Employee satisfaction

1,881 views

Published on

Published in: Business, Technology
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
1,881
On SlideShare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
106
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Employee satisfaction

  1. 1. Employee Satisfaction – An outcome of Motivated Workforce “ If you want one year of Prosperity, grow grain. If you want Ten years of prosperity, grow trees. If you want one hundred years of prosperity, grow people”
  2. 2. What is Employee Satisfaction ?? <ul><li>An employee’s cognitive and affective </li></ul><ul><li>evaluation of his or her job </li></ul><ul><ul><li>specific components :- </li></ul></ul><ul><ul><ul><li>pay </li></ul></ul></ul><ul><ul><ul><li>promotions </li></ul></ul></ul><ul><ul><ul><li>work tasks </li></ul></ul></ul><ul><ul><ul><li>co workers </li></ul></ul></ul><ul><ul><ul><li>supervisors </li></ul></ul></ul><ul><ul><ul><li>participation </li></ul></ul></ul>
  3. 3. What Is Motivation? A need or desire that causes a person to act; to have initiative, spirit or be enterprising Direction Persistence Intensity
  4. 4. CASELET 1 Smile Hotel – Leading Hotel Group <ul><li>Strength – </li></ul><ul><li>Best Salaries paid to Employees. </li></ul><ul><li>Emphasizes on Employee Training & Development </li></ul><ul><li>Customer Service </li></ul><ul><li>Problem Faced - </li></ul><ul><li>Declining customer growth rate </li></ul><ul><li>Poor Customer Satisfaction </li></ul>
  5. 5. Contd. <ul><li>Steps Taken by the Company </li></ul><ul><li>Employee Recognition Program </li></ul><ul><li>Categorization on the basis of performance </li></ul><ul><li>Rewards </li></ul><ul><li>Other Suggestions </li></ul><ul><li>Share holding to employees </li></ul><ul><li>Briefing among employees from time to time </li></ul><ul><li>Opportunity for growth </li></ul><ul><li>Job Enrichment </li></ul>
  6. 6. CASELET 2 John Morgeld joining Akay Enterpries <ul><li>Projected Strength : </li></ul><ul><li>Cooperative work environment </li></ul><ul><li>Informal organization Structure </li></ul><ul><li>Excellent growth opportunities </li></ul><ul><li>Reality : </li></ul><ul><li>Poor human resource management </li></ul><ul><li>Unprofessional work environment </li></ul><ul><li>Too much of Red tapism & bureaucracy </li></ul><ul><li>Non-availability of basic amenities </li></ul>
  7. 7. Our Views <ul><li>Will lead to demotivated work force </li></ul><ul><li>Creates a mental fatigue </li></ul><ul><li>Higher attrition rate </li></ul><ul><li>No scope for growth and development </li></ul><ul><li>Absenteeism and tardiness </li></ul><ul><li>Finally leads to dissatisfied workforce </li></ul>
  8. 8. CASELET 3 Modern Technologies <ul><li>Strength : - </li></ul><ul><li>Flexibility of work </li></ul><ul><li>Ideal work environment </li></ul><ul><li>Motivated & highly productive work force </li></ul><ul><li>Steps Undertaken : - </li></ul><ul><li>Telecommuting </li></ul><ul><li>Flextime </li></ul><ul><li>Holiday on completion of target </li></ul><ul><li>Employee development program </li></ul><ul><li>High salary structure </li></ul><ul><li>Growth opportunities </li></ul>non-work work Satisfied
  9. 9. Top Ten Motivators Recognize individuals Take time to meet and listen to staff Involve employees in decisions Provide ownership in their work Give chance to learn new skills Match people to jobs Make goals attainable Individualize rewards Link rewards to performance Don’t ignore money
  10. 10. Our recommendation Flexibility Recognize differences HR – Valuable asset Minimum comforts Idle working condition Money not the only factor Intrinsically motivation
  11. 12. Thank you Presented by ASHISH SHARMA

×