AAF Nissan Plans Book
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AAF Nissan Plans Book

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This is Central Edge's 2012 Nissan campaign.

This is Central Edge's 2012 Nissan campaign.

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AAF Nissan Plans Book AAF Nissan Plans Book Presentation Transcript

  • rol ont t pers igh te c cL d Wi .S. emo affi U t he oR shiel in Tr s ive adi 20 r s ar Wind se 19 n 4R da s y las or ie e ns n ok em 191 ng sa u 1903 M ats p Co e is ss am Su p D N L ing Ta cc e irs t va se t La net 33 29 A F ou uc e er gnal om Th 3 Int 19 19 96 llh D 1 2 and 58 197 3 19 To 94 1R 1900 Wireless Si 0 1 5 19 3 19 Ph one o bile 3M gle O 198 Goo LEG 1983 4 9 19Innovation Timeline
  • EXECUTIVE SUMMARYPurchasing a car is a big commitment.For most, it is one of the biggest financial commitments of their lives. 01 CONTENTS TABLE OFWhen Central Edge began studying the psychographics of our consumers,many things became clear. This is a brand loyal generation with high expectationsfrom companies. When it comes to cars, it is not features, colors, or even pricethat drives them to purchase a car. They believe a company should do morethan just provide products or services. They also have an expectation of communityonly involvement. They want to know how that brand is going to benefit them intheir everyday lives.Over the past seven months, we conducted extensive research and strategizedthe most effective way to reach our target market. Central Edge associatesspent a day in the life of numerous multicultural millennials to walk in their shoes.We crafted Cultural Analysis Maps to help guide us through the campaign anduncovered barriers that were stopping them from purchasing Nissan vehicles.On the following pages, we present the strategies and executions that will beeffective in increasing market share among multicultural millennials who are18 - 29 years-old. Our campaign will reinforce that Nissan is the most innovativeautomotive company in the world.Central Edge is confident that we have met all your objectives and exceededNissan’s expectations. In short, we have been as innovative as Nissan is. - Scott Whisenhunt, Account DirectorWE ARE THE EDGE OF ADVERTISINGWe are a diverse group of students with different majors, interests andideas, but we all have the same belief that our client’s and their brandssuccess comes first. With inventive ideas and strategy, our mission is toaccomplish all of Nissans aspirations and desires. We believe we havedone all of that and more. - Central Edge Communications
  • 02 Where We Are... The Situation While we gathered and analyzed information, we discovered several key truths about Multicultural Millennials and Nissan. These key findings drove Central Edge response to the problems and opportunities identified in this challenge as well as our overall campaign strategy. Ultimately, these key truths led to the insights that drove this campaign. Multicultural Millennials: Nissan:• As much as they are separated and defined by their culture and • Nissan does not have a distinctive or clearly defined personality heritage… they are joined by their pursuit of being a part of the whole. with its prospects.• They respect the past. But they look to the future fully confident that • Nissan makes the Evoked Set list of most Multicultural Millennials, they can change it and correct the mistakes of those who went but it is so near the bottom that if they find a good deal on a higher before them… they believe they can change the world. ranking competitor – they never even look at a Nissan.• When it comes to buying a new car – they want style, features, • Nissan really is an innovative company…that is not just advertising speed and reliability but…their choice is driven by two factors: lingo (although our prospects don’t really understand what Nissan money and life-stage. These two factors will assist the consumer in means by Innovation, and they aren’t really sure why they should making their final choice. care.• They do not trust companies – and they don’t trust the advertising • Nissan is a company that pays back on a global basis - although done by most companies. our prospects view “paying back” as a more localized response.• Consumers expect companies to pay a price for the right to do • Nissan really does have a reason why it does what it does – beyond business…they want to buy from companies that do more than just just making money. Their mission and vision is defined as “enriching make money. people’s lives.” Nissan Campaign Driving Insight: “Everything we do, we do because we believe in innovation. We believe in building cars that are unique, that deliver superior value. The way we challenge the status quo is by building quality vehicles that are more efficient, more beautiful, and more innovative than ever. We believe all companies should be good citizens in the global community; and to that end we focus on and contribute to humanitarian aid, supportive education, and caring for the environment. We just happen to make great cars.”
  • 03 RESEARCH Understanding Multicultural Millennials and Nissan. We executed six different types of research to understand and gain insight into the lifestyle of Multicultural millennials in the U.S to shape our campaign and build a long-term relationship between Multicultural Millennials and Nissan.{ Understand the purchasing habits of Multicultural Millennials when purchasing a vehicle. }{ Analyze Nissan’s competitors and understand } their brand identities with Multicultural Millennals.{ }{ Explore/understand cultural influences. (lifestyle & generational) Understand the commonalities among Multicultural Millennials in the U.S. } Objec { Identify the meaning of “Innovation” with our selected sub segments and how they perceive it. } tives { Discover the most profitable and effective mediums to reach Multicultural Millennials in the U.S. }
  • 04 387 ONLINE SURVEYS 2 GROUPSFOCUS To develop a working6 CULTURAL ANALYSIS To establish the target’s opinions, buing knowledge of cultural influences, commonalities MAPPING STUDIES habits, and media outlets considering and the attitudes toward Nissan and major competitors.To illustrate interlocking relationships Nissan, and it’s competitors.between a variety of different conceptsand ideas among the target market. 169 STREET 56 IN-DEPTH INTERVIEWS401 INTERVIEWS To delve deeper into the PERCEPTUAL One-on-one interviews to learn more specific problems with the brand SURVEYS about the specific characteristics of the and expand the knowledge and understanding of the target.To gather detailed information of the target markets decision making process.targets opinions of the brand andcompeting brands. 6 1,039 PSYCHOLOGICAL SHADOWS Analyzing the everyday lifestyle influences of the target in day- to-day surroundings. TOTAL RESEARCH IMPRESSIONS
  • Multicultural 05 FINDINGSMillennialsare... Understanding Multiculturals/ 32% lifestyle analysis • Multiculturals covet the latest • Multiculturals treasure tradition technology and will pay more and their cultural heritage while more likely than than the average customer to seeking convergence and buy what they want. becoming a part of the whole. others to have attended college. • Simmons data reports that • Multiculturals respect the older they are 86 times more likely to generation and value the ethics spend time on the internet then and standards of the past. other demographics. • Multiculturals believe they can 41% • Each sub - segment bases its and will make the world a better major purchase decisions on style, place. function, quality and reliability. • Multiculturals don’t trust more likely than the • Multiculturals want to be defined advertising but want to find average to have a by their choices in music, art, brands that they can trust and household income above $60,000. 43% 57% and celebrity association. believe in. • Multiculturals base their purchasing on more than How They View Cars: 2.44 % product – they want brands they trust and believe have a • Believe think their car should purpose. express their personality. Multicultural • All three sub-segments are • Multiculturals drive to gain a Millennials 107 times more likely than other sense of freedom. targets to watch television for African 1.07 % relaxation and information. • Multiculturals want a car that American can be personalized and fit into their lifestyles. • Magazines have an amazing 97.56 % Hispanic 1.28 % Simmons index of 643 among Multicultural Millennial, which • Ideal car is fast, exciting and U.S Population friendly to the environment. Chinese .09% means the target is 543 times more likely than the rest of the • Multiculturals want cars that population to read magazines. stand out from the others.
  • 06 SWOT Strengths Opportunities • Always on the edge of Innovation. • Create a brand identity that distinguishes Nissan from itsBarriers • Quality cars at reasonable prices. competitors.Our Central Edge campaign • Develop an online and social • Variety of styles and features to media relationship with multiculturaltackles these barriers and meet most consumer expectations. millennials.misconceptions which include: • Company is already engaged in • Opportunity to alter the purchase on-going innovative research process.• Lack of brand perception. • Create brand loyalty by gaining the • Nissan has a strong and trust of the millennial generation.• Cognitive resonance in today’s established corporate citizenship oversaturated auto industry. policy. • Community involvement opportunities to put Nissan in the • Strong environmental initiatives. consumer’s day-to-day lives.• Creating new and reviving long lasting relationships and brand favorability with Multicultural Millennial Americans. Weaknesses Threats • Nissan has an inconsistent brand identity. • Innovation from their competitors. • Weak brand position among consumers. • Competition for millennial market share. • No persona in the market. • Fragmented web presence. • The economy. • No existing relationship with multicultural sub-segments.
  • 07 INSIGHTS Multicultural Millennial Mindset Distinguished by their cultural and family heritage, Multicultural Millennials are also diverse and empowered by their uniqueness and traditions. Unified, they are the future. They are a part of the first generation of true digital natives. Multicultural Millennials are born into a global culture and defined by unifying, not distinguishing attitudes. { { { • Proud of Latino heritage • Brand conscious. • Primarily an urban while merging Hispanic market. traditions with AmericanHispanic-Americans Chinese Americans • Interested in current African-American customs. technology. • Psychological focus on cultural elements • Identify with country of music, fashion and • Value career success of origin. higher than they value language. • Values are important. marriage, children, religion and wealth. • Believe that what they • Respect elders. buy should make a • Rely on consumer statement about you. • Believe helping others reviews. is imperative before • Committed to one can reach • Chinese media, is mostly individuality and pride. self-actualization. consumed by first and • Speak English & Spanish. second generation • Heavy users of electronic } } } Chinese. media.
  • 08 TARGET SEGMENTS All multicultural segments are unique and in many ways that uniqueness influences their shopping and buying habits, butwhen it comes to buying new cars – our research confirms that their buying habits are minimally influenced by culturalheritage – it is driven instead by their life stage and economic status, factors which impact virtually all car buyers.When it comes to buying cars…despite theirdifferences…four factors rise to the top of { style quality price life stage }the influence set for all three segments: STARTERS • Lower end of age category • Older end of age dynamic DRIVERS • Just finishing school; starting careers • Style and price driven • Building careerThese factors separate • Feature desirousthem into two Primary • First new car purchase • Style and feature driven • Usually singlebuying segments and • Often a family assisted purchase • Price sensitiveone secondary market • Competitively confused • With a partner – often a family • Peer influence is high • Family input is important • Concerned about family and peer • Probable Nissan Purchase: Versa and Altima impression • Influence buying decisions PARENTS • Opinion Leaders on purchase choice • Provide financial assistance for some buyers
  • Automotive Industry Market Share 09 THE COMPETITION Wall Street Journal - September 2011 GM 19.7% It’s not about comparing features…it’s Other 30% about realizing what connects us and making us memorable. Ford How to distinguish Nissan from its competition? 16.6% Our research clearly told us that when our prospects think about carHyundai brands and begin the car selection process they have difficulty separating4.9% one cars features from another…and that they have NO CLEAR perception of NISSAN as a BRAND and assign NO BRAND PERSONALITY to its cars Nissan Toyota 8.8% 11.5% Honda 8.5% The Buying Process What consumers do first in the buying decision process is recall the perception of a brand. Once they have accessed their evoked set of brands, built from awareness and perceptions- only then do they begin {Nissan ranks 4th in to contrast features. Making it into the evoked set is in great part determined by positioning - sales in the total car how consumers perceive our brand in comparison with its competitors. market and 3rd in They know our name... but they don’t connect with us. Nissan lacks a strong brand identity or personality. Multicultural Millennials market share with 25% How do we expand sales By creating a distinctive with Multicultural Millennials brand personality and of its sales coming beyond 25 percent? How position, not just create from these prospects. } do we stand-out from our competitors? awareness of features.
  • 10 THE COMPETITIONThe key to out performing our competition….Central Edge used the Vehicle Innovation Strategy Framework to define the personalities of Nissan and its competitive set inorder to clarify brand personas. We have developed a campaign designed to distinguish and create a distinctive brandpersonality for Nissan to build stronger and specific brand recall…a true competitive difference. This concept is based on aspecialized application of Brand Archetypes and their ability to relate to car buyers.Create a distinct er erposition and w ket ptosts o -m llo ar d c abring the brand t F ss t As, Low er s a rketion uild ers B mposition to life… Fa the m a va d sto s-Minno s t ran nd cu B e to Ma duc Thes, High zer ioni kets m - he lut evo t ro p me r s -ma ri ng isti ng iz ev olu tur al Rs- to niche b ex id-s tec mas rchi hifts from d es M an rov ions, A ns vat r ptimize io im p no tio n, S ov at a nd uct in s s inn ova -End Ohancement High nts en nn p ts ,p rod np roce one si da ted ely o d comp ve A n rg ms an ro - orie us es la ations by syste p nd Foc t, innov Im Bra roduc mium p Pre ialist Cost and Process Speccesses w manufacturing pro Innovations based on ne 1807 Vertical Kia Motors Logo 1/C - 100% PantoneOur campaign is carefully designed to shift Nissan’s brand perception with Multicultural Millinnials from the Fast Followerto the Architectural Revolutionizer. By stragicially positioning Nissans Innovation and building new relationships withMultiCultural Millinnials we will show them that Nissan does much more than make vehicles. They make vehicles to improvetheir lives and the way they move through the world.
  • 11 THE DECISION TO BUY: THE PURCHASE INFLUENCERS It’s all about the brand.…it’s all about what Multicultural Millennials think about the brand. It’s about what happens when the decision to buy a new car is made.Central Edge research made us reconsider what Why isn’t Nissan at the top of Multicultural Mil-we thought we knew about buying a new car: lennial’s go to list?• We discovered that Nissan is in the evoked set… but, it is • Our prospects tell us they don’t have any perception of near the bottom of that list. Nissan that makes it stand out from the crowd.• Our prospects have a difficult time separating advertis- • They tell us increasingly features and claims have ing for one brand of car from another. blended into a muddle of confusion. They remind us that once one company has a new feature it is quickly• Prospects are confused about the features offered by copied. one brand compared to another. • It is true that all we can own is our consumer’s percep-• Two factors determine our prospect’s final decision: tion of our brand.. { } • Our first challenge is to create a distinctive personality that distinguishes Nissan from other brands…an identity 1 Desire for style but most our prospect’s can build a relationship and a trust. important are money and • Then Central Edge looked at biology to understand financing options. how we process, understand and respond to mes- sages. Part of or brain (the neocortex) is responsible 2 Lifestage needs…young for rational and analytical thought and language. The and single or settling down other two sections are responsible for all our feelings and language they are responsible for loyalty and trust with kids in the car. and for human behavior and decision making
  • 12 What does that mean to our campaign and to Nissan?Then Central Edge looked at biology to understand how we process, understand, and respond to messages. Part of the brain (the Neocortex) isresponsible for rational and analytical thought and language. The other two sections are responsible for all of our feelings and language, they areresponsible for loyalty, trust in addition to human behavior and decision making.When we communicate from the Outside-In, we are talking to the neocortex - most car advertising that stresses lists of facts, features, and benefits isdelivered there. People exposed to these messages can process complex advertisements, but those messages do not drive behavior.Advertising that is Inside-Out talks directly to the part of the brain that controls behavior. Inside-Out advertising is based on an emotionalrelationship - this is where gut decisions come from - it means breaking through to change perceptions with perceptual impact... if we cancommunicate to prospects why Nissan is a different company - why they do what they do and how that makes them distinctive... that causesconsumers to respond through positive behavior.Our goal is not to sell to people who need a new car. Our goal is to sell to people who believe in what we are and why we do what we do.Nissan BuyerDecision Process: Talk to: Discover- Family, “I know Friends, Read what to Information Reviews Look at Look for do.” Dealers company I Search Literature - Evoked Set GET Ask “What believe in “I need a and trust CONFUSED brand do I Problem new car!” like & Why?” Recognition The NISSAN As the Multicultural Millennial new car buyer goes through the Buying Decision decision process and reaches process that final decision point… they will be able to say… “I know!”
  • Marketing Objectives:• To increase enquiry to sales conversion rate from 4% to 7% 13• To increase Nissan showroom and online enquiries among Communication Objective: Multicultural Millennials to Our communication objective is to build a 1,457,914 units distinctive and memorable persona among Multicultural Millennials by generating• To increase Nissan’s share of a carefully crafted relationship-oriented market with Multicultural Millennials brand identity. by 13% (15,187 units) Creative Objective: Our objective is to generate creative that doesn’t add to the existing clutter of car advertising. We will generate a brand personality that reflects the voice and attitude of Multicultural Millennials with ads that lead them to search for information about Nissan and why it is an innovative company that’s working to enrich peoples’ lives.OBJECTIVES
  • 14 CAMPAIGN STRATEGYMulticultural Millennial Americans are very complex. They are tech savy, unique and know they arethe future. Most importantly they don’t like advertising and they don’t trust companies.In our research it became more evident that, in order • In Today’s automotive market, consumersto break through and build a lasting relationship with are saturated with different styles, colors andthem, we had to do two things: messages. Our campaign strategy does much more than advertise cars to Multicultural{1 } Millennial Americans. It is carefully designed to We had to break negative perceptions and create a new forge a new relationship with them. By relating perception of Nissan as a car company that does much more than just build vehicles. A perception that we are a INNOVATION for ALL to their everyday lives. company that enriches their lives by contributing to their communities,environment and their world. • From the beginning, Central Edge planners{2 } were more than convinced that adding “just another tag line” wouldn’t be successful. We have to move Nissan to the Top of MulitCultural Millennials evoked set, which ultimately will increase long lasting brand favorability for generations to come. • Plain and simple, it would just confuse them. • Our campaign is Carefully designed to impact $ and make the Innovation for All theme Long meaningful to Multicultural Millennials. Lasting = Sales = • Our campaign executions must reach millennials wherever they are, whatever they see, whenever they see it.IN SHORT we are working to be • We are using a combination of traditional,as Innovative as Nissan non-traditional and inventive communications strategies.
  • 15 VISION LEADS TO EXECUTIONHow we got there Central Edge creative executions are from the point-of-view and in the voice of our prospects in personalized situations. Campaign executionsNissan’s Brand Idea: are designed to be distinctive and stand out from other car advertis-Enriching people’s lives. ing. All executions are interactive and created to utilize distinctive and engaging technologyCentral Edge Brand Idea:Multicultural Millennials seek to do business with companies that theytrust and respect – companies that contribute to the world in which they Central Edge research confirms that the majority of Multicultural Millen-do business…companies that enrich their lives. nials are English language fluent and may or may-not read and write in their cultural language. However, our research also confirmed that spending some of our budget on Multicultural language specific adPositioning: placements made sense. First of all, parents are of significant influence “To Multicultural Millennial’s Nissan is the company that goes beyond in the decision to purchase a new car among the lower age rangeexpectations utilizing technology and innovation to enrich people’s of our prospect base. Many of this groups parents are first generationlives, connect individuals, our communities and the way we move American, utilize native language media and are most influenced bythrough the world. “ messages in their native language. Thus most advertising will be placed in English and in English language media, however we will utilize se-Big Idea: lected publications and broadcast media to specifically target HispanicInnovation is more than a tagline – it is what we do.” language and Chinese language speaking prospects and their influen- tial. Specialized media will include Hispanic language magazinesInnovation is a driver of how multicultural Millennnials think, what they and newspapers and magazines as well as Hispanic and Chinese lan-do and how they choose to spend their money. Self-focused, confident guage television and language specific out-of-home message place-that they can change the world, and eager to speak out they are the “I ments.in Innovation, they choose to do business with companies that do morethan make a profit.” LIFESTYLLE / EVENT PROMOTIONS Key Demographic Areas: Concentrated DMA’s in four key states of New York Florida, California and Texas with some added areas in Illinois andCreative Vision: Georgia. Targeted DMA’s will be locations for special Evnets and Promo-• Central Edge creative focuses on giving our prospects a voice. tions:• Our campaign strives to assist Nissan in building a dynamic, interac- New York City, Miami, Los Angeles, Houston, Dallas, Atlanta, Chicago and tive relationship with Multicultural Millennials. This relationship will Dallas initiate a dialogue in which Millennials can discuss their desires, their ALL SUB-SEGMENTS; Dealer After-Hours Concerts; Fast & Furious Movie Car needs, and their world, and provide them with the opportunity to Shows;; discover how truly innovative Nissan is.Creative Executions:
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  • 18 STORYBOARD :30 Second Spot “Wall of Innovation”The wall will be constructed in key DMA’s and allow millennials to come together and show their ideas of innovation. They will be able to write ordraw whatever they feel belongs on the wall. It will be an all day process with a stationary camera that will show a fast forwarded time-lapse ofpeople coming and going. At the end of the commercial the wall will drop to reveal a Nissan Altima. Placing the innovation is”sign Constructing the Wall Close-up of the construction atop the wall of the wallVO: Everyone has their own idea of innovation Close up of girl painting People begin to gather and First person taking the paint to get involved show their own idea of innovation VO: What does innovation mean to you?Close-up of people starting to The wall begins to fill with More people become involved peoples ideas of innovationjoin in on the wall Close-up of the art The walls fall to reveal a being painted One last display of the “innovation Nissan automobile is” sign after the wall is filled VO: At Nissan we believe in INNOVATION for ALL
  • 19 PUBLIC RELATIONS• The challenge of public relations – building public relationships – demands that expenditure of PR efforts, time, and monies to be focused only on things that bring positive attention to the organization and brand, contribute to fulfilling the organization’s commitments, and help to build public awareness through positive publicity.• Nissan already has an established three-prong commitment to corporate citizenship involvement through humanitarian aid, education and environmental improvement – all with an on-going link to the corporate mindset of Innovation.• It is an essential mandate of Central Edge public relations programming that our campaign efforts maintain compatibility with that established focus.THE INNOVATION GENERATIONAll public relations efforts will function under the single voice umbrella of the Innovation Generation. All programming efforts will be publicized andimplemented through use of the Innovation Generation website, Facebook page and social media publicity efforts.Public Relations Objective:• Expand Nissan’s core values of education, environmental awareness, and humanitarian aid and generate awareness of the Innovation Gen- eration as the voice of Nissan Multicultural Millennials.Acts of the Innovation Generation:• Prospects enrolled in one of the highly populated Multicultural institutions will have the opportunity to participate in a program designed to rec- ognize student participation efforts that bring enrichment to others’ lives.• On-campus publicity consisting of newspaper ads, posters and social media will urge eligible students to submit an online application consist- ing of a 60-to-90 second video summarizing previous involvement and efforts toward localized projects that relate to Nissan’s priorities of human- itarian assistance, environmental or educational improvement.• One representative from each of the colleges listed below would be awarded a $5,000.00 grant and become a finalist.{ }• Finalist’s videos will be shown on Nissan’s Innovation Generation Webpage. Webpage visitors will be asked to vote for the best project. The win- ner will receive a $10,000.00 personal grant and $20,000.00 to be awarded to their local cause or focus. African American Hispanic American Chinese American • Howard University • Texas A&M International • University of California • Morehouse College • University of Phoenix • Riverside • Hampton University • University of Texas - Pan Am • Rutgers • Tuskegee University • Texas State Technical College • Polytechnic University NY • Xavier University of Louisiana • Boricia College • MIT • Florida A&M • Los Angeles Mission College • University of Pennsylvania • North Carolina A&T State • New Mexico State • Cornell University • North Carolina Central • Miami Dade College • Stanford • University of Maryland
  • 20 GIVE GREENEDUCATION INNOVATION : Nissan Mentorships. TO GO GREEN Nissan Foundation Local Grants• Nissan will provide “mentorships” for young Multicultural Mil- Under criteria of the Nissan Foundation, local dealer- lennial’s who participate in and are selected as winners in a ship boards will meet twice a year to fund grant ap- unique and innovative internship challenge. plications from local schools, civic groups and youth organizations that focus on developing environmen- tally positive initiatives and within the local setting• Nissan Design America is home to some of the most innovative that benefit needs of multicultural millennial areas. minds in the automotive industry of North America. They design everything from preschool furniture to golf clubs in order keep Grants will be weighted to favor activities within Mul- their design eyes sharp. ticultural residential/business areas in the 7 identified communities of NYC, Miami, Atlanta, Houston, Dallas,• Prospective students will be encouraged to submit an innova- Chicago, and Los Angeles. tive creation of their own to compete against other entries and This concept will be implemented on a geographical for an opportunity to win a mentorship. roll-out plan initiating first in the DMA’s with the highest concentration of multicultural millennial populations.• The mentorships will take place at the Nissan Design America studio in California where the student winners will work along- Grants will fund green activities ranging from devel- side creative professionals to gain industry experience, learn oping sustainable green gardens to installation of new design techniques and explore other inventive avenues. solar power for local youth centers. Applications can be found online at the Innova-• Four winners will receive a paid trainee position for six-months tion Generation website. Grant amounts will range at a stipend of $30,000.00 and the opportunity to apply for a full- between $500.00 to $1,500.00 with a maximum of 5 time position at a Nissan entity. grants funded during each semi-annual meeting. Funding for the grants will come from Nissan ‘seed funds of $20,000.00 to each of the selected 10 DMA’s and through local fund-raising activities by local Nis- san dealers.
  • 20GUERRILLA MARKETING Nissan Public transportation seat takeover Central Edge will place Nissan seats in multiple of our DMA’s replac- ing regular seats in subways and on public transit and giving Multicul- tural millennial the experience of riding and sitting in a Nissan vehicle. Vehicles will be placed in Key DMA’s such as NYC, LA, Houston, Miami, San Antonia, Dallas. Nissan Road Games Nissan will have 2 pathfinders that travel across country that engages multicultural millennial in special events such as basketball, soccer and golf tournaments. These pathfinders will be specifically altered to be apart of the tournament, such a clamp on expandable basketball goals, and trunk soccer goals. The participants will be given Nissan merchandise i.e soccer balls, basketball s, t-shirts and water bottles. The Road Games will take place as pre events at scheduled sporting events and randomly visit neighborhoods in key DMA’s, including, NYC, Washington D.C., Miami, Atlanta, San Antonio, Houston, Dallas, Chica- go, Albuquerque, L.A. To keep consumers aware the Road Games will be streamed live on the InnovationGeneration.com website along with a complete calen- dars of scheduled events. Promotional advertising will precede visits to DMA’s cities. Digital Graffiti Introduction of new Nissan models will be celebrated in our key cities with a rolling 3D projection Digital Graffiti Show. The rolling light show will be projected across main buildings in New York City, Los Angeles, Miami, Houston, and Dallas. The computer augmented showcase of Nissan cars and music will be projected from a rolling van after dark. Production and projection costs are minimal. Projections will be planned for high concentration areas during eve- ning hours.
  • 22 MEDIA PLANMEDIA OBJECTIVES:1. To create positive awareness within the Multicultural Millennial population that Nissan not only makes great cares but also uses technology and innovation to make the world a better place for all.2. To promote Nissan through local media to Multicultural Millennials in the areas where they live.3. To establish a unique brand presence and consumer awareness of Nissan’s role in innovation beyond the automobile industry.MEDIA STRATEGIES: 1. To utilize traditional and non-traditional media vehicles that reach our target in their residential or academic spheres and to deliver messages at times when the targets information and entertainment aperture is open.2. To deliver media throughout the year in a pulsing pattern with heavy-ups in preparation for new product introduction and key sales periods - specifically during the third and fourth (September – December) quarters to reinforce awareness of new model introductions.3. To utilize added impact, local advertising in densely populated Multicultural Millennial city areas - specifically New York City, Los Angeles, Hous- ton, Dallas, Chicago and Miami where the majority of our target market can be found. This includes out-of-home, theatre and special events. • Secondary high population metropolitan areas such as Atlanta, Dallas, San Diego, San Antonio will be impacted through narrow national and cable ad buys, national publications, internet advertising.4. To use an effective blend of magazines, outdoor, transit, spot and cable television and dedicated specific publications and broadcast media to deliver appropriate levels of reach, frequency and impressions to impact the market.5. To utilize language specific media to deliver message content to culturally specific programming choices such as WWE and World Fútball (soc- cer) high priority viewing for Hispanic and Chinese markets.6. To weight message delivery to sub-segment specific delivery vehicles with emphasis on Hispanics, African Americans and Chinese Americans.RECOMMENDED MEDIA SELECTION RATIONALE• The plan is designed to incorporate a variety of media to assure delivery of our message to our highly mobile and difficult to impact target seg- ments. o The plan is designed to expose Hispanic, African American and Chinese American Millennials to Nissan advertisements through out their daily lives and through media that they use frequently.• Included are magazines, Spanish magazines, Spanish newspapers, outdoor and transit media, Spanish language network TV, spot TV, cable TV, and the Internet. A significant percent of the budget is allocated to internet, network TV, cable TV, and magazines.. o Simmons data reports that Multicultural Millennials are 86 times more likely to spend time on the internet than other demographics. o Our three target sub-segments are also 107 times more likely than other targets to watch television for relaxation and information. o With Multiculturals, magazines have an amazing Simmons index of 643 which means the target is 543 times more likely than the rest of the population to read magazines.
  • 23 MEDIA TACTICS AND JUSTIFICATIONSNetwork • Central Edge focused campaign for Multicultural Millennials will utilize minimal network television focusing instead on spot, cable and local placements. In part this decision is based on reliance on existing Nissan sponsorships andTelevision participation in sports programming, the Olympics and Nissan’s ongoing Heismann sponsorship.Spanish language • • Univision Telemundotelevision • Focused Buys will include: o European style football / World League Soccer o FCA Boxing o Wrestling • Simmons data verifies popularity of Spanish language programming among Multicultural Millennials. • Proposed buys recognize this and are focused on delivering Football/Soccer and FCA cage boxing in our buys as these are extremely popular with our prospects.Newspapers: • Spanish language newspapers are recommended in order to intensify focus on the Hispanic marketAds will be placed weekly in all 3 publications each ad will be 2/3rds of PageSpanishMagazines Placements will include 2-page spreads and full page, 4 color ads printed on recycled paper and bound into selected publications. • Selections are based on Simmons Choice 3 data which confirmed Multicultural Millennials read a wide variety of magazines. o 12-month placements are planned the following titles: Game Pro, AutoWeek, Glamour, In Touch and Men’s Fitness. • 6 ads for the year will run in the remaining selections, rotating months in magazines of similar genres.Out-of-Home • We recommend purchase of outdoor boards, mass transit signs and shelters to reach our prospects when they most wish they had a car or a new car. • A combination of subway posters, subway car wraps, billboards and bus advertisements will be used. • Simmons data indices among African American, Chinese and Hispanic millennials for use of public transportation are high: • African-American index of 244 • Chinese American average of 151 . • To best target the demographic, all outdoor advertisements will be run in California, New York, Texas, and Florida since these areas have the highest percent of the total target demographic living there. • Most placements seek the impact of a 25 showing. • Bus wraps will be designed to suggest oversized bright Nissan cars on the road. • Train Cars will be designed to replicate “an ideal environment to focus on Nissan’s commitment to the planet. Die-cut flowerstrees, animals will be used as will musical forest and animal sounds. • Shelters, train and bus cards will be interactive and feature Aurasma code keys that allow travelers to use their smart phones to activate commercials or Nissan car games while they travel
  • 24Cable Selections • • Multicultural Millennials are highly likely to watch selected cable television channels. African American Millennials are 391 times more likely thhannels: • an the average to watch MTV. • Chinese American Millennials are 165 times more likely than the average to watch MTV. • Hispanic American Millennials are 147 times more likely than the average to watch MTV. • KXLA and WMBC-TV-Sino Vision are selected cable channels that are geared toward the Chinese American millennial they are the most prominent Mandarin-speaking channels offered in the United States are KXLA and WMBC-TV-Sino Vision. • Non-specified time placements will be determined by ratings data related to programming preferred by members of the targeted Multicultural segments. CHANNELS:Spot Market Spot television buys are a key element in delivering reach to our prospects. • We will buy time in the four states with high Multicultural Millennial population density and also with the highest num- ber of Nissan dealerships. • Message delivery will impact on urban areas including additional cities in Texas. Georgia and Illinois.Internet The internet sites were chosen to provide wide reach across all three targets at an efficient price. Costs for Google and Facebook are based on cost are based on-per-click charges. Charges on other sites are based or Advertising costs on other sites and based on the placement and size of each adver- tisement. Multicultural Millennials are most likely to visit sites that allow them to to download music, movies, games, etc. such as Download.com WEBSITE SELECTION:
  • 25Movie-Theatre We will advertise in the top 10 Multicultural Millennial frequented movie theaters in New York City, Los Angeles, Miami, Houston, Dallas, and San Antonio.Advertising Ad units are contextually adjusted to fit game units. Advertising will run from May – August and during November and December of 2013. Ads will break with a “Fast and Furious” Car Show and prize sponsorship that will coincide with theater openings of Fast & Furious 6 on May 24, 2013. Special Opening Event will take place only at the largest theater in each city for the film opening. Movie ads will run throughout the summer and pre-holiday on 10 screens in 6 cities for a run of 180 spots per day for x 163 day total resulting in a total of 29,340 spots at an average cost of $ 26.13 per :30 spotVideo Games We will insert Nissan signs, posters and ads featuring Nissan core campaign cars into video games using Microsoft’s Xbox Live platform. We will engage in 5 games with appeal to our demographic and geographic areas. Average cost-per-click is .15. Projected reach 50,000 a month. Projected cost 50,000. x .15 = 7,500 x 12 = $90,000. Per year placement + 20,000 production costs = TOTAL COST: $ 110,000Product • Central Edge suggests that Nissan continue to take advantage of its established link with the Fast and Furious film franchise and publicizes Nissans role in films 7 in this series. Although the cars featured in the film are outside the spe-Placement cific set included in this campaign because the core concept of the campaign is to sell brand Nissan linking to this visability makes marketing sense. • During Nissan sponsored openings a Nissan Car Show will take place including cars that appear in the film. A draw- ing will be held to give away decal kits that allow car owners to make their cars “Look like” the movie cars. • Television series product placement opportunities will be initiated including a commercial sponsorship of with a Nis- san car awarded to the winner of the competition. Central Edge recommends that Nissan participate as a gift and promotional sponsor with “The Voice” TV series. Rather than place ads we propose providing cars for the top ten final- ists and in-show mentions during the televisions shows regular season. • Placement costs average $ 250. per exposure plus $500. Per mention plus cost of product gift. • 16 weeks series 2 exposures and mentions per show: $750. 00 x 16 x 2 =$24,000. =45,000. = $69,000.00 • Cost of Car Giveaways – 10 cars x$20,000. = $200,000.00Laundromats We will lease the rights to put washer and dryer wraps and signage in the ten largest laundries in the five cities with the largest concentration of Multicultural Millennials. Many of our prospects are apartment dwellers and frequent area laun- dries. When they are there they tend to look for something to do in response to that open aperture we will activate each poster and most wraps with Aurasma which will allow visitors to open interactive games, concerts or videos.
  • 26 MEDIA FLOW CHART                            COST IMPRESSIONS                    CPM Apr-­‐13 13-­‐May Jun-­‐13 Jul-­‐13 Aug.  2013 Sept.  2013 Oct.  2013 Nov.  2013 Dec.  2013 Jan.  2014 Feb.  2014 Mar-­‐14 Apr-­‐14    4    11   16   1 5   6  13   27 31  7  14  21  28        5    12    19    26 2    9    16    23  30 7      14    21    28    4  11  1  8  2  5  8  21  8`5  22  29        6  13  20  20  27 3  10  17  21  28 1  8  15  22  29  5  12  19  26 2  9  16  23   2  9  16  23  30  7  14  21  28MAGAZINESGamePro 12 $1,560,000                              30,173,520.00 15AutoWorld 6 $430,818                                            7.325.172 58.81Maxim 12 $370,320                  3,008,781,600.00   12.31Glamour 6 $1,578,720                          144,123,178.00 111.79Cosmo 6 $1,708,700                              18,240,082.00 93.68Parents 6 $846,035                      13,278,972.00   63.17Us  Weekly , $675,837                              12,055,854.00 93.43Shape 12 $1,256,161.00                              19,880,136.00        5.53Mens  Fitness 12 507,780 22,500,576 22.56In  Touch 12 $93,926.00                      67,200,000.00   13.97People  En  Espanpol 12 $38,106.00                          6,000,000.00   18.85Latina 12 $286,435                      10,200,000.00   27.54Sur  Padres 12 $54,827.00                          6,480,000.00   84.6 Mag.  TotalSPAN.  NSPHoy  (LA) 52 $1,131,040.00                          7,436,000.00        2.93    Herald   (Miami) 52 $279,552.00                                  634,000.00        8.06  El  Diario (NYC)   $279,552                          2,756,000.00   2LaInformacion  (TX                                                                                                                                                                                                                                                                                                                                                                                                                                                        52                                                                          $279,552                                    5,200,000.00                10.34                                                                                                                                                                  Out  of  HomeFLORIDABus  Shelters 6 $240,044.00 6,294,318 191Bus  Wraps 11 $269,500.00                      14,103,881.00   1.96BillboardsHispanic 25 AA $141,750.00 110,364,800 1.28African  Amer. 50 HA $350,000.00 2,991,744,000 0.12HOUSTONBus  Shelters 6 $80,044.00 1,472,000.00 54.37Bus  Wraps 11 $38,500.00                2,904,000, 13.25Train  Wraps 4 $132,000.00 1,936,000.00      68,18Bus  Cards 100 $66,000.00 99,189,000 0.67Billboards 50 AA $284,375.00                  178,684,800.00 1.59HispanicAfrican  Amer. 50 HA $                              439,110.00                                  2,716,22,400 1.62NEW  YORKBus  Shelters 6 $210,000.00 590,334,721 0.36Bus  Wraps 50 80,250.00 2,035,799.00 39.41Train  Wraps 4 $132,000.00 678,599,750 0.19 60 HA $588,000.00 672,000 87.5 68 AA $666,400.00 351,232,000 1.9 40 CA $280,000.00 752,000 37.2Train  Cards 750 $141,750.00                            11,099,20,000 0.13LOS  ANGLES  &SAN  FRANCISCOBus  Shelters 6 X2 76,088.00 92,224,145 0.41Bus  Wraps 11 X2 $726,000.00 761,207,250.00 0.05Train  Wraps 2 X2 $152,500 64,080,483 1.19Train  Cards 750 X2 $189,000.00 480,603,625.00 0.2BillboardsHispanic 120 HA  X2 $596,400.00 507,042,200 1.18African  Amer. 22 AA  X2 $224,000.00 253,521,100 0.44Chinese 15 $192,000.00 3,563,784,000 0.03CHICAGO $342,500.00Billboards 22 CA $127,050.00 208,775,000 0.61 66 HA $334,950.00 219,206,400 1.52Train  Cards 200 $1,052,000.00 1,755,930,000 0.97Bus  Wraps 4 $192,000.00 2,107,123,200 4.04Laundromats 20 $100,000.00 1,755,930 56.94DALLAS/FWBillboards 35 AA $191,110.00 114,366,000 1.67 55 HA $306,075.00 194,480 17.73Train  Cards 100 $287,700.00 862,400,000 0.33Bus  Wraps 4 $408,000.00 156,844,800 2.6Laundromats 20 $100,000.00 1,345,200 74.34ATLANTABillboards 35 AA $191,100.00 4,002,810,000 0.48 55 HA $306,075.00 19,282,725,000 1.59Bus  Cards 150 $1,125,000.00 3,796,260,000 0.33Bus  Wraps 4 $171,000.00 2,626,848,000 0.65Laundromats 20 $100,000.00 2,626,848,000 0.38 57 zNETWORK  TV $5,634,673.00FOXFamily  Guy 18 $4,768,697.00                                        650,70,000 73.29X-­‐Factor 13 $4,868,697.00                                        635,05,000 76.66CWVampire  Diaries 22 $                      1,296,384.00                                      290,40,000   44.64
  • 57 zNETWORK  TV $5,634,673.00FOXFamily  Guy 18 $4,768,697.00                                        650,70,000 73.29X-­‐Factor 13 $4,868,697.00                                        635,05,000 76.66CWVampire  Diaries 22 $                      1,296,384.00                                      290,40,000   44.64SPAN  TVUnivision 83 $1,296.00                  123,172,009.00 0.1 123 ,17Telemundo 132 $9,960.00                  103,999,000.00 0.09 103 ,99CABLE  TVAdultSwim 240 $1,221,600.00                      95,040,000.00   13BET 337 $1,980,000.00                  148,954,000.00 13.34E 180 $1,009,800.00                  151,987,000.00 6.64G4 360 $1,832,400.00                  116,316,000.00 15.75MTV 300 $1,454,000.00                  182,100,000.00 7.98TV  One 730 $1,460,000.00                  155,400,000.00 9.4VH1 730 $2,474,000.00                      94,675,000.00   26.13KXLA 365 $1,168,000.00                  270,302,000.00 4.32WMDC 730 $321,200.00                      91,125,000.00   3.52INTTERNETCars.Com $42,481.00                      10,406,952.00   4.08Downlooad.com $1,929.00 310,488,000 416Facebook.com $4,000,000.00 3.68 104,158,000  Google.com $4,000,000.00             1,678,572,000.00 2.38Yahoo.com $2,539,000.00                151,73,52,000 1.67HULU.com $1,349,000.00 $292,416,000.00 4.6Pandora.com $1,349,000.00  30.000,000   4.61YouTube.com $8,714,980.00                      10,571,52,000 0.82MySpace $2,500,000.00PinInterest $250,000.00NON-­‐TRADITIONALMovie  Theaters $774,140.00                          4,400,000.00   1.75Dealer  Concerts $350,000.00 25,000 14Product  Placement $350,000.00                  217,100,000.00 1.61Digital  Graffiti $150,000.00 40,000 3.75Augmented  Reality $515,000.00 50,000.00 10.3LaundromatWraps  & Decals $122,400.00 250,000 2.06 79566269      55,935,717,761.00   $79,566,269.00 MEDIA  TOTAL 1,802,386,583,400 TOTAL  IMPRESSIONS Campaign  Totals: 83  Reach 4.3    Frequency
  • 28 BUDGETMedia $79,566,269.00 PROMOTIONS Dealer ConcertsContingency $3,001,731.00 • Equipment(Sound System, Lights, etctera) $250,000.00 • Fencing $60,000.00Agency Fee $10,000,000.00 • Security $125,000.00 • Giveaways $150,000.00 • Musicians $750,000.00Print Production • Photography $150,000.00 Movie Theatre Openings (7 Markets) • Design $250,000.00 • Car Shows $21,000.00 • Give-Aways $35,000.00 • Augmented Reality $35,000.00Interactive • Emcee / DJ $35,000.00 • Aurasma $125,000.00 • Fast & Furious Decal Sets $5,000.00 • Digital Grafitti $300,000.00 • Movies Promo. Partnership $100,000.00 • Video/Interactive Games $80,000.00 In-Store Experience --- Implementation $500,000.00 • YouTube Page Elements $250,000.00 Publicity $25,000.00Broadcast / Internet Production FIFA GOLD Cup Sponsorship $100,000.00 • Banner Ads $30,000.00 • Videos (3) $60,000.00 • Television Spots $500,000.00 Film festival sponsorships $150,000.00 • Movie Theatre Ads $100,000.00 Cultural recognitions $125,000.00Guerilla Marketing • Road Game Cars(2 Pathfinders) $80,000.00 PUBLIC RELATIONS • Road Game Staff $160,000.00 • Publicity $50,000.00 • Equipment $40,000.00 • Innovation Generation Website / • Operation Costs $55,000.00 Creation & Maintenance $100,000.00 • Publicity $50,000.00 • Video $75,000.00 • GiveAways (Basketballs, Decals, Shirts) $120,000.00 • Scholarships & Mentorships $200,000.00 • Innovation Kits (100,000 @ $2.00 each $200,000.00 • Local Grant Seed Money $110,000.00 • Nissan Seat Takeovers $156,000.00 • Scholarships & Mentorships $160,000.00 • In-Store Experience --- Implementation $500,000.00 • Parents Who Pay Promotion $150,000.00Dealer Showrooms • All-State Promotion $300,000.00 • Corning Glass Wall Interactive Experience $300,000.00 • Dealer Training $50,000.00 Campaign Evaluation $55,000.00 • Trainer $50,000.00 • Training Video $50,000.00 • Packets $10,000.00 • Dinners for Sales Representatives $100,000.00 TOTAL CAMPAIGN BUDGET: $100,000,000.00
  • 29 EVALUATIONEVALUATION• Success of Central Edge’s Innovation campaign for Nissan will be measured through the use of -• ON-GOING CAMPAIGN MONITORING• The primary challenge for our evaluation is to measure an increase of Multicultural Millennial market share.• This will be measured by tracking the increase in sales for each sub-segment by quarter.• Monthly tracking studies will be done to measure impact of the campaign on the following:o Number of sales to 18- 29 year-old Multicultural Millennialso Retention rate of the target marketo Brand awareness and perception of Nissano Perception of dealership experienceDIGITAL EXPERIENCE• We will track campaign success via Facebook and Twitter Analytics.• Success of these social media vehicles will be measured monthly by employees.• Google Analytics will be used to track the success of our micro-sites.• Perception of digital aspects will be evaluated by surveys before, during, and after the campaign. Surveys will strictly be given to members of the des-ignated target market.RECALL SURVEYS:• We will survey our target market to ensure we are reaching an adequate number of individuals through our television and print ads.CAMPAIGN METRICS• Metrics to be evaluated include:o IMAGE METRICS: the intangible elements of brand identity that include: Awareness, Recognition, Relevance, Preference, Loyaltyo IMPACT METRICS which determine performance and are the most critical elements in determining brand equity. They include: Market Share, Profitabil-ity, Price Premium, Perceived Quality, and Brand Associations.• These will be evaluated utilizing online focus groups, real-time surveys, instant feedback creative testing, consumer brand communities, Social Networkanalysis, and MTV Trendwatch partnership.CAMPAIGN EFFECTIVENESS will also be measured against successful attainment of the marketing, communications, and creative objectives generated by thecampaign.Marketing Objective:• To increase Nissan share of market with Multicultural Millennials by 13 percent (15,187 units)Communication Objective:• To build a distinctive and memorable persona among Multicultural Millennials by generating a carefully crafted relationship-oriented brand identity.Creative Objective:• To generate creative executions that do not add to the existing clutter of car advertising but instead create a distinctive Nissan brand personality whilereflecting the voice and attitude of Multicultural Millennials with ads that lead them to information about why Nissan is working to enrich people’s lives.
  • 30 THE PITCHThe PitchSo why choose a brand campaign?From the beginning the voices of Millennials have been telling us that some things matter more than others. At Central Edge, we listened.They told us what a company does is just as important as what a company makes. That traditional ad campaigns and slogans don’t register with them. Theyare changing the way business is done and the way products are bought. They believe they can and will change the world. This generation is looking for com-panies that understand those values and are willing to step up to the challenge of leading innovation.We used these insights to craft more than a campaign, but instead to begin building a bond that will last for generations with THE generation that is changingthe world.
  • 31 APPENDIXAppendix1. Brand Amplitude. “The Millennial Handset: A Snapshot Guide to Everything Gen Y, Car Innovation Framework.” 2011.2. Center, Pew Research. “Millennials: A Portrait of Generation Next - Confident. Connected. Open to Change.” 2010.3. Edelman, StrategyOne and. “The 8095 Exchange: Millennials, their actions surround brands, and the dynamics of reverberation.” 2010.4. Experian Simmons Data. 2012.5. Getty Images, Inc. 2012.6. How Great Leaders Inspire Action. Dir. LLC TED Conferences. Perf. Simon Sinek. 2009. Web.7. Nissan. “Nissan North America: Multicultural Innovation.” Case Study. 2012.8. Nissan USA. 2012.9. Oliver Wyman Automotive. “2015 Car Innovation: A Comprehensive Study On Innovation in the Automotive Industry .” 2012.10. Precision Group. “Develop an Advertising Campaig: With Original Assessment .” 2010.11. Teixeira, David Medland & Ruy. “New Progressive America: The Millennial Generation.” 2010.12. The “Millenials” Are Coming. CBS News. 2007.13. “The Nielsen Company.” Ratings. 2012.14. “U.S. Census Bureau.” Demographic. 2012.• Getty images• nissanusa.com,• cbs news 2007,• simmons data,• AAF nissan Case study,• US census data• nielson ratings• The 8095 exchange: Millennials, their actions surrounding brands, and the dynamics of reverberation. Edelman and StrategyOne. 2010• Pew Research Center: Millennials: A portrait of generation next. Confident. Connected. Open to change.feb 2010• Center for American Progress: New Progressive America: The Millennial Generation. David Medland and Ruy Teixeira• 2015 Car Innovation A comprehensive study on innovation in the automotive industry Oliver Wyman Automotive• Develop an Advertising Campaign: With Original Assessment• The Millennial Handset A Snapshot Guide to Everything Gen Y Car Innovation Framework Oliver Wyman AutomotiveStill Need: Media Handbook
  • 32 THE TEAMCOMPETITION TEAM LEADERSHIPAccountManager Scott WhisenhuntAccount Supervisor Will GattenbyCreative Director DeOren RobinsonAdvertising Planner Bill RicknerConsumer Interaction Jordan ScottProduction Manager Ashley LawsDigital / Interactive Manager Ryan Martin, Chris FloresPublic Relations Director Tessa BurrisSales Promotion Director Morgan TwyfordCreative Team David Hinds, Carly LeMay, McGregor MerritBroadcast / Digial Caleb Everett, Cameron FitzgeraldMedia Ryan Martin, Casey WomackMulticultural Mel Yasuda, DeOren Robinson, Johnny MillaADDITIONALTEAM MEMBERSBrittany EddinsNida NizamiRachel PrinceHannah PuryearAlllison RathgeberBrooke RoshellADVISORSSandra MartinMike BreslinJill LambethBrad KeimSPECIAL THANKSSandRidge Petroleum – David KimmelOklahoma City Advertising ClubUniversity of Central Oklahoma Dr. Roz Miller, Chair Department of Mass Communication Dr. Pam Washington, Dean, College of Liberal Arts
  • rol ont pers te c d Wi .S. emo c affi U he nt oR shiel Tr e si v adi 20 rri s Wind a se 19 an 4R s y las or d ie se n ok em 191 n ng sa tsu 1903 sM mp Co e is a Su p s D a N aL gnaling Ta ce rst se Ac i v t t La rne 33 29 eF ou uc m h 3 Int e 19 96 19 do 8T llh D 1 3 2 an 5 197 19 To 94 1R1900 Wireless Si 1 5 0 19 3 19 e hon le P obi gle O 3M Goo G 198 1983 LE 49 19 Innovation Timeline