Strategies to overcome• Flexible Work arrangements• Additional Compensation• An easier workload• Opportunity to change field/learn a new field• An ability to integrate family, community and work commitments• Promotion / job advancements
IT Industry – DeliverySoftware Engineer• Inability to ‘deep-dive’ into a particular language/technology platform• Inadequate soft skills• Inadequate knowledge of corporate culture
IT Industry – DeliveryProject Managers• Inadequate domain/business knowledge• Inadequate mindset when interacting with customer• Inadequate process knowledge
IT Industry – DeliveryBusiness/Group Heads• Inadequate manage large transition from a Project Manager to a Business Head position• Less negotiation interfacing with customers
Specific to Pre-Sales andBusiness AnalysisBusiness Analysts• Insufficient ability to understand customer requirements• Inadequate ability to understand specifics of other markets – regulations, compliance requirements• Inadequate proposal presentation skills.
Specific to Pre-Sales andBusiness AnalysisProduct Developers• Insufficient knowledge of market regulations and other areas specific to the product• Less than adequate depth in domain knowledge and process flow.
KPOsExecutives• Inadequate domain Knowledge• Poor aptitude• Inability to do repetitive work• Lack of adequate writing skills.Domain Specialists and Team Leads• Inadequate project management skills.
Trends impacting skill requirements• Continuous demand for a skilled workforce• Continuous transformation from IT Services to include IT Consulting• Ability to Innovate• Increase in Project Migration• Green IT and Cloud Computing
Trends impacting skill requirements• Increase in share of other business verticals• Change in Infrastructure Management Services• Larger share of newer markets• Evolution of newer pricing models