) Organisation (structure, functions) People (skills, responsibilities, roles)
  • 9. Curriculum IT Master Builder Training The training starts on April, 17th 2012, 19:00 with an introduction April, 18th 2012 April, 19th 2012 April, 20th 20128:45 Banking and IT Trends IT-Landscapes: Outline a target IT- Analysis, Tools & Landscape10:15 Representation Break Break Break10:30 - Strategy Frameworks & Create a Vision Identification of12:00 Application transformation portfolio Lunch Lunch Lunch13:30 Business Strategy Standard Software & Build high- Interpretation CBS performance teams15:00 Break Break Break15:15 Manage stakeholders & Communicate to Wrap up &- lead people individuals and groups Good bye16:45
  • 10. IT Master Builder Training  Lecturers will outline models, lead through the case study and provide the IT Master Builder solution  Participants will learn in small working groups and apply the models to a case study  Participants learn about Banking and IT Trends and how to identify those that are relevant  The IT Master Builder program will introduce strategy frameworks like PESTL, Porters’ five forces, Value Disciplines and Blue Ocean strategy and show how to apply them in the context of the business strategy interpretation and vision creation  The participants will learn about a comprehensive IT landscape of a bank and respective tools to manage and document it  The program introduces into the role of standard software and core banking systems  The participants will learn about stakeholder maps, MBTI and BELBIN and gain knowledge about how to manage stakeholders, lead people and build high performance teams  The participants will understand how to communicate to individuals and to groups  Finally the participants will learn how to identify a transformation portfolio
  • 11. The case study – an abstractHistorically, the First Bank focussed its business activities on small and medium-sizedcompanies. Over the last 10 years the bank acquired three retail banks and did mergedthe respective IT systems ...… The business strategy was to improve First Bank’s market position via a local marketpresence and a close customer relationship. To achieve this strategy the personnel costsincreased significantly compared to its competitors ...... 50% of all customer contacts are traditional branch contacts, 25% via electronicaccess channels, 15% via telephone and the remaining 10% by email. First Bank’spayment transactions STP rate is currently 60%. This customer profile is contrary to thecurrent market profile, as electronic banking has changed the banking environmentsignificantly over the last number of years ...... In the last business year the bank lost 4.9% of its customer base and latest forecastsshow a similar development for the current business year ...... The executive committee of First Bank has decided to tackle these developments andto introduce appropriate new access channels for the customers. New state-of-the-artaccess channels should be available within the next 18 months ...... The CEO charges you to outline First Bank’s future IT landscape and to plan therespective projects by considering and involving the concerned IT and business units …
  • 12. The lecturersKris Hansen, Axel Liebetrau,Architect @ Royal Bank Expert of Future Banking,of Canada, 20+ years of experience15+ years of experienceIain MacLennan, Frank Schwab,Former organisational Consultant,transformation expert Former chief architect atand Deutsche Bank, Deutsche Bank,15+ years of experience 20+ years of experience
  • 13. The IT Master Builder Training is performed at Frankfurt Airport Club November, 29th – December 2nd 2011
  • 14.
  • 15. Registration – IT Master Builder Training, Nov 29th - Dec 2nd2011 Registration fee: EUR 7,500,- (exclusive 19% VAT)Name PhoneCompany Mobile phonePostal Address EmailZipcode/CityCountryEmail to: Register@IT-Master-Builder.comConditions-  You will receive a confirmation and invoice by email shortly after the registration.- Travel & accommodation is not included.Cancellation- Until April 1st 2012: 50% refund of fee- After April 1st 2012: No refund, but a change of the registrant is possible. All cancellations must be received in writing.
  • 16.
  • 17. About Iain MacLennanIain is an Executive Director with over 16 years technology experience withinTier 1 Global Financial Institutions in both Application Development andInfrastructure groups, operating up to Executive Board level.He has a significant track record of working with lines of business to deliver theirrequired technology products and services, allowing the achievement of overallstrategic objectives. Whilst at the same time transforming the underlyingtechnology groups, to allow these objectives to be met more efficiently/effectively, addressing both technical delivery and organisational capability.With direct organisational management experience of 200+ colleagues, inaddition to 600+ in-directly as a Group Chief Operating Officer, including multi-site management across the US, Europe and Asia.As well as leading large programmes/portfolio of change across both ApplicationsDevelopment and Infrastructure, he has extensive experience in managingoutsourced providers and other partners.
  • 18. About Axel LiebetrauAxel Liebetrau is an international thought leader on innovation and futuremanagement, keynote speaker and entrepreneur with a passion.In addition to his practice over 24 years of experience as a managementconsultant, columnist and entrepreneur, he has a sound academic educationwith a German degree in Business Administration (FH) and a UK Master ofInternational Management Consulting.He is regarded as a frontier worker, an intermediary between managementand science. He researches and teaches in the area of Open Innovation andCorporate Foresight in the top business schools in Austria, Switzerland andEngland.
  • 19. About Kris HansenKris Hansen is a technology leader focused on leading teams that transformsystems to align to strategic business objectives. He is currently the Director ofSolution Architecture at the Royal Bank of Canada where he leads a team ofsenior solution architects. Formerly he was the Managing Director, EnterpriseArchitecture at ATB Financial and Chief Architect on a large scale multi yearinitiative to completely transform the bank.Previously in his career he has consulted to government, airports, judiciaries,banks, insurance companies on strategic transformation and IT integrationrelated to mergers and acquisition and building and growing a professionalservices practice.As an entrepreneur he has developed shrink wrapped software, SAAS solutions,mobile software, and eCommerce systems.As a writer he has co-authored several technical books and written articles. Heis the author of articles on that focus on bankingtransformation. He has an MBA and BGS in applied studies from AthabascaUniversity.
  • 20. About Frank SchwabFrank Schwab has more than 20 years of professional bank and IT businessexperience.He is founder of imacor – a consultancy with the focus to project future-proof ITlandscapes for banks. His customers are banks, IT consultancies and IT ServiceProviders in Europe and Middle East.Until 2009 Frank was chief architect, innovation leader and head of businessdevelopment at Deutsche Bank. Amongst others he was responsible for theplanning of the core banking transformation based on SAP Banking, the renewalof the Online Banking and the introduction of Mobile Banking within DeutscheBank.Between 2008 and 2010 he did win three European Awards 2010 for a newOnline Banking Architecture, for Mobile Banking and for Touch Banking at Q110 -The Deutsche Bank of the Future.